Customer Service Quality Assurance
Resume:
Sample Resume *
Sample Resume *
Sue C. Senior SUE C. SENIOR
abppai@r.postjobfree.com
**** **** ***** ****** **********, SC 29615 864-***-**** abppai@r.postjobfree.com
Box 23200 Furman University 2315 Magnolia Way
Greenville, SC 29613 Columbia, SC 29201
864-***-**** 803-***-**** Full time accounting student with related experience seeking a part time position in the capacity of
JUNIOR ACCOUNTANT
OBJECTIVE An Account Representative position in Marketing and Public Relations
Currently enrolled in a four year accounting program excel academically while working part time.
Analytical problem solver with a strong figure aptitude and ability to quickly grasp complex concepts.
EDUCATION Furman University, Greenville, SC May 20xx
Disciplined with a strong character developed from extensive athletics and community involveme nt.
Bachelor of Arts in Business Administration
Personable with innate relationship building qualities communicate effectively in English and Spanish.
Major GPA 3.4/4.0 Overall GPA 3.2/4.0
Related Coursework International Business, Marketing Research, Digital EDUCATION
Communication, Public Speaking, Graphic Art Bachelor of Science, Accounting, May 20xx
Furman University, Greenville, SC
HONORS/ 20xx 20xx Honors Phi Eta Sigma, Freshman Honor Society Current GPA 3.9
ACTIVITIES Class Agent 20xx Coursework Auditing, Federal Income Taxation, Principles of Financial Accounting, Cost
Delta Tau Chi Fraternity 20xx Accounting Business Finance, Business Law, International Business
Vice President
Furman Admissions Ambassador 20xx 20xx WORK EXPERIENCE
Paladin Newspaper Reporter 20xx 20xx Su p e r ma r k e t C i t y, R i v e r h e a d, N Y N o v e mb e r 20 x x p r ese n t
Accounting Clerk, Internal Audit Department
EXPERIENCE SunTrust Bank, Atlanta, GA Summer 20xx Perform general accounting functions focused on high risk audits of daily inventory for 47
Intern stores, weekly disbursements of short term payable accounts, and mandatory reporting activities
Conducted market research by compiling economic and demographic data within for management review.
the target market areas for the bank Research, identify, and investigate over/under charges through review and analysis of
Developed profile descriptions of major competitors through internet research, aging reports for all store sites and verify, reconcile, and approve payment for entry into network
accounting system.
Assessed the quality of service offered at bank branch offices by implementing a Assisted personnel during tax season to trace high risk fraudulent employee activities for all store
customer phone survey, compiling the data and preparing a report of findings and locations.
recommendations
Produce Clerk, Produce Department
Furman University, Greenville, SC Fall 20xx Spring 20xx Assisted in broad areas of customer service, sales, marketing, staff training, quality assurance,
Furman University Student Activities Board inventory control, delivery verification, stocking, vendor relations, catering services, and
Publicity Chair product merchandising.
Designed brochures, flyers, mailers, signs and web site to promote events Selected and trained four part time clerks at another store location on daily produce
Prepared text for each promotion including announcements, articles for the stud ent department procedures.
newspaper and press releases
Worked with committee members, university staff, and vendors to create, produce D i sco u n t Su i ts C o r po r a t i o n, R i v e r h e a d, N Y D e c e m b e r 20 x x - N o v e m b e r 20 x x
and distribute the publicity materials Sa l es R e p r ese n t a t i v e
Assisted in storewide functions, including sales counter and cashiering activities, part time
Dillards, Greenville, SC Summer 20xx employee training, inventory control, stocking, merchandise display, purchasing, loss
Sales Associate
prevention, and problem resolution.
Created special promotion and merchandise displays to feature new products
Assisted customers with purchases and cash reconciliation COMMUNITY INVOLVEMENT AFFILIATIONS
Active Member, Accounting Society, Furman University
Camp Seafarer, Arapahoe, NC Summer 20xx Furman Admissions Ambassador
Evening Program Director Student Director Heller Service Corps
Planned and implemented activities including games, crafts, sporting events, and
COMPUTER SKILLS
music for 150 campers
Window 2000/OSC Microsoft Work, Excel, and Access Electronic Tax
Supervised three staff members by providing training, setting schedules and
Research Internet Research Install, configure, and troubleshoot various
making daily assignments
hardware and software components
Coordinated an awards banquet for the entire camp (600 women)
REFERENCES Available upon request
Writing an Effective Resume
Targeting Your Resume to a Specific Job or Career Field
Before summarizing an education and/or work experience on a resume, it is important to
identify the knowledge, skills, and abilities developed in that experience that relate to your
specific jobs and careers Attempt to stress the points answered from the questions below.
Remember:
Focus on job duties AND achievements when explaining past jobs and experiences.
Relate your experience to the skills needed in the position for which you are applying.
If possible, use the same type of vocabulary used in the job description
Consider how your past work experience relates to each of the job responsibilities
needed in the position for which you are applying Select and highlight those aspects
of the experience most directly related to these duties
Consider the following questions:
What skills have you developed as a result of the experience?
What do you know now that might be useful in the future?
Did you supervise any people?
Did you make any decisions or recommendations?
What were your job responsibilities How did they develop or change over the course
of the experience?
Did your experience involve working with other co workers or on a team?
Did you gather or analyze information?
Can you quantify the results of your work?
Did you utilize or develop any technical skills?
Did you produce any written materials?
Did you help others in any way?
How well were you able to meet deadlines and handle pressure?
Did you assume any leadership roles?
Were you involved in any planning responsibilities?
How much time did you work each week?
The Office of Career Services Furman University 3300 Poinsett Highway Greenville, SC 29613
Contact this candidate