Customer Service Sales

Patrice Odom

Email: abpqns@r.postjobfree.com

Address:

City: Greensboro

State: NC

Zip: 27406

Country: USA

Phone: 347-***-****

Skill Level: Any

Salary Range:

Primary Skills/Experience:

To obtain a position that will utilize my managerial skills in the Customer Service and Hospitality field

Educational Background:

High School Dipolma from Queens Gateway, Jamaica NY 1/2001 to 6/2000 (N/A)

Job History / Details:

Professional Summary

To obtain a position that will utilize my managerial skills in the Customer Service and Hospitality field

Experience

October 2010 to February 2012

Green Acres Mall Valley Stream Long Island, NY

Customer Service Rep

-Addressing customer concerns and directing customers to appropriate stores

-Faxing, photocopying, mailing, answering numerous calls and patching calls to the correct management office

-Opened and closed transactions on Mall Gift Cards

July 2010 to October 2010

J.C Penney Valley Stream Long Island, NY

Sales Associate

-Providing and addressing customer assistance and concerns

-Opened and closed customer transactions

-Opened new J.C Penney lines of credit for qualifying customers

-Maintained the stores fitting room

March 2008 to August 2010

Max Brenner Chocolate by the Bald Man New York, NY

Cook / Expediter Corporate Trainer

-Ensured food quality, plate presentation as well as portion sizes were up to company standards

-Cooked food to company standards and made sure food looked appetizing to eat

-Traveled with company to open new stores and trained new hires

-Maintained food safety and sanitation that complied with federal, state, and local regulations

April 2001 to March 2008

Applebee's Neighborhood Bar & Grill Queens, NY

Hostess / Expediter Corporate Trainer

-In store Neighborhood Hostess and Expediter Expert

-Greeted customers upon entrance and ushered customers to their table

-Maintained the appearance of the entrance to the restaurant

-Kept track of Host Stand inventory and ordered supplies as they were needed

-Ensures food quality, plate presentation as well as portion sizes were up to company standards

-Maintained food safety and sanitation that complied with federal, state, and local regulations

-Traveled with company to open new stores and trained new hires

August 1997 to May 2001

Baskin & Robbins Valley Stream Long Island, NY

Manager

-Supervised all team members, assigned and directing work assignments

-Addressing customer concerns and complaints and resolving problems

-Interviewed and hired suitable candidates

-Handled store revenue, deposits, payroll, and schedules

March 2004 to March 2008

New York & Company Valley Stream Long Island, NY

Sales Associate / Stockroom Attendant

-Providing and addressing customer assistance and concerns

-Opened and closed customer transactions

-Opened new New York & Company lines of credit for qualifying customers

-Maintained the stores fitting room

-Checked shipment orders as they came in and restocking inventory as well as the sales floor

Education

2000 Basiley Bay Jamaica, NY

High School Diploma

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