Customer Service Sales

Marquis Hall

Email: ********@************.***

Address:

City: Salem

State: VA

Zip: 24153

Country: USA

Phone: 540-***-****

Skill Level: Any

Salary Range:

Primary Skills/Experience:

Versatile, Adaptable team member with extensive experience in material handling, inspections and shipping and receiving. Focused on continual process improvement and cost reduction. Hard-working Warehouse Worker with 2 years experience in a warehouse pick/pack fulfillment and distribution environment. Motivated sales professional with 5 years sales representative experience. Seasoned customer service specialist with background in providing advice on diverse customer situations. Detail-oriented student with strong technical skills and the ability to learn concepts quickly. I have a long record of work experience and currently looking for career opportunities.

Educational Background:

High School Dipolma from Howard School, Georgetown SC 1/2001 to 6/2011 (None)

Job History / Details:

Summary

Versatile, Adaptable team member with extensive experience in material handling, inspections and shipping and receiving. Focused on continual process improvement and cost reduction. Hard-working Warehouse Worker with 2 years experience in a warehouse pick/pack fulfillment and distribution environment. Motivated sales professional with 5 years sales representative experience. Seasoned customer service specialist with background in providing advice on diverse customer situations. Detail-oriented student with strong technical skills and the ability to learn concepts quickly. I have a long record of work experience and currently looking for career opportunities.

Highlights

Machinery inspector

Materials handling training

Safety-oriented

Able to lift up to [100 ] pounds

Results-oriented

Self-motivated

Efficient

Punctual

Experience in many different job fields

Young and eager to learn and grow

Computer proficient

Strong verbal communication

Attention to detail

Energetic and organized

Collaborative team member

Troubleshooting proficiency

Patient and diligent

Problem solving

Minor forklift skills

Machine maintenance

Skills in sales

Training in management

Shipping and receiving

Certified Pallet Jack Operator

Quick learner

Multi-tasker

Strong lead development skills

Excellent communication skills

Goal-oriented

Excellent negotiating tactics

Internet savvy

Order Processing

Excellent analytical skills

Extremely organized

Cooperative team member

Accomplishments

RBC certificate. (Construction and electrician experience)

Trained to manage and lead a team.

Boosted company sales by 50 percentage through an innovative customer service based strategy

Named "Employee of the Month" in July, 2011. e.t.c

Managed a successful sales team of 3 members who consistently exceeded sales goals by 20 percentage each month.

Prepared pallets by following prescribed stacking arrangement and properly tagging pallets.

Promoted to Dairy/ Frozen foods after 3 months of employment.

Experience

September 2012 to Current

Dynax America Botetourt, VA

TC line operator/ Allison shuffle. 3rd shift operator

Selected products for specific routes according to pick sheets. Oversaw special orders and after-hours, urgent shipping jobs. Unloaded, picked, staged and loaded products for shipping. Resolved service issues in a timely manner, including coordinating and processing returns. Rotated stock by code and receiving date. Transported goods from racks, shelves and vehicles. Worked at a rapid pace to meet tight deadlines. Verified and recorded the count and condition of cargo received. Banded, wrapped, packaged and cleaned equipment. Operated powered lift trucks, floor sweepers, pallet jacks and forklifts safely, with a 0 percentage incident rate.

January 2011 to August 2012

Wilco/Hess Georgetown, SC

Baker, Night shift Clerk

Executed cash transactions quickly and accurately. Greeted all customers. Oversaw overnight store operations. Handled products and equipment in accordance with safety and sanitation guidelines. Cleaned walls, fans and drains in bakery coolers, display cases and work areas. Proofed dough products and baked breads, cookies and other bakery products. Served shoppers in a prompt, courteous and friendly manner.

August 2010 to August 2012

Gamestop Georgetown, SC

Senior Game Advisor

Led sales calls with team members to establish sales and customer retention goals. Determined merchandise price schedules and discount rates. Generated monthly and annual sales reports. Shared product knowledge with customers while making personal recommendations. Maintained friendly and professional customer interactions.Fielded an average of 20 customer service calls per day. Exchanged returned merchandise for customers quickly and efficiently. Recommended and helped customers select merchandise based on their needs. Processed up to 30 customer orders per day. Informed customers about sales and promotions in a friendly and engaging manner.

September 2010 to August 2011

Food Lion Maryville, SC

Frozen foods/ Dairy, Produce and grocery clerk

Greeted all customers. Conducted price checks for cashiers and service clerks. Ordered and shelved weekly sale items for customers. Built attractive holiday and seasonal displays for merchandising program. Safely used knives, scales, wrappers, compactors, garbage disposals, pallet jack and hand trucks. Praised by management for being a fast and efficient worker, requiring little supervision. Broke down heavy pallet loads of cases, boxes and bags. Arranged and stocked department displays.

November 2009 to July 2010

Carmike Cinemas Salem, VA

Usher

Washed and spot-cleaned, mirrors, wastebaskets and garbage cans, office machines, floors, popcorn maker, bathrooms and registers. Gathered and emptied trash and recycling bins. Focus on customers and concession sales.

Education

2011 Howard School Georgetown, SC

GED

Member of art Club, Basketball team. Graduated with Honors. Along with 3 students graduated top of school.

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