Administrative Assistant Customer Service

Crystal Salcedo

Email: ********@******************.***

Address:

City: New Milford

State: NJ

Zip: 07646

Country: USA

Phone: 347-***-****

Skill Level: Any

Salary Range:

Primary Skills/Experience:

Organized, professional, & energetic administrative assistant with 8 years experience in high-level support roles.

Educational Background:

High School Dipolma from Concorde Career Institute, Tampa FL 1/2001 to 8/2009 (Medical Billing and Coding)

Job History / Details:

Summary

Organized, professional, & energetic administrative assistant with 8 years experience in high-level support roles.

Highlights

Microsoft Office proficiency

Excel spreadsheets

Meticulous attention to detail

Can type up to 85 Words/Minute

Business writing

Strong interpersonal skills

Time management

Experience

December 2009 to April 2011

International Shoppes Valley Stream, NY

Assistant Bookkeeper

Performed accounts receivable duties including invoicing, cash application, issuing credit memos, and responding to customer requests for documentation

Assisted in all areas of administrative work including data entry, receptionist duties, file organization, research and development

Liaised with vendors to submit claims for missing/damaged items

Researched chargebacks and discrepancies in invoices

September 2008 to August 2009

Dillards Tampa, FL

Sales Associate Jr's Department

Developed and maintained my own clientele including letters and phone calls

Greeted each customer in my department to identify wants and needs

Worked as a team member performing cashier duties, product assistance, and cleaning, while providing excellent customer service

Assisted customers to find out-of-stock items through our online warehouse

Performed store opening duties, including counting cash drawers and checking all equipment for proper functioning

December 2004 to July 2008

David Frankel Realty, Inc. New York, NY

Assistant Accounts Payable Bookeeper

In charge of all accounts payable for the company

Processed an average of 800 invoices per month

Managed electronic file systems and maintained electronic and paper files

Facilitated working relationships with co-tenants and building management

Calculated figures such as discounts, percentage allocations and credits

Verified details of transactions, including funds payed and total account balances

Deposited third party checks, as well as monthly reserve transfers

Coordinated approval processes of all accounts payable invoices

Researched and resolved billing and invoice problems

Education

2009 Concorde Career Institute Tampa, FL

Medical Billing and Coding

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