Kyle Morales
Email: ********@****************.***
Address:
City: New Windsor
State: NY
Zip: 12553
Country: USA
Phone: 845-***-****
Skill Level: Any
Salary Range:
Primary Skills/Experience:
Results-focused management professional offering over two years of progressive leadership experience. Transforms high-potential staff into outstanding leaders who demonstrate the creativity and savvy that is critical to financial and operational success.
Educational Background:
High School Dipolma from SUNY Albany, Albany NY 1/2001 to 5/2011 (Sociology)
Job History / Details:
Executive Summary
Results-focused management professional offering over two years of progressive leadership experience. Transforms high-potential staff into outstanding leaders who demonstrate the creativity and savvy that is critical to financial and operational success.
Core Qualifications
Operations management
Staff development
Staff training
Supervision and training
Sound judgment
Computer-savvy
Calm under pressure
Complex problem solving
Professional Experience
May 2011 to Current
New York State Pool Management Company Airmont, NY
Manager
Managed team of 26 young adults. Served as mentor to team members. Defined strategy and safety plan for each given property. Consulted with property managers and HOA's in order to produce a proper work environment. Advised employees on how to handle every possible situation or circumstance. Implemented schedules for team members.
September 2011 to Current
American Audio Visual Center New York, NY
Audio Visual Technician
Maintained up-to-date knowledge of company policies regarding payments. Prevented company losses using awareness, attention to detail and integrity. Resolved customer complaints and concerns with strong verbal and negotiation skills.Displayed courtesy and strong interpersonal skills with all customer interactions.Maintained composure and patience in face of difficult customer situations. Ensured that meetings/shows/events received their desired equipment. Tediously tested all equipment to ensure proper function.
May 2009 to May 2011
New York State Pool Management Company Airmont, NY
Lifeguard
Remained up-to-date with all certifications and training. Maintained a safe environment for all patrons. Ensured proper chemical levels. Enforced rules to protect all individuals.
Education
2011 SUNY Albany Albany, NY
Bachelor of Science Sociology
Minor in Criminal Justice. 3.4 GPA. Dean's List in Junior College. Concentration in social interactions. Concentration in racial interactions and understanding.