Customer Service High School

Shannon Shirey

Email: abpqoy@r.postjobfree.com

Address:

City: Bensalem

State: PA

Zip: 19020

Country: USA

Phone: 215-***-****

Skill Level: Any

Salary Range:

Primary Skills/Experience:

Talented Customer Service Associate skilled at balancing customer needs and company demands. Effectively builds loyalty and long-term relationships with customers while achieving all individual sales goals.

Educational Background:

High School Dipolma from Levittown Beauty Academy, Levittown PA 1/2001 to 4/2011 (Cosmetology)

High School Dipolma from Archbishop Ryan, Levittown PA 1/2001 to 11/2012

High School Dipolma from Millersville University, Levittown PA 1/2001 to 11/2012

Job History / Details:

Summary

Talented Customer Service Associate skilled at balancing customer needs and company demands. Effectively builds loyalty and long-term relationships with customers while achieving all individual sales goals.

Highlights

Superior communication skills

Cheerful and energetic

Flexible scheduling

Effective team player

Superior organization skills

Resolution-oriented

Dependable and reliable

Experience

March 2012 to August 2012

Ulta Fairless Hills, PA

Stylist, Customer Service

Promoted and sold salon services and products. Promptly fielded all incoming phone calls and scheduled appointments. Designed contemporary new styles for both genders and for all ages. Created repeat business by developing long-term relationships with regular customers.

July 2011 to March 2012

Best Cuts Bensalem, PA

Stylist

Promoted and sold salon services and products. Educated guests on proper hair care. Kept current on hair products and their chemical composition, structure and properties. Designed contemporary new styles for both genders and for all ages. Created repeat business by developing long-term relationships with regular customers.

July 2010 to July 2011

Joseph Jeffrey's Yardley, PA

Assistant

Politely answered the phone and scheduled appointments for clients. Conducted weekly salon inventory. Operated cash register to receive payments from customers.

October 2009 to July 2010

Boscov's Bensalem, PA

Loss Prevention

Investigated red flags for fraud, shoplifters, etc.

May 2008 to September 2009

Madeline Rose Pearl River, NY

Manager

Recommended and helped customers select merchandise based on their needs while processing orders and managing online website,

January 2008 to May 2008

Boscov's Bensalem, PA

Retail

Shared product knowledge with customers while making personal recommendations. Maintained friendly and professional customer interactions.

August 2005 to September 2007

Shop Rite Bensalem, PA

Customer Service

Served as liaison between customers, store personnel and various store departments.

April 2004 to August 2005

Genaurdi's Bensalem, PA

Customer Service

Received and processed cash and credit payments for in-store purchases.

Education

2011 Levittown Beauty Academy Levittown, PA

Cosmetology License Cosmetology

2006 Archbishop Ryan Philadelphia, PA

High School Diploma General Education

Millersville University Millersville, PA

Psychology

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