Customer Service High School

Tamaka Goldmas

Email: ********@**-********-********.***

Address:

City: Daytona beach

State: FL

Zip: 32114

Country: USA

Phone: 805-***-****

Skill Level: Any

Salary Range:

Primary Skills/Experience:

Personable and responsible Cashier with 10 years in retail and customer service. Solid team player with upbeat, positive attitude. Dedicated Customer Service Representative motivated to maintain customer satisfaction and contribute to company success.

Educational Background:

High School Dipolma from Norwalk High School, Norwalk CA 1/2001 to 6/1997 (High School Diploma)

Job History / Details:

Summary

Personable and responsible Cashier with 10 years in retail and customer service. Solid team player with upbeat, positive attitude.

Dedicated Customer Service Representative motivated to maintain customer satisfaction and contribute to company success.

Highlights

Strong organizational skills

Active listening skills

Sharp problem solver

Courteous demeanor

Energetic work attitude

Large cash/check deposits expert

Inventory control familiarity

Telephone inquiries specialist

Customer service expert

Invoice processing

Telecommunication skills

Adaptive team player

Visual merchandising proficiency

Opening/closing procedures

Accomplishments

Customer Assistance

Worked with company systems such as Live Support and diligently completed all assigned tasks, working overtime as needed.

Quality Communication

Interacted with 50 affiliate stations in US and Puerto Rico, ensuring reliable and high-speed delivery to residential and small-business customers.

Computed Data Reports

Provided required weekly, monthly and quarterly reports listing sales figures and client track records.

Customer Service

Researched, calmed and rapidly resolved client conflicts to prevent loss of key accounts.

Sales

Consistently generated additional revenue through skilled sales techniques.

Multi-tasking

Cashiered with two cash registers at once in tandem to maximize customer flow.

Experience

February 1998 to May 2008

Unicorn Flowers Norwalk, California

Head cashier/ manager

Organized weekly sales reports for the sales department to track product success.Developed highly empathetic client relationships and earned reputation for exceeding sales goals.Cross-trained and provided back-up for other customer service representatives when needed.Trained 4Worked as a team member performing cashier duties, product assistance and cleaning. new employees quarterly.

Education

1997 Norwalk High School Norwalk, California

High School Diploma

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