Engineer Technician
Resume:
Title:Network Services Consultant
****.****@***********.***
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NAME: MICHAEL BUCY
ADDRESS:
CITY: Seattle
STATE/PROVINCE: WA
ZIP/POSTAL CODE: 98103
COUNTRY: USA
EMAIL: ****.****@***********.***
PHONE: 206-***-****
CANDIDATE ID: N/A
CITIZENSHIP: US
Citizen
EDUCATION: Not Entered
EXPERIENCE: Not Entered
WILL RELOCATE: Not Entered
RELOCATION INFO: Not Entered
JOB WANTED: Not Entered
HOMEPAGE:
COMMENTS:
HOTSKILLS:
ESUME
MICHAEL A BUCY
5612 Greenwood Ave N
Seattle, WA 98103
****.****@***********.***
Consultant/MCSE
Summary:
A broad range of experience in providing all levels of technical
customer support in the
areas of PC Desktop, WAN & LAN installation, administration, and
troubleshooting
using Novell, Microsoft NT, and Windows 2000. I am a Microsoft
Certified Systems
Engineer, Exchange Server Administrator, and Microsoft SQL Server 6.5
Administrator. I have completed courses on Citrix Metaframe 1.8 and
will be certified
as a CCA by Feb. 1, 2001. I have worked with Citrix products for over
five years. I have
installed, configured, and administered Cisco switches and routers,
Watchguard and Pix
Firewalls, F5 Load Directors, T1, ISDN, DSL, and Proxy Servers. I have
installed and
administered both CC:Mail and Exchange. I have provided desktop
support via phone
and in person. I enjoy travel. I feel comfortable working
independently or with a team.
Applications
Microsoft Office
Internet Explorer
Netscape
Outlook
PCAnywhere
R:base
CC:Mail
Visio
Word Perfect
Lotus Organizer
Attachmate Extra
Peachtree
Platinum
Great Plains
Solomon
Q&A
Unicenter TNG
Operating Systems
Novell Netware vers.2.15c - 4.11
NT Server vers, 3.51 - 4.0
NT Workstation 3.51 - 4.0
Windows 2000 Server
Windows 2000
Microsoft Small Business Server vers 4.5
Microsoft Enterprise Terminal Server
IIS 4.0
Exchange 5.5
Proxy Server 2.0
Windows vers 3.11 - 98'
Windows ME
Citrix Winframe
Citrix Metaframe
Red Hat Linux 6.1
DOS
Lantastic ver 8.0
Technology
TCP/IP
IPX
NetBEUI
Cisco Switches
Cisco Routers
F5 Big IP Load Director
Dell Servers
Compaq Servers
HP Servers
Watchguard Firewall
Pix Firewall
ISDN
ADSL
T1
Wireless
Palm
Education
Psychology
Major - Willamette University
Bachelor of Science
in Psychology - University of Washington - 1980
Certification of Completion (Electronics) - Washington Technical
Institute. - 1983
Windows NT 4.0 Server Exam - June 23, 1998
Windows NT 4.0 Workstation Exam - July 19, 1998
Networking Essentials Exam - Nov. 5, 1998
Windows NT 4.0 in the Enterprise Exam - Jan. 12, 1999
Implementing TCP/IP in the NT 4.0 Enterprise Exam
- Feb. 15, 1999
SQL Server 6.5 Administration Exam - March 9, 1999.
Exchange Server Implementation and Administration - June 10, 2000
Citrix Metaframe Administration (CCA requirement)
- Dec. 16, 2000
Citrix Advanced Server
- Dec. 19, 2000
Experience:
DAOU SYSTEMS, INC
. April 2000 - PresentNetwork Services Consultant
Work includes Exchange Server implementation, TNG Unicenter, Network
Planning
and documentation, firewall installation, and Citrix Metaframe
installation in
hospitals throughout the Western United States. Job required on call
service to
anywhere in Western United States to provide network troubleshooting
and repair.
CMERUN CORPORATION
Jan 2000 - March 2000Senior Network Specialist
Planned and coordinated the installation of CMERUN's internal network
consisting
of IIS, Exchange, Terminal Server, Citrix Metaframe, and NT 4.0
server. Designed
intranet site.
Designed and installed the pilot system at Exodus Communications which
provided a
demonstration of CMERUN's internet technology and included IIS,
Terminal Server,
Citrix Metaframe, F5 Big IP load directors, Cisco switches and PIX
firewalls, and
Microsoft Cluster server connected to a powervault disk array.
Coordinated the installation of CMERUN's telephone system and data
communications including ADSL, ISDN, and T1 Connections.
EXCELL DATA CORPORATION
1993 - 1999
Consultant
to Group Health Cooperative, April 1999 to December 1999
Working as Y2K analyst. Providing research, analysis, and remediation
of software
and hardware issues related to Y2K.
Installed and upgraded software and hardware to bring systems into Y2K
compliance.
Returned to Microsoft consulting position,
March 1999
to April 1999
Performed same duties as consulting position during '97 - '98
Pursuit of MCSE Certification,
September 1998 to February 1999Earned MCSE Certification
(Microsoft Certified Systems Engineer
)
Consultant
to Microsoft Corporation, July 1997 to September 1998
Provided World Wide Support to ISP's on Microsoft Internet Referral
Server
Created and Maintained Internet Referral Server Website
Installed and Maintained NT Server and SQL Server in support of
Referral Server
Consultant
to Puget Sound Energy, January 1997 to June 1997
Created Excell spreadsheets to support their billing system.
MS Access programming to support an asset management and helpdesk
application.
Created a Help file for an Access application using Winhelp.
Provided Level II support for internal Puget Sound Energy personnel
for NT,
Windows for Workgroups, Windows 3.1, Rumba, and Microsoft Office
products.
Consultant
to Seattle City Light, September 1993 to December 1996
Customer Support Technician
for internal help desk.
Provide PC technical support to internal City Light users.
Applications supported
include: Microsoft Office Professional, MS Internet Explorer 2.0/3.0,
Spry Mosaic,
Procomm Plus for Windows, Lotus CC:Mail & Organizer, Attachmate Extra,
WinFrame, NTryge, Wordperfect, Lotus 1-2-3, Visio, OrgChart, Seattle
City Light
Custom Applications, Win95, WFW, Windows 3.1.
Customer Support Technician for Remote Users on Citrix Winframe.
Provide Level II support for users at remote City Light offices.
Network Technician
.
Installation of Lotus cc:Mail and Organizer, Cisco 7000 router
installation, TCP/IP
management, fiber optic installation, switch installation, remote
communications
using Citrix Winframe, and dial-out using Novell Net Connect.
Installation and
administration of Microsoft NT Servers. Installation of internal web
server. Network
sniffer experience.
Management of Microsoft SNA servers and NT Print servers.
Access programming to provide a Help Desk application.
Installation of ISDN and Frame Relay connections to remote sites.
E.B. Enterprises
Computer Consultant, 1992-1993
Installation and maintenance of Novell networks.
Database programming in Access and R:Base.
Network Technologies, Inc
.
Technician, 1991-1992
Installation and service of Novell based computer networks in Western
Washington.
Provided service to over 300 businesses.
Novell server installation and upgrades, hardware repair and upgrades,
cabling, and
printer repair.
Echo-Olympic Computer Services
Vice President
of Consulting Firm, 1988-1991
Retail computer sales of hardware & software, custom programming,
authorized
Novell Reseller, consulting, & service.
Project planning and management for a firm which had 16 full time
employees
involved in all facets of computing.
Boeing Commercial Airplane Company
Technical Aide, 1986-1988
Work in flight test calibration labs on instrumentation used in
commercial airline
testing.
Work on rate gyros, angular accelerometers, Ph meters, strain gages,
and
extensometers.
Experience prior to 1986
Prior to 1986 I worked as a restaurant manger (Show Biz Pizza Place),
video game
repair technician (Northwest Sales Corp), and as a commercial
fisherman (Privately
owned fishing vessel)
References upon request
Contact this candidate