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/img/clear.gif/img/clear.gif table size data /img/clear.gif/img/clear.gif/img/clear.gifJob Description 1:/img/clear.gifBusiness Development/img/clear.gifJob Description 2:/img/clear.gifSales/img/clear.gifJob Description 3:/img/clear.gifTraining/img/clear.gifWilling to Relocate:/img/clear.gif Yes /img/clear.gif/img/clear.gif/img/clear.gif/img/clear.gifAdditional Info/img/clear.gif/img/clear.gif table size data /img/clear.gif/img/clear.gif/img/clear.gifROBERT COLGAN912 Averette RoadWake Forest, North Carolina 27587 abppll@r.postjobfree.com 919-***-**** [W]919-***-**** [H]Seeking Sales, Marketing, Business Development, Account Management, or Training positionBusiness development and sales driven executive focused on sales leadership, product training, organizational effectiveness, corporate messaging, branding, and visioning. Seeking a sales training position where ability to establish training priorities, see the big picture, and engage professional teams to reach specified goals, will be fully leveraged and valued.CORE COMPETENCY AREASExecutive Level Sales / Product TrainingTraining Design / Visioning / PlanningExtensive Travel / Client CommunicationsBuilding Strategic Partnership AlliancesDirect / Indirect Customer InterfaceTraining Development / Delivery Curriculum DevelopmentProduct Suite Design / Market IntegrationVendor / Customer Relationship ManagementCommunicate Technical & Business ConceptsAnalytical and Innovative Problem SolvingProposal / Business Recommendation Writing Trainer of High-Performance Sales TeamsMarket Research & PenetrationSales Force Training & OversightPerformance CoachingExternal Partner / Team LiaisonPersuasive Presentation TechniquesPROFESSIONAL PROFILEExcellence in business development & building customer trust as a operations and business growth leaderExtensive experience building large, world class sales, training, and support teams; successfully built local, statewide, and national relationship critical to the success of AdminUSA and client businesses. Defines, develops, and manages strategic partnerships; proven ability to recruit and train top-tier talent, building diversified financial service sales teams at the regional and store levels. Executive Director of Business Development & Key Partnership LiaisonDriver of aggressive sales and national account management initiatives; consistent focus on providing the highest standards of customer relationship excellence. Strategically partners with management teams to foster executive relationships, taking multi-million dollar accounts to exceptional performance and long-term viability. Operates as a problem solver, uncovering issues and partnering with prospects to find solutions that are best suited to their needs. Business Development focus with emphasis on Recruiting, Training, and Sales production.Dynamic sales trainer, coach, and motivatorInfuses into the organization a philosophy that success starts and stops with revenue generation balanced against cost controls. Innovative, hands-on regional sales team leader. Proven ability to meet and exceed company goals and objectives, seasoned decision maker who can effectively work with all levels of people in the organization. Creates a team oriented environment focused on results and overall profitability; communicates company vision and objectives with clarity, gathers ideas from cross-functional experts to develop strategy and reach consensus, understands proper delegation leads to production. TECHNICAL PROFILEHardware and software acquisition cycles, project plan leadership with experience developing electronic and instructor-led sales training. Strong skills in adapting to new software, any MS Office applications or proprietary software. ROBERT COLGAN Page 2 of 3 PROFESSIONAL EXPERIENCER&M MARKETING, INC.President/Owner (2003 Present) Sales and Marketing Consultation, Business Development, Account Management, Training, and Leadership Industries supported: Direct Consumer Sales, Telecommunications, Green Energy Solutions, Energy Conservation, Insurance Benefits (group and individual), Heating Ventilation & Air Conditioning (HVAC) Worked with business owners and executive management on marketing models, business plans, and sales processes Implemented improvements with functional teams for sales, business development, and account management Developed and delivered training on process improvements, sales training, account management, and leadership Organized and led team participation in marketing events, trade shows, and expos Created key relationships and networking opportunities with business leaders and community leadersADMIN USA INC., Raleigh, NCNational Director of Sales & Marketing (2008 2010) Increased revenue by 50% by developing and implementing sales training/process. Created Marketing Strategies to address (internet, email, telephone marketing) which increased prospect pool over 300%. Supported and collaborated with the CEO, President and senior management to develop & deliver training strategies on existing clients and target markets to drive up annual revenue. Collaborate with C-Level leadership on sales and internal operations training and development. Collaborate closely with human resources leadership and recruiting teams to identify, select, and hire top-tier talent in order to keep the sales force continuously populated at optimum levels. Champion business visioning, direct all facets of sales and marketing operations including sales management, marketing materials and corporate training to reach diverse customer base. Broker key relationships with retailers, customers, and manufacturers to ensure the highest standards of product quality and service. Develop and administer expert level skill set in national account management, communication and negotiations. Acquires key accounts through persistence, empowering others to assist, calling on decision makers (CEOs, Presidents, VPs) and trade shows. Maintain ongoing communication and the creation of high quality product information and sales tools supporting the educational sales force and the adoption process; customer-facing presentations; product advertising/promotion; planning, developing, and implementing multiple channel programs. Build sales solutions and plans to reach gross objectives in all sales departments; ensure that departments and profit centers contribute to the overall profitability of the dealership on a daily, weekly, monthly and annual basis. Set standards of leadership and performance, serving as an example to management teams, accomplishing personal and business objectives, carrying out all duties through effective planning, organization, coordination and measurement of activities. Capitalize on networking opportunities, building bridges between manufacturers, operators, and customers. Provide exceptional customer service for existing clients including expeditiously processing orders and invoices, arranging special shipping, addressing customer returns and quality assurance concerns. Complete electroplating production work, processing orders to customer specifications and strict quality controls. NEWBRIDGE BANKAssistant Vice President / Mortgage Officer (2007-2008) Targeted $2M in Application Volume Monthly. Increased monthly production by 300%; developed improved sales training processes. Utilized in-depth knowledge of in-house appraisals and loan application programs to build sales and referrals from cold call service calls to potential and existing customers. Responsible for comprehensive knowledge of regulatory guidelines, corporate policies and procedures and legal information on products and services. Solved account problems immediately; took action to ensure outstanding customer service practices meet high company and personal standards. Responsible for business development and effective operation of mortgage, consumer lending and the development of customer trust with NewBridges overall banking services.ROBERT COLGAN Page 3 of 3 PROFESSIONAL EXPERIENCEBANCO POPULAR NORTH AMERICARegional Manager / Account Executive (2005-2007) Maintained a monthly of 25%-35% of business Division Volume. Created Market spiking to $12M in volume in 6 months 65 units. Responsible for business development; recruiting and training; new product introduction for entire Eastern Region of North Carolina. Increased market share in 11 states, directly presented and trained clients at all management levels in 8 state primary market Collaborated and utilized team synergy, sales training, and cohesiveness of sales people to double the volume and unit production.AMERICAN HOME MORTGAGESenior Loan Officer / Mortgage Planner (2004-2005) Targeted $2M in Application volume monthly. Developed an emerging market business with focus on Hispanic Market Target $1M in monthly volume. Prospected, presented and sold American Home Mortgage loan services to key customers. Consistently maintain market and industry knowledge to stay on the competitive edge and provide the finest mortgage and financial products available. Instilled a sense of confidence and strategy to identify opportunities and provide a product that meets specific client needs. Trained from a consultative philosophy, providing constructive feedback, criticism and guidance. Responsible for business development and effective operation of mortgage, consumer lending and the development of customer trust with American Home Mortgages overall financial services. Closely follow financial markets and economic trends to advise customers in financing. Analyzed and managed credit profiles and guided clients through credit restoration process. Various Other Employments: FAMILY FIRST MORTGAGE CORPORATION Mortgage Planner/Operations/Training Manager (1999-2004)MIDWEST COMMUNICATIONS/MAIN-SALE INC. Account Executive (2003-2005)ALCATEL USA Senior Program/Project Manager, IOC Sales Team (1999-2003)Senior Manager, National Customer Training (1997-1999)Senior Course Developer/Instructor (1994-1997)NORTEL, INC. Technical Course Developer/Instructor (1987-1993) Marketing Product Specialist (1985-1987) EDUCATION MEMBERSHIPS / ASSOCIATIONS / LICENSUREWESTERN CAROLINA UNIVERSITY, Cullowhee, NCBachelor of Science in Business Administration (1985)Major: Computer Information Systems Mortar Board Honor Society Honors Graduate Wall Street Journal Award Board of Directors Support US Armed Forces (non-profit) Licensed North Carolina Life Insurance Licensed North Carolina Health & Accident Insurance Licensed North Carolina Mortgage Loan Officer Member of: NAMB, NCAMB Celebration Family Church Leadership Professional References Available Upon Request ROBERT COLGAN912 Averette RoadWake Forest, North Carolina 27587 abppll@r.postjobfree.com 919-***-**** [W]919-***-**** [H]Attn: Hiring Committee: Please accept my credentials for the Inside Sales Account Representative Retail (11001447) opportunity within SAS Institute. If you are seeking the very highest level of Training and Development to build a company mission statement, serve as a vision leader, and grow national accounts with the support of world class sales and product training, I would like to submit my credential for your review. I can offer you the strong senior level project management and problem-solving skills developed in sales and product training leadership roles. In these positions, I gained expertise in running business, sourcing opportunities, building sales accounts, and can be a key resource ensuring that customers have access to key product lines and outstanding customer service This experience has allowed me to develop extensive skills in a variety of areas. Developing and managing curriculums from inception to delivery that enhance the sales process along with best in class product presentations are key strengths. Some of my management skills include: team leadership, team visioning, technical presentations, team motivation and project direction, national sales team leadership, and coordination of multi-million dollar budgets. All of my achievements focus on building and keeping the organization working efficiently and providing keen direction to internal entities and cutting edge products.I obtained a Bachelor of Science in Business Administration (1985) from Western Carolina University. My management and sales performance has been recognize and awarded on numerous occasions. I would like to meet with you to discuss my qualifications, strength based management style, value-based team leadership philosophy, and how I could be of benefit to your organization's growth strategies. Among accounts, internal employees and the customers I have served over the years, I am known as a leader, competitor and an innovative thinker who will deliver individual and team achievements. These achievements include leading sales initiatives, and building long-term client buy-in relationships. I have always focused on building a reputation of quality, dedication, smart business, and the highest standards of open team communications and customer relationship management. Now I want to take that same desire to win to your company. Thank you for your consideration. I look forward to speaking to you soon.Sincerely,Robert ColganEnclosure ROBERT COLGAN912 Averette RoadWake Forest, North Carolina 27587 abppll@r.postjobfree.com 919-***-**** [W]919-***-**** [H]REFERENCESRick SinaNational Accounts Manager SAS919-***-**** abppll@r.postjobfree.com John OConnerPresident Career Pro Inc.(919) abppll@r.postjobfree.com Thompson Jr.President & CEO at I-Cubed(919) abppll@r.postjobfree.com Neal ClarkCEO Connection Force, LLC/Founder & President Support U.S. Armed Forces (919) abppll@r.postjobfree.com MimsPresident Mims Agency919-***-**** abppll@r.postjobfree.com Robin YatesDirector, Emerging Technologies at I-Cubed(919) abppll@r.postjobfree.com ColagerakisPresident BTH Marketing(919) abppll@r.postjobfree.com Lynton TurkingtonSenior Pastor Celebration Family Church(919) abppll@r.postjobfree.com/img/clear.gif/img/clear.gif/img/clear.gif/img/clear.gif/img/clear.gif/img/clear.gif Begin Employment911 Affiliate Code http://www.employment911.com/resumes/resume-writing.aspB=436&A=9644http://www.employment911.com/affiliatewiz/affiliatewiz.aspBannerID=436&AffiliateID=9644&Task=Get End Employment911 Affiliate Code http://www.employment911.comEmployment http://www.employment911.com/asp/resume-writing_dir.aspResume Writing http://www.employment911.com/resumes/federal-resume-writing-2.aspFederal Resume http://www.employment911.com/asp/login.aspMembers http://www.employment911.com/asp/jobseekerintro.aspJob Seekers http://www.employment911.com/jobseeker/addresume1.aspxPost A Resume http://www.employment911.com/asp/blogs.aspResume & Employment blogs http://www.employment911.com/resumes/resume-writing.aspProfessional Resume http://www.employment911.com/asp/affiliates.aspAffiliate Program http://www.employment911.com/cs/blogs/affiliate-program-marketing/default.aspxAffiliate Program Blog http://www.employment911.com/asp/employerintro.aspEmployers http://www.employment911.com/asp/promo.aspPost A Job http://www.employment911.com/employer/resumesearch.aspxResume Search http://www.employment911.com/employer/resume-descriptions.aspxResumes http://www.employment911.com/asp/about.aspAbout Employment 911 http://www.employment911.com/contact.aspxContact Us http://www.employment911.com/jobs/job-descriptions.aspxJobs http://www.employment911.com/jobs/state-job-search.aspxState Job Linkshttp://www.employment911.com/cs/blogs/work-at-home/default.aspxWork From Home Job Info http://www.employment911.com/resumes/professional-resume-writing-services.aspxProfessional Resume Writing Services http://www.employment911.com/sitemap.aspxSite Map c Employment911.com, 1998 - 2010. 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