Training Sales
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Title:ROY TAYLOR
abpr71@r.postjobfree.com
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NAME: ROY TAYLOR
ADDRESS:
CITY: Santa Clara
STATE/PROVINCE: CA
ZIP/POSTAL CODE: 95129
COUNTRY: USA
EMAIL: abpr71@r.postjobfree.com
PHONE: 408-***-****
CANDIDATE ID: N/A
CITIZENSHIP: US
Citizen
EDUCATION: Not Entered
EXPERIENCE: Not Entered
WILL RELOCATE: Not Entered
RELOCATION INFO: Not Entered
JOB WANTED: Not Entered
HOMEPAGE:
HOTSKILLS:
ESUME
ROY L. TAYLOR
460 Oak Grove Dr.#102
Santa Clara, CA.95054
abpr71@r.postjobfree.com
abpr71@r.postjobfree.com
Career Objectives
Obtain a career position in the training arena wherein my experience,
education, training, people skills and computer skills can be
efficiently utilized.This with a company which exhibits a serious
commitment to support a program of quality training exceeding today's
training needs, and anticipating the training needs of tomorrow.
Summary of Qualifications
Three years working with formation of Electronic Documentation
and CD-ROM production.
Ten years in Technical Training as course developer facilitator and
coordinator.
Four years in Technical Support and Applications Engineering.
Three years as Senior Field Service Engineer.
Four Years in Management.
EMPLOYMENT HISTORY
09/98
Cybeq Nano Technologies-2801 Orchard Parkway,San Jose,CA. 95134
Present Technical Services Manager
Direct the efforts of Technical Publications and Technical Support
Personnel In the development of Quality Equipment Manuals, Training
Documentation and Technical Support Documentation.
Develop Electronic Documentation System and CD-ROM Documentation.
10/97
toTechnical Training Manager
09/98
Prepare and manage the department budget.
Develop Technical Training Program for Cybeq Customers and Field
Service Engineers.
Develop and Implement a Field Service Engineer Certification Program.
Coordinate Semiconductor Capitol Equipment Training Seminars
and Computer Skills Training Classes company-wide.
2/96
to CanonU.S.A. Inc.-2051 Mission College Blvd,Santa Clara, CA.
Present Technical Trainer
Development new technical training courses for Canon Photolithography
Steppers.
Conduct training classes for Canon Customers and Field Service
Engineers.
Revise existing course material to comply with 'Performance Based'
standards.
Implement and coordinate performance based (PBET) training for
trainers.
Develop Computer Based Training (CBT) Programs.
Aid in the development of "Electronic Documentation".
9/92
to GaSonics International - 2540 Junction Avenue, San Jose, CA.
2/96
Technical Training Supervisor
Coordinate and supervise the activities of the training department.
Prepare and present departmental budget, and equipment requirements.
Develop PBET training courses and manuals for Semiconductor Capital
Equipment.
Aid in the development of "Electronic Documentation".
Develop and maintain training tracking system for Accounting and
Quality Assurance.
Develop and maintain training schedule.
Conduct Customer and Field Service training classes.
10/90
to Varian & Associates,Inc.-48664 Milmont Dr.,Fremont, CA.
9/92
Product Training Specialist
Developing and implementing training manuals at the levels of
operation,maintenance, and electronics for semiconductor diffusion
and LPCVD furnace systems.
Conducted customer classes for basic, and intermediate.
Conducted Field Service training classes for the Furnace Systems.
8/88 to General Signal Thin Film 48603 Warm Springs Blvd.,Fremont,
9/90CA.
Product /Training Specialist
Demonstrations for sales presentations of thin film deposition control
systems.
Develop and distribute technical sales information for the
sales/service staff.
Develop customer training manuals conduct customer training classes.
8/84Applications / Training Mgr.
8/88
Conduct sales demonstrations of microprocessor
controllers for furnace systems.
Develop customer and field service training manuals.
Conduct training classes for equipment operation, programming, and
maintenance.
Install Tempress controllers in new applications, and document for
service organization.
Document product upgrades and enhancements to keep sales,
marketing, and service abreast of new developments through
applications and technical notes.
10/80
to Tylan Corporation - 23301 Wilmington Ave., Carson CA.
8/84
Technical Sales Administrator
Interface with customers concerning problems, pre-sales questions, and
system specs.
Develop quotations, determine costs, and sales price for semiconductor
fabrication systems.
Liaison between sales, engineering and our customer base.
Assist Customer Support Order Admin. Staff with parts identifications
and verification.
10/80
toField Service Engineer
7/83
Installation and start-up of semiconductor diffusion,cvd, and lpcvd
furnace systems.
Installation of retrofit subsystems, and conduct systems integration
testing.
Conducted training for the customer for operations of the equipment.
EDUCATION
DeVry Institute of Technology
- Chicago, IL.
NorthEastern Illinois University
- Chicago, IL.
Olive-Harvey College - Chicago, IL.
U.S.N.
PERSONAL DATA
Computer literate on both the PC and the Macintosh platform.
Proficient with many DTP, word-processing, spreadsheet, database, and
graphics applications.
Mager CRI (Criterion Referenced Instruction) Certificate.
Semi/Sematech PBET (Performance Based Equipment Training) Certificate.
Certified Syda Meditation Instructor.
U.S.N. Honorably Discharged Veteran.
Current Projects
Certified Technical Trainer - IBSTPI (International Board of Standards
for Training Performance and Instruction) Certification.
Attending courses for multimedia authoring applications.
Developing multi-media CBT (Computer Based Training) programs.
Organizations
ISPI - International Society for Performance Improvement.
ASTD - American Society for Training and Development
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