Customer Service High School

Jennifer Opple

Email: ********@****************.***

Address:

City: Mountville

State: PA

Zip: 17554

Country: USA

Phone: 717-***-****

Skill Level: Any

Salary Range:

Primary Skills/Experience:

A/R Fiscal Supports Services experience for the last year. Skilled in A/R. Residential Supervisor with 4 years experience in Healthcare. Skilled in providing the necessary professional care for those with mental health and mental retardation. Managing household finances, budgets, paperwork, doctor appointments, and all state regulations.

Educational Background:

High School Dipolma from Pequea Valley High School, Kinzers PA 1/2001 to 6/1995 (Business)

High School Dipolma from Willow Street CTC, Kinzers PA 1/2001 to 12/2012

Job History / Details:

Personal Information

Professional Summary

A/R Fiscal Supports Services experience for the last year. Skilled in A/R.

Residential Supervisor with 4 years experience in Healthcare. Skilled in providing the necessary professional care for those with mental health and mental retardation. Managing household finances, budgets, paperwork, doctor appointments, and all state regulations.

Professional Highlights

Extensive experience with working with those who are mentally or physically challenged. CNA background with working with the elderly. Also, experience in working with the front desk for doctors office and busy legal firm.

Experience with multiple phone lines, filing, spreadsheets, Excel and Word programs, scheduling, and overall customer service.

Work Experience

February 2011 to Current

Community Services Group Mountville, PA

Fiscal Support Services

Work in A/R with preparing invoice vouchers, house petty cash reports, Lowes, and Fulton credit card statements for payment.

September 2006 to June 2010

Community Services Group Mountville, Pa

Residential Supervisor

Processed monthly reports for state regulations. Scheduled doctors appointments. Worked within allotted budgets for groceries, household products, and other miscellanious items. Controlled all financial accounts for residents. Provided direct care, including bathing, teeth brushing, toileting, and transfer assistance.

April 2004 to August 2006

Office of the Aging Lancaster, PA

Data Clerk Entry

Experience working with answering phones, filing, and working one on one with supervisor to develop multi functional spreadsheets for senior centers. Worked with both Excel and Word Programs.

October 2003 to April 2004

Manpower Lancaster, PA

Miscellaneous

Miscellaneous temporary positions including busy law firm. Experience with multi phone lines, filing, typing, and customer service.

August 2001 to November 2002

Conestoga View Lancaster, PA

CNA

Provided direct care for those with limited abilities, including bathing, dressing, feeding, and toileting. Patient charting and measuring accurate vital signs.

Education

1995 Pequea Valley High School Kinzers, PA

High School Diploma Business

Willow Street CTC Willow Street, PA

Medical Terminology

Took Medical Terminology at the Willow Street CTC school as a pre-requisite for Phlebotomy.

Certifications

CNA certification in 2001

CPR and First Aid certified currently

MANDT certified

Phlebotomy

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