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Registered Nurse Customer Service

Location:
Attleboro, MA
Posted:
November 12, 2012

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Resume:

Patrick T Roth

Email: abpor5@r.postjobfree.com

Address:

City: ATTLEBORO

State: MA

Zip: 02703

Country: USA

Phone: 508-***-****

Skill Level: Any

Salary Range:

Primary Skills/Experience:

Fifteen years of experience in primary care with skilled facility, nursing homes, and hospitals. Maintain strong reputation for achieving high levels of patient satisfaction. Seeking part time employement with direct patient care in a facility.

Educational Background:

High School Dipolma from Seattle University, Seattle WA 1/2001 to 12/1990 (BSN)

High School Dipolma from Seattle University, Seattle WA 1/2001 to 11/2012

Job History / Details:

Professional Summary

Fifteen years of experience in primary care with skilled facility, nursing homes, and hospitals. Maintain strong reputation for achieving high levels of patient satisfaction. Seeking part time employement with direct patient care in a facility.

Licenses

CPR certification for 2 years, Registered Nurse License in Massachusetts and Rhode Island

Skill Highlights

Direct patient care

IV/PICC line start up and care

Alzheimer's patient care

Telemetry

Wound Vac

Wound treatment

Diabetes management

Tube feeding

Trache

Professional Experience

March 2011 to Current

ReadyNurse Warwick, RI

Direct Patient Care

Nursing Rehab Units, Skilled Facility, Assisted Facility, Disabled Adult Day Care, Nursing Homes, in the states of Massachusetts and Rhode Island. Type of care with Alzheimer's/Dementia, COPD, CHF, Diabetes, Wound, Hospice patients.

September 2010 to Current

Mollen Immunizations All cities, Massachusetts

Vaccination/Immunization Specialist

Evaluation, education, and delivery of current flu/pneumonia/hepatitis immunizations for ages 4 years and up

October 2002 to August 2009

KP OnCall San Diego, CA

Telemedicine Specialist/Lead Call Center Nurse

Preceptor for advanced triage nurses with increasing precision of symptom gathering, interpersonal patient contact, and efficiency of call flow . Evaluated patient symptoms and directed patients to appropriate level of care by physician protocols. Monitor patient phone wait and rap time with customer service specialists and registered nurses, respond to staff questions, and escalated patient calls as lead supervisor. Develop new policies and procedures to increase accuracy of patient evaluation questions, decreased patient wait time, and increasing efficiency of nurse call flow. Collaborated with multidisciplinary team members, working closely with physicians, nurses, technicians and therapists to formulate, implement and modify individual care plans.

June 1999 to October 2002

Sharp HMO San Diego, CA

Medical/Surgical Intensive Care Nurse/Charge Nurse/House Supervisor

Supervision of hospital by delegation patient bed status, nursing staff needs, problem solving with physicians and staff, spokesman with public issues. Admit, evaluate, implement, transfer, and discharge patients from Medical/Surgical ICU. Evaluate nurse expertise to appropriate patient assignment, direct patient bed flow, address staffing per unit requirements. Liaison with physician, upper management, and ancillary staff. Perform yearly evaluations of nurses for improvement and career path .Vascular access specialist with PICC lines, midlines, IV's, Portacaths, vascath,triple lumen, and central lines. Evaluate JACHO requirement and implement those needs prior to inspection. Instruction and evaluation of new equipment and emergencies policies to staff. Developed, wrote, and implemented Site Rite PICC line placement policy and procedure. ACLS/BLS instructor for nurses.

Education and Training

2013 Walden University Minneapolus, MN

MBA-Risk management

Master's degree in business administration related to health care and risk management

1990 Seattle University Seattle, WA

Bachelor of Science Nursing

Bachelor's degree in the science of nursing.



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