Sales Assistant
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Title:Information Architect/User Interface Designer /Project Mgr
abppdy@r.postjobfree.com
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NAME: Pamela Fiscella
ADDRESS: **** ****** ****** ****
CITY: Charlotte
STATE/PROVINCE: NC
ZIP/POSTAL CODE: 28216
COUNTRY: USA
EMAIL: abppdy@r.postjobfree.com
PHONE:
CANDIDATE ID: 205227
CITIZENSHIP: US
Citizen
EDUCATION: High School
EXPERIENCE: 25
WILL RELOCATE: Open
RELOCATION INFO:
JOB WANTED: Any
RATE NEEDED:
HOMEPAGE:
COMMENTS:
HOTSKILLS: Maintain knowledge of plans offered, corporate policies and procedures
ESUME
Pamela S. Fiscella
4100 Nicole Eileen Lane
Charlotte, NC 28216
PHYSICIANS HEALTH SERVICES, SHELTON, CT
Senior Account Service Representative/Consultant
Sales
April 2001
July 2001
Report to the Assistant Vice President of Consultant Sales
Supervise and coordinate overall functions of the sales process
Supervision of the Account Service Representatives
Provide support for the Consultant Sales Executives
Review RFPs and facilitate to Underwriting and RFP Unit
Oversee the processing of new business applications and underwriting
forms
Maintain knowledge of plans offered, corporate policies and procedures
Assist Assistant Vice President with reporting and special projects
Represent Consultant Sales department at designated meetings
Conduct and assist in open enrollment meetings
Senior Sales Assistant
June 1999
April 2001
Report to the Assistant Vice President of Sales
Obtained Life & Health License in January 1999.
Maintain knowledge of all plans offered.
Interact with Underwriting, Brokers and Account Executives.
Provide Management Team with monthly and annual sales reports.
Created and Maintain quote tracking system.
Provide complete backup to Account Executives.
November 2000 received Sales & Service Excellence Award
Sales Assistant
June 1998
June 1999
Report to the Assistant Vice President of Sales
Knowledge of plan designs and riders available.
Evaluate incoming quotes.
Generate quotes and proposals.
Determine client needs with brokers & agents.
Coordinate and track all proposals.
Maintain current broker listing.
Provide input to underwriters to establish goals.
Maintain product information and updates.
Assist in Enrollment meetings
Proficient in Microsoft Word for Windows, Office 2000, Excel, Powerpoint,
Microsoft Access, Works, Lotus, Micrographics Charisma, Microsoft Publisher,
GEO Access, and the Internet
Pamela S. Fiscella
Page 2
NYLCARE HEALTH PLANS, SHELTON, CT
Field Sales Assistant
October 1996
- June 1998
Report to the Director of Sales/Marketing
Knowledge of plan designs HMO/PPO/POS products offered.
Generated quotes and proposals. Some manual calculations.
Evaluated all incoming quotes
Determined client needs with brokers & agents.
Maintained ongoing tracking system of proposals.
Interacted with provider relations department for recruitment of
physicians.
Maintained product information and updates.
Assisted in Enrollment meetings and Exposition booths.
Executive Secretary
October 1995
-1996
Report to Regional Vice President
Provided all secretarial functions to office.
Responsibilities included maintenance of physician applications and
contracts.
Prepared physician files for credentialing, including applicable
licenses, insurance forms, W-9s etc.
Performed all functions of MIS at the CT site, interacted with home
office for updates, maintenance and problem solving.
ITT HARTFORD INTERNATIONAL LIFE REASSURANCE CORPORATION, WESTPORT, CT
Executive Secretary
to Vice President Sales and Vice PresidentUnderwriting
1990 - 1995
Provided all secretarial functions including travel plans and meeting
arrangements.
Prepared presentations for prospective clients.
Maintained underwriting files; including new business, control of
incoming information, file maintenance and client response.
Reported Medical Information Bureau identification requests.
Prepared weekly and monthly reports for executive staff.
Interacted with Administrative and Data Processing departments in
identifying and solving problems.
Responsible for employee benefits program, including medical, dental
and flexible benefits plans.
NORTHEAST DATA PROCESSING, DERBY, CT
Data Entry Operator
(Part-time)
1988
- 1990
Was responsible for data entry.
PARK ESTATES, STAMFORD, CT
Secretary
(Part-time)
1984
- 1988
Was responsible for all secretarial duties for construction firm.
Pamela S. Fiscella
Page 3
GENERAL ELECTRIC CAPITAL CORPORATION, STAMFORD, CT
IBM Configuration Specialist
1980
- 1985
Enabled terminal connection for user product accessibility.
Updated computer terminals located off-site via diskette. Maintained
inventory of off-site terminals.
Identify and remedy user problems that occurred.
DICTAPHONE CORPORATION, BRIDGEPORT, CT
Computer Operator
1977
- 1980
Computer Operator, Tape Librarian, Job Scheduler and Data Entry.
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