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Customer Service Sales

Location:
College Station, TX
Posted:
November 09, 2012

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Resume:

Texas A&M

Ryan C. Wilks

*** ****** ** ******* *******, Texas 77840

abppqu@r.postjobfree.com / 210-***-**** Experience

Guest Service Agent/Night Audit/Kitchen Assitant in Hospitality / Food and Beverage

03/2012 ~ Present Hilton Worldwide: Intermountain Management: Homewood Suites College Station, Texas, United States

Guest services, handle guest accounts and reservations, run nightly audit, property upkeep, brand standards compliance, special events, group sales, assisted in kitchen.2012 2nd Quarter “Be The Light” Hilton Worldwide Spirit Award recipientSeptember 2012 Employee of The MonthExperience

Assistant General Manager/Director of Marketing and Leasing in Property Management

05/2011 ~ 01/2012 Campus Choice Communities College Station, Texas, United States

Managed office staff, wrote/implemented all marketing campaigns for all properties in portfolio, monthly revenue reports, coordinated with all outside vendors, managed/processed all leases, resident retention programming Experience

Receptionist/Facility Attendant in Recreation/Parks/Sports

03/2011 ~ 09/2012 Texas A&M Department of Recreation Sports College Station, Texas, United States

Member services, facility upkeep, departmental marketing, special events, equipment management Experience

Leasing Coordinator/Director of Outreach Marketing in Property Management

05/2010 ~ 11/2010 Asset Campus Properties: The Lofts at Wolf Pen Creek College Station, Texas, United States

Property management, wrote/implemented all outreach marketing campaigns, coordinated leasing initiatives, resident retention programming. Experience

Sales Floor Leader in Retail/Merchandising

05/2006 ~ 05/2010 Family Christian Bookstore San Antonio, Texas, United States

Customer service, cashiering, sales floor management, product stocking, general housekeeping. Education

B.S. Recreation, Park & Tourism Science in Tourism & Event Management

08/2009 ~ 05/2014 Texas A&M University College Station, Texas, United States

Certifications

Certified Rowing Coach U.S. Rowing January, 2011

Text

Extracurricular Activities

Leadership Activities

-Texas A&M Crew Team (Rowing) Member (Fall 2009-Fall 2012) Assistant Coach (Spring 2011-Fall 2012)

-President of the Fightin’ Texas Aggie Class of 2013 (Fall 2009-Spring 2010)

-President of Callaway House Community Council (Fall 2009-Spring 2010)

-Class Council’s Executive & Leadership Teams (Fall 2009-Spring 2010)

-A&M MSC Renovation Student Planning Committee Member (Fall 2009-Present)

-Maroon Out Committee Member (Fall 2009)

-Elephant Walk Committee Member (Fall 2009)

-Fish Fest Committee Member Executive (Spring 2010)

-Ring Dance Committee Member (Spring 2010)

-Fish Camp 2010 Counselor (Spring 2010-Fall 2010)

-Big Event 2010 Volunteer (Spring 2010)

Service Activities

-College Station Citizen’s Fire Academy Alumni & Volunteer (January 2012-Present)

-Periscope Marketing Back to School Events (August 2010, 2011, 2012)

-FAST Freshman Leadership Organization Mentor (Fall 2010-Spring 2011)

-Big Event 2011 Group Leader (Spring 2011)Text

Strengths Statement

I have exceptionally strong interpersonal skills as well as leadership qualities, which were attained through many years of leadership positions and experiences. I am also a competent and excellent communicator. I am very polite, levelheaded, and I can conduct myself very well in business and professional situations. I have exceptional managerial skills as well as the creativity and originality to bring new and useful ideas to the table. I welcome life’s challenges and never settle for anything less than excellence; always raising the bar

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