Customer Service Sales
Resume:
Confidential User
Email: abprce@r.postjobfree.com
Address:
City: Columbus
State: GA
Zip: 31909
Country: USA
Phone: 706-***-****
Skill Level: Any
Salary Range:
Primary Skills/Experience:
Sales, Merchandising and Inventory Management, and Team Supervision 15 years experience in retail merchandising, 25 plus years in retail inventory and sales environment. 30 years customer service, great leader and motivator. Top rated sales representative with desire and passion to exceed in goals and able to excel in fast-paced, deadline-driven environments. Great knowledge in Microsoft Office, Word, Excel, and Power Point. Experience with daily, weekly, monthly, and yearly reports, budget goals, and inventory issues. Great with communication skills and time management. Able to effectively multi-task and balance customer needs with company demands. Efficiently builds loyalty and long-term relationships with customers, while consistently reaching sales targets. 30 years with Horticulture (plant knowledge) background. Have strong leadership and relationship building skills. Work well with others and have great passion to educate and help others to be better at everything they do.
Educational Background:
High School Dipolma from Kendrick High School, Columbus GA 1/2001 to 6/1982 (High School Diploma)
Job History / Details:
Summary
Sales, Merchandising and Inventory Management, and Team Supervision
15 years experience in retail merchandising, 25 plus years in retail inventory and sales environment. 30 years customer service, great leader and motivator.
Top rated sales representative with desire and passion to exceed in goals and able to excel in fast-paced, deadline-driven environments. Great knowledge in Microsoft Office, Word, Excel, and Power Point. Experience with daily, weekly, monthly, and yearly reports, budget goals, and inventory issues. Great with communication skills and time management.
Able to effectively multi-task and balance customer needs with company demands. Efficiently builds loyalty and long-term relationships with customers, while consistently reaching sales targets.
30 years with Horticulture (plant knowledge) background.
Have strong leadership and relationship building skills. Work well with others and have great passion to educate and help others to be better at everything they do.
Highlights
Customer Sales
Team Leadership
Excellent time management
Top Sales Representative
Dedicated
Passionate
Flexible
Positive Outlook
Multi-Task management
All Microsoft programs
Report analysis
Spreadsheets
Data Collection
Travel
Experience
February 2004 to September 2012
Costa Farms Miami, Florida
Sales and Merchandising Representative
Managed sales and inventory of outside annual plants and inside houseplants for 18 Lowe's stores. Worked with Store management and associates to assist them in making sure that the right inventory was in stock to achieve sales goals. Also supervised and trained the merchandising teams to make sure that product was received and placed per plan-o-gram and set displays to appeal to consumers. Created detailed reporting and analysis of sales and inventory to store managers and provided ideas of how to drive there business. Shared product knowledge with the Lowe's team, our company merchandising team and the consumer. Resolved issues with stocking, receiving, shipping, merchandising, and quality for Lowe's and worked with their team to resolve customer needs and complaints. Traveled average of 600 to 700 miles per week to cover area and able to adapt well to change of schedules to handle any issues that may arise.
October 1998 to August 2003
Home Depot Columbus, Georgia
Sales associate, Specialty department positons
Sales Associate, Nursery Specialist in Outside Garden (1 1/2 yrs), responsible for ordering plants for different seasons, provided professional knowledge of plants and landscaping, Have State certification in Horticulture.
Stock and Inventory management and receiving clerk for various departments (1 year). Responsible for ordering and restocking of inventory in several different departments, worked on very short time frame, all inventory had to be stocked within hours on night shift, very physical and fast paced work. Fork Lift certified.
Flooring Specialist (1 1/2 years) knowledge of all flooring techniques and applications: ceramic tile, wood flooring, vinyl flooring, and carpet. Provided measurements for installations for all types of flooring. Outstanding customer service and knowledge of all departments in store. Full of energy, work well under deadlines and dedicated to doing what is right for customer.
January 1992 to January 1994
Wendy's Phenix City, ALabama
Shift Leader
Cashier, Kitchen prep and Shift Leader
Started out as cashier and worked way into day shift manager.
Responsible for all shift employees, schedules, training, store opening and closing, and customer service. Really like to work and train employees so that they can excel in there positions.
Education
1982 Kendrick High School Columbus, Georgia
High School Diploma High School Diploma
3.5 GPA
Affiliations
I have been very active with Columbus BabeRuth Baseball League for last 3 years. Nominated as Secretary on Board. Managed all clerical work. Provided communication to coaches and players, managed all aspects of schedules, rosters, insurance forms, advertising and supervised all fund raising activities.
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