Customer Service Medical
Resume:
Tatiana Pernell
Email: abpojk@r.postjobfree.com
Address:
City: Port Saint Lucie
State: FL
Zip: 34952
Country: USA
Phone: 772-***-****
Skill Level: Any
Salary Range:
Primary Skills/Experience:
Licensed Practical Nurse who has great ambition to continue education in the nursing field. Provides care and motivation to help patients back to optimal health. Great determination to be a member of the nursing team.
Educational Background:
High School Dipolma from MEDVANCE INSTITUTE, Port Saint Lucie FL 1/2001 to 9/2012 (Licensed Practical Nurse)
Job History / Details:
Professional Summary
Licensed Practical Nurse who has great ambition to continue education in the nursing field. Provides care and motivation to help patients back to optimal health. Great determination to be a member of the nursing team.
Licenses
LPN License #PN5207253
CNA License #CNA261436
BLS CPR Certification
Skill Highlights
Sterile/ non sterile dressing changes
NG/PEG tube feedings
Administer medication under instructor supervision
Perform IM/SUBQ injections
Insertion and removal of urinary catheters
Monitor IV sites
Pass/ collect bed pan
Takes and record vital signs, weight, and I&O
Serve and collect food trays, assist with resident feeding
Assist resident in ambulating
Bathes, dresses/undress resident with personal hygiene
Position resident appropriately
Provide comfort and support to resident
Provide excellent bedside manner
Professional Experience
September 2012 to Current
LAWNWOOD REGIONAL MEDICAL CENTER Ft. Pierce, Florida
NURSE TECH
Help patients eat, bathe and perform other daily living activities
Record patient vital signs, observe patients and report any changes in their condition
Perform some laboratory tests and chart all activities
Help transfer patients to bed and chair, escort patients to examination rooms
Care for wounds, daily intake and output, and removal of foley catheters
April 2011 to September 2012
LAWNWOOD REGIONAL MEDICAL CENTER Ft. Pierce, Florida
ENVIRONMENTAL SERVICES AIDE
Clean and sanitize offices and patient rooms as needed
Followed proper procedures when using chemical cleaners with harmful fumes to prevent any adverse reactions
Ability to lift, pull, carry, and/or push objects weighing up to 55 pounds
Assure timely attention to effective solutions for customer concerns and complaints.
Demonstrate great customer service
September 2008 to February 2011
QVC, INC. Port St. Lucie, Florida
ORDER ENTRY/ HOME REPRESENTATIVE/CUSTOMER SERVICE
Responded to inbound service calls in a fast-paced, high-volume call center placing orders for customers
Built a rapport with customers and proposed information on different products and services based on their account history to help minimize any issues on their bill
Handle customer's credit inquiries and a number of other issues that may arise
Provided superior customer service and work quality while demonstrating attention to detail, flexibility and innovation in resolving problems
Possess effective communications skills, and work well with others at all levels
July 2006 to January 2008
A PLACE LIKE HOME (A. L. F.) - Port St. Lucie, Florida
CNA
Assisted residents in ambulating, medication and personal hygiene
Prepare meals for patient under RN supervision
Maintained homelike environment for the residents
Protected resident rights and promoted routine care and assisted residents to maintain independence
Turn and position bed patients according to turning schedules
Data Entry
Education and Training
2012 MEDVANCE INSTITUTE Port Saint Lucie, Florida
Licensed Practical Nurse
CLINICAL INTERNSHIPS
LAWNWOOD REGINAL MEDICAL CENTER 07/30/12-09/10/12
Ft. Pierce, Fl. 2nd floor-
LAWNWOOD PAVILLION/LAWNWOOD REGINAL MEDICAL CENTER 05/14/12-06/25/12
Ft. Pierce, Fl. 3rd floor-
LAWNWOOD REGIONAL MEDICAL CENTER 01/30/12 04/27/12
Ft. Pierce, Fl. 4th floor-
PALM CITY NURSING & REHAB 10/24/11 - 01/27/12
Stuart, Fl.
TIFFANY HALL NURSING & REHAB 07/26/11 - 10/21/11
06/29/12 - 07/23/12
Port Saint Lucie, Fl.
REFERENCES AVAILABLE UPON REQUEST
Contact this candidate