Customer Service Manager
Resume:
.
Julia
OlveraFuture RVT
Spring Valley, CA 91977
*********@***.***
Julia A. Olvera
OBJECTIVE Seeking a challenging position with the opportunity for growth, where my abilities and experience can be potential.
QUALIFICATIONS Autoclaving
Canine, Feline, Avian and Goat restraint for venipuncture/PE
Venipuncture (Cephalic, Saphenous, Femoral
Fecal directs, smears, floats
Blood smears and staining
Animal husbandry
Blood draws on canine/feline
Urinalysis (gross, chemical, sediment)
Identification of Endo/Ectoparasites
Medicating
Vaccinations both IM and SQ
Cleaning/disinfecting cages/runs
Multitasking
Mutli-line telephone
Cash handling experience
Microsoft Office Word, Powerpoint, Excel
Excellent customer service skills
Fax/Copier/Scanner
Excellent organizational skills
Always a team player
Dependable and punctual
WORK HISTORY Camp Bow Wow 06/11 - Present
El Cajon, CA
Camp Counselor
Customer service, cash handling, maintaining customer files via computer, inventory incoming supplies for dogs coming in for boarding, administering medications, observing dogs in indoor and outdoor play yards, feeding, cleaning and maintaining kennels, all play areas, and facility, laundry, keeping a safe, loving, and clean open play facility at all times.
Hortenci-s Cleaning Service 02/02 " 10/10
San Diego, CA
Assistant Housekeeper
Cleaning bathrooms, kitchens, bedrooms, living rooms, dust, mop and vacuum. We also clean vacation rentals when in season.
Affordable Rain Gutters 01/07 " 02/07
El Cajon, CA
Warehouse Manager/Receptionist
Organizing warehouse supplies, faxing, copying, filing, answering multi- line telephone, and taking messages
Linens N Things 10/06 " 01/07
La Mesa, CA
Cashier/Receiving Clerk
Unloading merchandise from trucks and stocking shelves, customer service, cash handling, check processing, special order processing, answering multi-line telephone.
RCP Block & Brick Inc. 04/03 - 10/06
Lemon Grove, CA
Counter Sales
Customer service, receiving purchase orders, warehouse to warehouse transfers, cash handling, train new employees, order office supplies, inventory, speak with vendors regarding samples, special orders, answer customer's requests, answer multi-line telephone, faxing, copying and filing, estimate construction materials for residential jobs, deliveries
Godfather's Pizza 05/00 " 04/03 Spring Valley, CA
Cashier/Cook
Customer service, cash handling, check processing, credit card processing, cleaning restaurant, preparing make table, preparing high volume school orders, preparing pizzas
EDUCATION Mount Miguel High School
Spring Valley, CA 91977
1998-2002
Alumni
San Diego Mesa College
San Diego, CA
2010-2013
Associates in Science Degree
Animal Health Technology Program (RVT)
REFERENCES Available Upon Request
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