Customer Service High School

Patricia Shults

Email: abpqb3@r.postjobfree.com

Address:

City: Polk City

State: FL

Zip: 33868

Country: USA

Phone: 863-***-****

Skill Level: Any

Salary Range:

Primary Skills/Experience:

Committed and motivated individual with exceptional customer-relation and decision-making skills. Strong work ethic, professional demeanor and great initiative.

Educational Background:

High School Dipolma from Auburndale High School, Auburndale FL 1/2001 to 6/1983 (Administration)

Job History / Details:

Career Overview

Committed and motivated individual with exceptional customer-relation and decision-making skills. Strong work ethic, professional demeanor and great initiative.

Skill Highlights

Administrative support

Meets/exceeds goals

Attention to detail

Employee training and development

Filing and data archiving

Organizational Skills

Spreadsheets

Microsoft Office Suite

Organizational Skills

Customer Service

Administrative support

Meets/exceeds goals

Attention to detail

Employee training and development

Filing and data archiving

Organizational Skills

Spreadsheets

Microsoft Office Suite

Organizational Skills

Customer Service

Professional Experience

February 2011 to April 2012

Concord Management Lakeland, FL

Leasing Professional

Implemented marketing plans, Managed incoming and outgoing calls for busy leasing office. Assisted in all areas of administrative work including data entry, receptionist duties, file organization, Implemented marketing plans. Leased Vacant Units, Implement Move ins, Resident Services,

Resident Renewals and Qualified Prospective Residents

October 2008 to March 2011

JCPenney Lakeland, Fl

Catalog Supervisor

Computed sales prices, total purchases and processed payments. Described merchandise and explain operation of merchandise to customers. Maintained knowledge of current promotions, policies regarding payment and exchanges, and security practices. Operated a cash register to process cash, check and credit card transactions. Administered all point of sale opening and closing procedures. Replenished floor stock and processed shipments to ensure product availability for customers. Inventory and shipment checkins

August 2008 to November 2009

Link Staffing Lakeland, FL

Staffing Professional

Conducted interviews, drug screening, agility testing, background checks and job placement. Successfully interacted with customers and clients. Processed payroll and issued checks.

December 2002 to August 2006

JCPenney Logistics Lakeland, FL

Unit Head/Admin

Successfully managed the activities of 15 team members in multiple locations. Trained all new associated that entered into the audit/quality assurance department. Performed audits on truck merchandise. Worked with management to develop and maintained spreadsheets. Monitored the teams daily productivity. Provided detailed monthly reports and updates to senior management. Worked closely with stores to resolve any issues and scheduled extra loads.

Education

1983 Auburndale High School Auburndale, FL

High School Diploma Administration

Contact this candidate