dancing
Resume:
Valerie's InformationLocation: Las Vegas, NVExperience: 9-12 yearsWilling to Relocate: NoWilling to Travel: No TravelCareer Level: IntermediateWork Status: U.S. CitizenMember Since: 2010-07-23 Helpful Links
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LAS VEGAS, PHONE
E-MAIL abppkr@r.postjobfree.com
Objective The opportunity to join an organization that will allow me to utilize and further develop my experience in Customer Service and Management as well as doing work for a business that can benefit from my abilities to provide superior customer service.
Education 1993-1997 Bonita Vista High School
Fulfilled all high school graduation requirements
Interests and activities Cooking, reading, dancing and romantic languages.
Languages Fluent in Spanish.
Work experience
Nov 2007-May 2010 Public Interest Comm. Salt Lake City, UT
Inbound Customer Service Rep
Providing excellent customer service to donors of various well known non-profit organizations via telephone, email and real time internet chat. Participate in briefings from the field with clients. Assisted management in training of new agents and was given various supervisory duties.
Nov 2006- Sept 2007 Regina Strayer NV
Personal Assistant
Assisted Ms. Strayer in many facets of her personal and professional life. This included: the efficient running of her household, coordinating the extra curricular activities of her children, filing, faxing, and maintaining her correspondence. I was required to be on call and available to assist her in various other capacities as needed. This position required flexibility and the ability to work unsupervised in a sometimes fluid environment.
Feb 2005-Feb 2007 South Wind Financial NV
Loan Originator
Originating, selling and closing mortgage loans. Client and lead generation along with superior customer service. Developing relationships with bank representatives, title companies, appraisers and various realtors that resulted in referrals and return business. This position required efficiency, attention to detail along with the ability to multi task and work with deadlines. My strong command of the Spanish language was invaluable in reaching the Latino community.
Jun 2005-Nov 2006 Mortgage Loan Specialists NV
Office Manager
Managed an small mortgage brokerage with independent loan officers. Responsibilities included assuring loan compliance with state and federal lending practices, making sure agents were properly licensed through the Nevada Mortgage Lending Division. Developing radio advertisements and alternate media marketing which met the legal requirements of the Nevada Mortgage Lending Division.
References Alex Pulliam
Salt Lake City, UT
Jameela Coonce
Salt Lake City, UT
Shalako Castro
NV
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