Post Job Free

Resume

Sign in

Customer Service Manager

Location:
Rome, NY
Posted:
November 14, 2012

Contact this candidate

Resume:

Jamie Russell

Email: abpp51@r.postjobfree.com

Address:

City: Rome

State: NY

Zip: 13440

Country: USA

Phone: 315-***-****

Skill Level: Any

Salary Range:

Primary Skills/Experience:

To obtain a position in retail where I can maximize my leadership potential and and create a more efficient, positive work environment.

Educational Background:

High School Dipolma from Holland Patent Central School, Holland Patent NY 1/2001 to 6/1998 (General)

Job History / Details:

Objective

To obtain a position in retail where I can maximize my leadership potential and and create a more efficient, positive work environment.

Experience

August 2005 to May 2012

Bank of New York Mellon Oriskany, NY

Sr. International Trade Specialists

Coordinate commercial import/export trades while adhering to domestic and international trade regulations.

Verify Letters of Credit, trade documentation and payment processes entered by Trade Specialists JR.

Direct contact for prominent trade businesses to assist and advise with procedures and legalities of foreign trade.

Provide customer service to all clients as well as domestic and international trade banks.

December 2004 to June 2005

Walmart Kissimee, FL

Cashier

Provide customer service to all customers.

Stock and straighten shelves.

August 1999 to April 2004

OfficeMax Inc. Rome/Utica, NY

Operation Manager

Opening and closing of store daily

Manage staff of 10 to 15 on a daily basis as well as daily functions

Perform payroll duties and H.R. functions for all employees

Interview, Hire and train new employees on front end policy and procedures.

Attend monthly manager meetings at other store locations.

Sell product and cashier as needed.

Accomplishments

Performed supervisor duties while supervisor absent from site.

Obtained UCP 500 and 600 Certificate (trade policies)

Named Employee of the Month 3 times from 600 to 800 employees.

Trained on Excel, Word and banking program S.W.I.F.T.

Education

1998 Holland Patent Central School Holland Patent, NY

High School Diploma



Contact this candidate