Sales Customer Service

Julie Moseley

PO Box ****

Winter Park, CO. *****

970-***-****/531.7897 k9 -*****@*******.***

Summary of Qualifications

Years of Management, customer service and sales experience.

Years of Animal Caretaking.

Licensed to sell Health & Life Insurance in Colorado.

Excellent interpersonal skills and ability to relate to a diversity of customers.

Ability to operate general office equipment.

Consistently presents a professional image.

Strong organizational and communication skills.

Ability to work in a team environment or independently.

Skilled in educating clients on products and treatments.

Confident in retailing products.

Eager to learn new techniques and procedures.

Strong interest in continuing education.

Punctual, reliable and organized in all working environments.

Professional Experience

The Dog Club of Fort Collins Fort Collins, CO

Manager 2010 2011

Supervised employees as well as 40 to 80 dogs per day.

Watched for signs of trouble to stop a dog fight before it happened.

Answered phone to schedule daycare, grooming and training class appointments.

Responsible for employee schedules and meetings.

Made sure daily checklists were completed by myself and the staff.

Opening and Closing duties involving the cash register reports and meet and greet parents.

Checking out customers and discussing any sensitive issues; for example if their dog was

involved in an altercation of any kind.

K9 Bliss LLC Lower Keys, FL

Owner/Pet sitter 2008 2010

Met with new clients to discuss schedule of care for their pets ( fur babies ).

Scheduled medications, feeding, walking times and routines.

Always allowed a minimum 30 minute grace period in case of traffic or unexpected delays from

other clients.

Obtained signed released and credit card in case of veterinary emergency.

Meet and Greet with the kids, discussed temperaments, favorite toys and treats.

Informed client about bloat precautions that I follow.

Obtained emergency contact information theirs and a local contact.

Paw Prince L.L.C. Land O Lakes, Fl FL

Founder/Owner 2001-2006

www.pawprincepetresortandspa.com

Founded the business and marketing plans from the ground up; a boarding and grooming pet

resort ( kennel) for cats and dogs.

Started with a business loan of $50,000 from Central Bank of Lake of the Ozarks- president Jim

Mead.

In 5 years we were up to a gross of $300,000 annually.

Sold business in 2007 for $120,000. The real estate was rented not owned.

Created from love and the desire to develop a service where personal attention to guests and their

needs was the first priority, NOT a bonus or extra for the clientele.

Responsible for all aspects involving owning a company. From business structure to marketing,

advertising, estimates, website up keep, billing, payroll, all the way down to the physical labor,

setting schedules, hiring and terminating, balancing books and much more

Oversaw all employee work and made sure it met my high quality standards.

Real Estate Sales Professional Tampa, FL

Sales 1997 - 2001

Presented purchase offers to sellers for consideration and /or negotiation.

Conferred with escrow companies, lenders, home inspectors, pest control operators and

construction personnel to ensure that the terms and conditions of the purchase agreement were

met before the closing date.

Pre-Qualified potential buyers for the loan application.

Prepared documents such as representation contracts, purchase agreements, estimate of closing

costs, deeds and leases.

Coordinated property closings, oversaw signing of documents.

Acted as an intermediary in negotiations between buyer and seller, generally representing the

seller.

Promoted sales of properties through advertisements, open houses, and participation in multiple

listing services.

Generated lists of properties that were compatible with the buyers needs and financial resources.

1997 Rookie of the Year Pulte Homes Corp.

1998 Won Sales Contest Trip to Paris

2000 Sold over 18 million first time buyers town homes.

Post Properties Tampa, Fl

Leasing Consultant 1996 to 1997

Tasks also included leasing, outreached marketing and preserving positive resident relations.

Placing money and the audit resident files.

Paperwork for new leases and renewals.

Vanguard Airlines Kansas City, Mo

Flight Attendant 1995

Performed all necessary flight attendant duties, including assisting customers with special needs

or requests, meal and drink service, assisting pilots and other flight crew and performing all

relevant safety duties.

Education

1995 University of Missouri, Kansas City

Bachelor of Arts in Mass Communications

Continuing Education

2012 American Red Cross Certified in Dog & Cat First Aid & CPR Denver, CO

2012 FEMA Emergency Management Institute

Animals in Disaster: Awareness and Preparedness

2010 Colorado Health & Life Insurance License

2007 WATSU (Aquatic Shiatsu) Level 1 & 2

Minakshi in the Florida Keys

2007 Healing Touch for Animals

Komitor Healing Method, Inc Highlands Ranch, Colorado

2007 Canine Warm Water Therapy

La Paw Spa Sequim, Washington

2007 Certified Reiki Practitioner

Tampa, Florida

2007 Energies of Enlightenment, Ordained Minister

Tampa, Florida

Planned Continuing Education

2013 Rocky Mountain School of Animal Accupresure & Massage; CTMT

2013 La Paw Spa; Refresher Course,Canine Warm Water Therapy. Sequim, WA

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