Customer Service Manager

Dawn Tschida

Email: ********@****************.***

Address:

City: Freeport

State: MN

Zip: 56331

Country: USA

Phone: 320-***-****

Skill Level: Any

Salary Range:

Primary Skills/Experience:

Flexible Business Manager who adapts seamlessly to constantly evolving accounting processes and technologies.

Educational Background:

High School Dipolma from Rasmussen College/St. Cloud Business College, Metro ZZ 1/2001 to 4/1988 (Accounting)

Job History / Details:

Summary

Flexible Business Manager who adapts seamlessly to constantly evolving accounting processes and technologies.

Highlights

Cash-flow report generation

Accounting systems assessment

Public and private accounting

Income statement certified audits

General and tax accounting

Analytical reasoning

Account reconciliations

Excellent management skills

Excellent negotiating skills

Competent and detailed in application of all accounting skills

Accomplishments

Accounting Skills

Operated computers programmed with accounting software to record, store, and analyze information.

Auditing

Extensive experience with Financial Statements audits, reviews, compilations and audits for Governmental organizations (A-133).

General Ledger Accounts

Maintained accurate accounts including cash, inventory, prepaid, fixed assets, accounts payable, accrued expenses and line of credit transactions.

Experience

February 2012 to Current

Albany Area Schools Albany, MN

Payroll Coordinator

Performs and guides all the payroll functions for the school district. Analyze, complete, and submit all Federal, and State Tax deposits.

Complete and submit all Federal, State, Sales Tax, and Unemployment hours worked quarterly.

Analyze, create, complete and submit all TRA and PERA benefit reports to the appropriate agencies.

oversee all insurance benefits

Worked with management to document and offset unusual expense variances in their respective areas.

Assisted in the creation of vendor contracts for outside vendors..

Maintained confidential information, such as pay rates, bonus targets and pay grades.

Prepared monthly and annual expense forecasts, including any necessary recommended action required to manage costs to achieve budget.

Reviewed accountantÆs book entries to ensure accuracy of the G/L.

February 2006 to February 2012

Albany Area Schools Albany, MN

Accounts Payable-Purchasing Coordinator

Manage all of the Accounts Payable for the district.

Create and maintain all purchase orders, including ordering and receiving

Create vouchers from the purchase order for payment.

Create budget reports for all department for the district.

Enter and maintain all fixed assets, and the associated fixed asset reporting.

Analyze, create and report all 1099 and 1096 transmittals.

Create daily journal entries as needed

Research and create reports for auditors.

February 2003 to February 2006

Hardrives, Inc. St Cloud, MN

Contract Administrator-Accounts Payable-Accounts Receivable

Ordered all plans for job bidding, including bid bonds, and insurance policies

Set up, reviewed, and maintained all job contract folders

Reviewed accuracy and legitimacy in all sub contractors, including creating and maintaining contracts sent out to sub contractors.

Set up receivables for all contract work.

Maintained all Personnel files.

Setup all preemployment drug testing and physicals

Create, enter all certified payrolls to cost out per job.

August 2000 to January 2003

Stearns Bank, N.A. Albany, MN

Accounting Clerk-Customer Service

Evaluated accounting requirements during discovery meetings with potential clients.

Review and maintain all customer client contracts.

Calculate all payoff and/or trade ups on all contracts applicable to leasing.

Maintain all Automatic Debit Procedures.

Apply daily check payments received via mail.

Miscellaneous problem solving required

Perform month end reconciliation of accounts

December 1999 to August 2000

Schmidt Laboratories St Cloud, MN

Customer Service Lead

Handled all client / customer functions between Schmidt Laboratories and 3 party accounts.

Manage scheduling of employees hours, and added time cards

Execute performance reviews.

Order taking from Optometrists offices.

Maintained miscellaneous problem solving and bookkeeping functions.

November 1994 to July 1999

Budde Trucking, Inc. Avon, MN

Office Manager

Coordinated and supervised all accounting functions, including account payable, accounts receivable, all general ledger functions.

Review, add, and calculate all payroll.

Review, complete, and submit all payroll taxes including quarterly.

Administer performance reviews.

Coordinate all purchasing for the company.

Preparation of tax documents.

Complete monthly reconciliation of all accounts and bank statement.

Managed 401k.

Education

1988 Rasmussen College/St. Cloud Business College St Cloud, MN

Associate of Science Accounting

3.8 GPA

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