Customer Service Management

JASON BERTRAND

Email: ********@************.***

Address:

City: South Ozone Park

State: NY

Zip: 11420

Country: USA

Phone: 347-***-****

Skill Level: Any

Salary Range:

Primary Skills/Experience:

Excellent customer service, knowledge of food temperature, food handling and a good team player.

Educational Background:

High School Dipolma from AUXILIARY LEARNING CENTER, Jamaica NY 1/2001 to 6/2004 (MANAGEMENT)

Job History / Details:

Summary

Hardworking [

] focused on producing quality food and providing excellent customer service.

Highlights

Restaurant management

Proven leader

Delivers exceptional customer service

Reliable and punctual

Neat, clean and professional appearance

Engaging personality

Excellent multi-tasker

Accomplishments

Recognized by peers and management for going above and beyond normal job functions.

Experience

July 2010 to September 2012

SSP AMERICA JAMAICA, NY

MANGER

Communicated clearly and positively with co-workers and management.Carefully maintained sanitation, health and safety standards in all work areas.Closely followed standard procedures for safe food preparation, assembly and presentation to ensure customer satisfaction.Maintained a neat, well groomed appearance including impeccable personal hygiene, hair restraint and minimal jewelry that met company standards.Followed all established restaurant practices and procedures.Worked well with teammates and openly invited coaching from the management team.Assisted management with monthly inventory control and weekly stock ordering.Scheduled activities and equipment use with managers, using information about daily menus to help coordinate cooking times.

Education

2008 AUXILIARY LEARNING CENTER JAMAICA, NY

High School Diploma MANAGEMENT

Coursework in Business and Restaurant ManagementCoursework in Food and Beverage Operations

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