Sales Customer Service

Joseph Diehl

Email: ********@**********.***

Address:

City: Saranac Lake

State: NY

Zip: 12983

Country: USA

Phone: 518-***-****

Skill Level: Any

Salary Range:

Primary Skills/Experience:

Results-oriented, strategic sales professional with 13 years in the construction industry, 10 of which where spent as a commercial and residential glazier. Creative and adaptive glazer/ handyman who has on many occasions had to "improvise" in order to meet the clients needs without ever sacrificing quality. Detail-oriented and dedicated professional who understands that dreams are achievable, but are limited by practicality. Personable and reliable, many customers chose the company I was working for because of my positivity, knowledge, and ability to visualize the finished product. Also as the sole proprietor of a small handyman business, I have worked exclusively with home owners to achieve their dream on many glass and remodeling projects.

Educational Background:

High School Dipolma from Lake Placid High, Lake Placid NY 1/2001 to 6/2000 (Science/Math)

Job History / Details:

Professional Summary

Results-oriented, strategic sales professional with 13 years in the construction industry, 10 of which where spent as a commercial and residential glazier. Creative and adaptive glazer/ handyman who has on many occasions had to "improvise" in order to meet the clients needs without ever sacrificing quality. Detail-oriented and dedicated professional who understands that dreams are achievable, but are limited by practicality. Personable and reliable, many customers chose the company I was working for because of my positivity, knowledge, and ability to visualize the finished product. Also as the sole proprietor of a small handyman business, I have worked exclusively with home owners to achieve their dream on many glass and remodeling projects.

Core Qualifications

Computer Literate

Creative Problem Solving

Blue Print and Technical Drawing Literate

Lead Containment Certified NYS

Able to run Heavy Equipment

Physically and Mentally Fit

Safety Proficient

Estimations

Leader

Customer Service

CPR Certified NYS

Product and Tool Innovator

Budgeting

Marketing

Sales Oriented

Scheduling

Experience

August 2012 to Current

Tyrade (Band) DeKalb Junction, NY

Lead Merchandising Sales

Increased Merchandise sales by 40 percentage in just a few months with a highly motivated and positive attitude. Also streamlined sales by organizing products and displaying affectively.

November 2011 to Current

Paul Smiths College Paul Smiths, NY

Maintenance Tech

Duties include general maintenance and repairs on 17 different buildings. Plumbing, drywall, drop-ceiling, windows, doors, screens, electrical, and some HVAC.

August 2001 to November 2011

Newman and Holmes Saranac Lake, NY

Glazier, Lead Installer

I started as a skilled helper and worked my way up to lead outside glass installations. During that time I opened their product line to security door and window devices (Detex, Panic rim devices, concealed door alarms) and shower enclosures. I have successfully measured, designed, estimated and installed numerous storefronts, including the one in the front of their store. I was also on call for late night emergency calls, which was usually boarding up and getting estimates to insurance companies. I also dealt with chain store corporate paperwork requirements when necessary.

May 2006 to December 2009

Kage Innovations Saranac Lake, NY

Sole Proprietor

I was self employed specializing in shower enclosures, skylights, log work screen porches, and general handyman work. I also replaced and repaired quite a few roofs and rebuild a few chimneys. One of my final projects was to build furniture style vanities and counters and fit with sinks and mirrors. Unfortunately the recession forced me to find employment elsewhere.

Education

2000 Lake Placid High Lake Placid, NY

High School Diploma Science/Math

Since middle school, I was in advanced placement math and science and Graduated with college credits in both.

Coursework in Biology, Statistics and Microeconomics

Professional Affiliations

Mountaineer Rugby Football Club President (2011- Present)

Saranac Lake Football Security Officer (2011- Present)

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