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Customer Service Manager

Location:
Spokane, WA
Posted:
November 12, 2012

Contact this candidate

Resume:

Thomas Holbrook

Email: abpovm@r.postjobfree.com

Address:

City: Spokane

State: WA

Zip: 99205

Country: USA

Phone: 509-***-****

Skill Level: Any

Salary Range:

Primary Skills/Experience:

To work hard and smart to fullfill a companies net gross profit margin. To produce a quality and eye appealing environment for our main responsibility, which is the customer.I would like to work with management and like minded fellow employees to reach the goal of a very pleasant and positive shopping experience.

Educational Background:

High School Dipolma from N.H. Voch. Technical College, Berlin NH 1/2001 to 6/1981 (Culinary Arts)

High School Dipolma from Concord H.S., Berlin NH 1/2001 to 11/2012

Job History / Details:

Summary

Skills

Managing large crews

Quality control

Troubleshooting

Customer service skills

Good at following instructions

Solid independent worker

Basic math skills

Computer literate

Consistent work history

Solid communication skills

Strong interpersonal skills

Strong work ethic

Team player

Flexible work schedule

Good verbal/written communication skills

Lifting up to 100 lbs

Establishing goals and setting priorities

Manual labor skills

Strong organizational skills

High school diploma

Proficiency with mechanical and electric tools

.Inventory Management

.Ordering and Receiving .

.Gross profit tracking,and Consistant High gross Profit

.Proficient Meat Cutting Skills

.22 years meat cutting experience, 8 years of meat department management

. Meat case and Service case setup, Quality and eye appeal to the customer

Accomplishments

Management succession training and completion. Food lion stores, 1991

Excellent Market Conditions,Food Lion STORES, 1992

Experience

July 2011 to Current

BROWNSTONE PRE RELEASE SPOKANE, W.A.

LEAD COOK DEPT OF CORRECTIONS

Responsible,for cooking complete home style meals for 80 inmate- residents,and Overseeing resident kitchen workers to manage their kitchen or dining room responsibilities. To adhere to dept of corrections safety,and strict policies and procedures. Responsible for sanitation of kitchen and dining area. Trained in first responder duties, c.p.r, and first aid including mobile defibulator.

August 2006 to June 2011

Trading Company stores Spokane, W.A.

Meat manager,Meat cutter

Meat Cutting, and Meat Dept Manager. Ordering, receiving, fresh meat case and service case set up and maintaining Quality and freshness, Gross tracking, Inventory, Ordering and receiving. Deligating Specific tasks and Department production. Quick and effective customer service.

April 2002 to August 2006

Tidymans Stores Spokane, W.A.

Meat cutter, Meat dept. Manager

Customer Service, Meat Cutting, Seafood prep and Display in service case. Preordering for upcoming ads. Gross tracking,Inventory. Special orders for companies and individual customers. Sausage making, smoked varieties of beef jerky and different types of beef sticks.

May 1995 to April 2000

Rosauers Supermarkets Spokane, W.A.

Meat Cutter

Meat Cutter, mainly worked at 5 mile store and 29th ave high volume stores. responsible for complete service case set up, and customer service. Worked as a full time floater. i did what ever was needed for the whole meat department. Also worked in other Rosauers stores when needed.

April 1992 to March 1995

Matlocks Food and Deli Cheney, W.A.

Meat department Manager

Complete manager of department and made many homemade salads sandwiches,steak and chicken fingers. had a very good selection of items that were focused on Eastern Washington University students could have a quick lunch and go back to campus. I did all th ordering from U.R.M. and made my own ads for the Cheney paper.this was a family business that thrived until it went out of business when bigger stores came into town.

Education and Training

1981 N.H. Voch. Technical College Berlin, N.H.

Associate of Science Culinary Arts

1977 Concord H.S. Concord, N.H.

High School Diploma general,D.E.C.A.,food service



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