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Marcia abpq5j@r.postjobfree.com: ***-365-8820Cell: 228-365-***-**** Dewey Circle Biloxi, MS 39530

Experienced Housekeeping Manager

Professional Experience

Biloxi, MS

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Housekeeping Manager

Health Care Services Group, Inc.

I am responsible for housekeeping and laundry departments of 260 bed nursing home. I manage staff of 10 housekeeper and 2 floor technicians. I maintain high standards of cleanliness and significantly reduced staff expenses by eliminating 3rd shift laundry.

I was selected out of 200+ employees to clean rooms for Five Star Generals. Due to the hard work the Generals gave me a letter of recognition personally because of my hard work. I was recruited by the Imperial Palace to work as their supervisor due to my pass recognitions. I was chosen for Supervisor of the Month twice at the Imperial Place Casino. I also made newspaper for my housekeeping achievement. I have been recognized for several achievements and have several documents of proof.

Biloxi, Ms

10/1/1997

- 10/1/2003

Housekeeping Supervisor

Imperial Palace Casino

I was responsible for all housekeeping operations in both multi-floor casinos and 1,800 hotel room hotel. I hired, trained, scheduled and supervised 200 hourly employees. I assisted in the initial start-up of housekeeping departments when the hotel/casino opened the door in December 1997. I significantly improved employee morale and reduced turnover over 2 year period. I was responsible for daily operations,quality control,and inventory. I was selected twice as Supervisor of the Month.

biloxi, Ms

3/1/1994

- 3/1/1997

Cashier/Hostess

Casino Magic

Responsible for greeting and seating customers in full service high volume 24 hour restaurant. I also processed cash and credit card transactions and performed miscellaneous duties in the restaurant.

Biloxi, MS

1/1/1989

- 2/1/1994

Room Attendant

Billeting Corporation at Keesler Air Force Base

Cleaned and maintained rooms, change daily linens, dusted furniture, vacuumed floors, and cleaned bathrooms at private cottages for Five Star Generals as well as all areas of Air Force Base. I was the only employee selected to clean cottages for the Generals.

Education

Harding High School

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