Customer Service High School
Resume:
Samantha T Walker
Email: ********@******************.***
Address:
City: Euharlee
State: GA
Zip: 30145
Country: USA
Phone: 770-***-****
Skill Level: Any
Salary Range:
Primary Skills/Experience:
Detail-oriented professional with strong technical skills and the ability to learn concepts quickly.
Educational Background:
High School Dipolma from ITT TECHNICAL COLLEGE, Kennesaw GA 1/2001 to 8/2007 (COMPUTER NETWORKING)
High School Dipolma from CROSS HIGH SCHOOL, Kennesaw GA 1/2001 to 11/2012
Job History / Details:
Career Focus
Detail-oriented professional with strong technical skills and the ability to learn concepts quickly.
Core Qualifications
Detail oriented
Planning/coordinating
Team leadership
Professional demeanor, Client Relations, Inbound calling
Computer Proficient, Creative Problem Solving, Credit and Collections, Customer Needs Assessment, Customer Satisfaction, Customer Service, Multi-Task Management, Product Development
Education and Training
ITT TECHNICAL COLLEGE KENNESAW, GA
Associate of Applied Science COMPUTER NETWORKING
1986 CROSS HIGH SCHOOL CROSS, S.C.
High School Diploma COLLEGE PREP
Work Experience
November 2006 to Current
Harrells Transport Euharlee
Truckdriver/Office Manager
Drove tractor trailer to deliver US MAIL Loaded and unloaded cargo Answered telephone and keep up with driver timesheets.
October 2006 to Current
Harrells Transport LLC EUHARLEE, GA
Truckdriver/Office Manager
Drove tractor trailer to deliver US MAIL Loaded and unloaded cargo Answered telephone and keep up with driver timesheets.
March 2005 to October 2006
Paperpack Truckdriver/ Warehouse Rome, GA
Drove delivery truck
Transport materials to and from customers.
Maintained telephone contact with supervisor.
Loaded and unloaded cargo.
March 2005 to October 2006
Paperpack Truckdriver/ Warehouse Rome, GA
Drove delivery truck
Transport materials to and from customers.
Maintained telephone contact with supervisor.
Loaded and unloaded cargo.
March 2004 to March 2005
Kelly Services/Sara Lee/Cingular Rome, GA
CUSTOMER SERVICE REP
Answered calls, place orders Schedule service calls, assisted customer with their products Assembly line, picker, packer, shipping, and inspecting Transferred finished products and materials for processing and packing Warehousing, using handtruck and forklift.
March 2004 to March 2005
Kelly Services/Sara Lee/Cingular Rome, GA
CUSTOMER SERVICE REP
Answered calls, place orders Schedule service calls, assisted customer with their products Assembly line, picker, packer, shipping, and inspecting Transferred finished products and materials for processing and packing Warehousing, using handtruck and forklift.
October 2000 to July 2004
Trans-States Lines Fort Smith, AR
CDL-A/ OTR Driver
Drove truck with capacity greater than 3 tons to transport materials.
Maintain a daily log book.
Maintain telephone and computer contact with dispatcher.
Received pick up and deliver instructions.
October 2000 to July 2004
Trans-States Lines Fort Smith, AR
CDL-A/ OTR Driver
Drove truck with capacity greater than 3 tons to transport materials.
Maintain a daily log book.
Maintain telephone and computer contact with dispatcher.
Received pick up and deliver instructions.
July 1993 to August 2000
Inter-Media Marketing North Charleston, SC
Customer Service Rep
Notified customer when service is completed.
Accepted payments for bills.
Resolved customer complaints and requested refunds.
July 1990 to August 2000
Inter-Media Marketing North Charleston, SC
Customer Service Rep
Notified customer when service is completed.
Accepted payments for bills.
Resolved customer complaints and requested refunds.
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