Sales Customer Service
Resume:
Joseph Freas
Email: ********@***********.***
Address:
City: Shingle Springs
State: CA
Zip: 95682
Country: USA
Phone: 530-***-****
Skill Level: Any
Salary Range:
Primary Skills/Experience:
30 years retail sales experience from grocery to large box retailer. In the retail field I have merchandised large regional events to include the organizing,purchasing and set up of the locations to increase incremental business. I also have managed sales departments running all aspects of day to day business from customer service to all aspects of managing the team. I spent several years as a store merchandiser setting all of the fixtures in new big box stores including all of the steel fixtures and displays needed for a store to open, also working within that chain in the receiving and shipping of products and fixtures. In the industry I learning how to control inventory by turning products to avoid spoilage and protecting margins. Also managing schedules and labor based on sales percentages and was very successful driving market sales trends and seasonal holiday comp.sales. I have spent many years driving average ticket sales for many companies understanding customers needs, company direction and market trends to always drive success.In recent years I have also become a A installer of a ICF construction managing a team in the building of a large scale home.
Educational Background:
High School Dipolma from Woodland High School, Woodland Hills CA 1/2001 to 6/1984 (general)
Job History / Details:
Summary
30 years retail sales experience from grocery to large box retailer. In the retail field I have merchandised large regional events to include the organizing,purchasing and set up of the locations to increase incremental business. I also have managed sales departments running all aspects of day to day business from customer service to all aspects of managing the team. I spent several years as a store merchandiser setting all of the fixtures in new big box stores including all of the steel fixtures and displays needed for a store to open, also working within that chain in the receiving and shipping of products and fixtures. In the industry I learning how to control inventory by turning products to avoid spoilage and protecting margins. Also managing schedules and labor based on sales percentages and was very successful driving market sales trends and seasonal holiday comp.sales. I have spent many years driving average ticket sales for many companies understanding customers needs, company direction and market trends to always drive success.In recent years I have also become a A installer of a ICF construction managing a team in the building of a large scale home.
Experience
January 2002 to Current
The Scotts Company Marysville, OHIO
Merchandiser
The Scotts Company, as a Merchandiser I communicate and drive sales within the stores, placing orders based on seasonality to assure stores are instock and ready for business, Negotiating additional sales space to create "World Class" off shelf displays.All the while passionately training and communicating to the stores the items needed to drive there average ticket and why, also giving them all of the tools they need to help there customers with all of there needs. Other duties including organizing and managing new store sets and seasonal refreshes's, managing the labor, merchandising, POP placement to project completion and company standards .I have also managed inventory balancing between the stores to drives sales and processing rtvs when applicable.
June 2003 to August 2008
Albertsons Grocery Gig harbor, WA
Backup Produce Supervisor
After working as a produce clerk for 6 months I was asked to be the backup supervisor for the produce department. At that position I ordered product, scheduled delivery's, managed labor to include writing schedules, Drove comp.sales to become 2nd in the company in overall sales in a produce department.I also was responsible for inventory shrink, margin control to maintain profitability.
Education
1984 Woodland High School Woodland, Ca
GED general
Candidate Resume - ROMAN G RIOS
Contact Information -
Email: ********@******.***
Address:
City: Norwalk
State: CA
Zip: 90650
Country: USA
Phone: 510-***-****
Skill Level: Any
Salary Range:
Primary Skills/Experience:
Produce Market Buyer with management experience and exceptional people skills. Versed in logistics and inventory control. Results-oriented, strategic sales professional with 6 years in the sales industry.Produce Trader with more than 4 years of experience planning, developing and implementing strategic logistical planning for delivering quality fresh produce to 23 Times Supermarkets Stores on three islands in Hawaii.Creative professional with extensive project experience from concept to development.
Educational Background:
High School Dipolma from American Intercontinental University, San Francisco CA 1/2001 to 6/2008 (Business Management)
High School Dipolma from Archbishop Riordan High School, San Francisco CA 1/2001 to 11/2012
High School Dipolma from Summer University of Salamanca, San Francisco CA 1/2001 to 11/2012
Job History / Details:
Professional Summary
Produce Market Buyer with management experience and exceptional people skills. Versed in logistics and inventory control. Results-oriented, strategic sales professional with 6 years in the sales industry.Produce Trader with more than 4 years of experience planning, developing and implementing strategic logistical planning for delivering quality fresh produce to 23 Times Supermarkets Stores on three islands in Hawaii.Creative professional with extensive project experience from concept to development.
Core Qualifications
Results-oriented
Operations management
Client-focused
Excel in Customer Needs Assessment
Quick learner
Computer proficient
Microsoft Office
File/records maintenance
Reports generation and analysis
Financial records and processing
Contract negotiation/review/drafting
Training and development
Creative Problem Solving
Account Management
Credits And Collections
Client Relations
Multi Task Management
Experience
June 2012 to Current
Cerritos College Cerritos, Ca
Student
Studying Office Computer Skills Refresher Courses
December 2011 to May 2012
Paramount Export Company Vernon, Ca
Market Buyer /Quality Control
Planned and executed daily truck deliveries and pick ups.
Monitored multiple databases to keep track of all company inventory.
Provided on site training to new driver for market pick ups.
Prepared market buying spreadsheet for daily deliveries to Vernon Warehouse
Collected prices from market vendors and compared quality and price to offer best value to our customers
Monitored last minute pick ups and deliveries ensuring all items ordered were correct product of good quality to ship.
Managed logistical pickups of air freight containers from our dock ensuring they arrived to freight forwarder in time to make outbound flight.
Ensured all paperwork matched from order sheet to invoices keeping track of costs and profits per shipment
Monitored quality control of produce that was being ordered by our customer ensuring the best product available was being shipped.
November 2007 to December 2011
Paramount Export Company Oakland, Ca
Produce Trader
Conducted weekly analysis to address market prices for AD items quoted to Times Supermarket, Otani Wholesale Produce, and Star Market which led to increase volume sales for Paramount Export.
Increased sales of Local papaya sales to Times Supermarket by 100 percentage over two-year period.
Monitored multiple databases to keep track of all company inventory.
Effectively controlled the inventory stock and provided daily phone calls to all customers ensuring our customers never ran low on available items with last minute add on to their deliveries.
Organized and coded all invoices related to departamental purchases ensuring on time payments to our vendors.
Maintained constant contact with HPX Dispatcher ensuring accurate and on time delivery of daily shipments
Planned and assisted in company system change from Pops to Smart Fresh ensuring individual departmental needs were filled in a timely manner not to slow down company productivity.
Reviewed and provided comments on the adequacy of store orders and took necessary steps to cure any deficiencies.
Provided training to company wide employees on Smart Fresh system.
Coordinated with truck drivers and loading docks for timely accurate weekly pick ups and deliveries.
Assisted with imports into Hawaii from New Zealand and China and arranged Federal Inspections in Hawaii ensuring all documents and products were accurate with import paperwork.
June 2006 to September 2007
Brenntag Chemical Richmond, Ca
Inside Sales and Account Service Representative
Responsible for several national accounts including Dober, and Power Chem
Responsive to customer needs with standing orders
Quoted customer pricing after reviewing cost and profit margins
Assist outside sales reps with pricing and availability
Input orders in BUS system and ensure proper delivery and invoicing completed.
February 2002 to June 2006
America West Airlines Oakland, Ca
Load Master Lead Agent
Responsible for weight and balance of assigned aircraft
Ensure safety is never compromised and flights keep to assigned schedule
Multi-task job duties of operations agent and ramp lead
Ensure paper work is done efficiently and accurate
Ensure team is able to accomplish assigned goals in safe environment and ensure on time departure of flights
Responsible for customer satisfaction while traveling on America West
Ensure customer safety while traveling America West.
June 1998 to December 2000
United Sates Air Force
Security Forces Member
Experienced in the position of Security Forces Patrol Man.
Experienced in the position of Squadron Armor.
Scored overall 90 percentage on all Security Forces Examinations.
Ergo monitor as well as Physical Trainer for Delta Flt.
Education
2008 American Intercontinental University,
BA Business Management
3.8 GPA
1998 Archbishop Riordan High School San Francisco, Ca.
High School Diploma High School Diploma
3.6GPA
1996 Summer University of Salamanca,
Personal Achievments
NATO Medal
Air Force Outstanding Unit Award
Overseas Long Tour Ribbon
Two Air Force Achievement Medals for outstanding service in time of conflict
Air Force Training Ribbon
Awarded America West Airlines Pride Cup award twice once in SFO and again in Oakland
America West "CAN" Award Recipient for above and beyond Customer Service and Excellent Company Representation
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