Customer Service Manufacturing

William Barnes

Email: *********@********.***

Address: ** ********** **

City: Madison

State: AL

Zip: 35758

Country: USA

Phone: 256-***-****

Skill Level: Management

Salary Range: $90,000

Willing to Relocate

Primary Skills/Experience:

See Resume

Educational Background:

See Resume

Job History / Details:

William Barnes

65, Hartington Dr, Madison Al. 35758

Home 256-***-****

Cell 256-***-****

*********@********.***

Career Path: Extensive experience successfully managing multiple departments (production, planning, purchasing, receiving, warehousing and shipping) at manufacturing companies. Implementing lean principles and disciplines in these areas has consistently produced significant gains in cost reduction, cash flow and on-time delivery.

Skills: Operations management, manufacturing, strong APICS based ERP knowledge, production control, materials control, property management, supply chain, supplier/ customer relationships, CRM, negotiation, budgets, influence management, encouragement, accountability, leadership by example, manufacturing engineering, lean manufacturing, 6S, motivation, auditing.

Experience:

DRS Test & Energy Management, Huntsville, Alabama 12/2008 - Present

Public Company; 10,001+ employees; FNC.MI; Defense & Space industry

Production Control Manager

*Manage production control team consisting of: material planning, shipping/receiving, material control, master schedule and property.

*Leader of up to 20 direct reports, 60 total employees.

*Significant improvements implementing decision support tools i.e. automated master schedule, master production schedule, on-time delivery metric and capacity forecasting using Access to mine data from ERP system.

*Average on time delivery improved from 40% to over 95%.

*Significant improvements in material control using bar-code / RFID technologies.

*Multimillion dollar annual spend, multiple stockrooms and off site warehouses, over 10,000 low level part numbers and hundreds of top-level assemblies.

*Constant input, feedback and interaction with PMO, finance and manufacturing.

*Contributed to dozens of successful Continuous Process Improvement, 6S, & Kaizen events in various departments.

*Currently maintaining an aggressive production delivery schedule while leading the material transition to a sister company that will be taking over DRS-TEM manufacturing by year end.

Baron Services, Huntsville, Alabama 02/2003 - 12/2008

Privately Held; 51-200 employees; Computer Software/ Broadcast/ Weather Industry

Director of Operations

*Lead Production Operations team, up to 30 total employees including: production, materials, purchasing, mapping, customer support, IT and facilities.

*Responsible for the day to day operations of a complex manufacturing facility.

Experience Continued: Baron Services,

*20% average growth per year 2003 through 2008 with no additional head count in operations.

*Cleared significant production backlog first year using lean manufacturing techniques.

*Reduced average system-delivery time from 60 days to 3-7 days.

*Implemented successful materials department, significantly reducing inventory costs and improving delivery time.

*Successfully negotiated high-dollar purchases, reducing cost, lead times and risk.

Sanmina-SCI, Huntsville, Alabama 04/2001 - 2/2003

Public Company; 10,001+ employees; SANM; Electrical/Electronic Manufacturing

Process Audit & Control M3K Team Leader

*Responsible to implement, train and enforce a rigorous inventory control process, M3K (Materials 3000). This was accomplished by training, mentoring and auditing 30+ manufacturing facilities, worldwide, on a consistent basis.

*Consistent involvement with plant materials departments at several plants in several countries on several continents.

*Extensive quarterly travel throughout the globe including: US, Canada, Mexico, China, Japan, Thailand, Singapore, Malaysia, Finland, UK, Sweden, France, Spain.

*Certified to instruct Sanmina`s APICS based Materials & Manufacturing Management curriculum.

*Participated in Oracle/E-Buy development project with focus on automated supplier quotes, PO`s and MRP exceptions and execution metric.

JIT Services, Huntsville, Alabama. 07/1998 - 01/2001

Privately Held Company: Third Party Warehousing Services

Customer Service Manager

*Responsible for a team of Customer Service Reps tasked with providing just-in time material services to the Automotive and Manufacturing industries.

*Managed 65K Sq. Ft. warehouse.

*Implemented installed and administrated company LAN.

*Worked with IT department to streamline the company inventory-control system.

SCI, Huntsville, Alabama. 02/1991- 07/1998

Public Company; 10,001+ employees; SANM; Electrical/Electronic Manufacturing

Associate Engineer/Line Supervisor

*Engineering, machine programming, high-volume PCB assembly lines.

*Supervised up to 25 line workers and technicians.

*Assisted in engineering, equipment selection and installation of a completely automated assembly line that ultimately produced and tested over 1 million complex AMD slot microprocessor modules.

*TAB, chip-on board, wire bonding, assembly in microelectronics clean room.

*Developed lean manufacturing processes, procedures and work instructions.

Education:

Athens State University, Athens Al.

Bachelors of Business Administration, majoring in Management of Technology 3.8 GPA (at Athens State) 3.0 overall GPA

University of Alabama Huntsville Al.

Supervisory Development Program, successfully completed 60 hours professional development

Wentworth Institute of Technology& Lowell School @ MIT, Boston Ma.

Electronic Circuits I & II, PCB drafting, PCB Manufacturing, Microprocessor Basic Principals, Programming

University Of Kentucky Lexington Ky.

General Studies

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