Support Software
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Title:GEORGE FRIZZELL
abpofj@r.postjobfree.com
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NAME: george FRIZZELL
ADDRESS: **** ********* **
CITY: clinton
STATE/PROVINCE: MD
ZIP/POSTAL CODE: 20735
COUNTRY: USA
EMAIL: abpofj@r.postjobfree.com
PHONE:
CANDIDATE ID: 212619
CITIZENSHIP: US
Citizen
EDUCATION: Technical Institute
EXPERIENCE: 9
WILL RELOCATE: Open
RELOCATION INFO:
JOB WANTED: Any
RATE NEEDED:
HOMEPAGE:
COMMENTS:
HOTSKILLS: support and configure FEMA workstations making sure each system has the FEMA
baseline installed, that Outlook is configured and the workstation can connected to the
FEMA Network by using specific IPs, Gateway & Win addresses
ESUME
GEORGE D. FRIZZELL, JR.
7010 KILLARNEY STREET, CLINTON, MD 20735 HOME: (301)877-
9793WORK: 202-***-****
EMAIL:abpofj@r.postjobfree.com
CAREER OBJECTIVE
To further knowledge in the area of computer hardware and software including
circuitry hardware configurations and electronics.
EXPERIENCE
TMSI DECEMBER
2000 PRESENTHELP DESK SUPPORT CONSULTANTProvide phone
support for FEMA Employees and various software including Win98, Office Suite
2000, Outlook 2000, Tacacs and Novell. I support and configure FEMA
workstations making sure each system has the FEMA baseline installed, that
Outlook is configured and the workstation can connected to the FEMA Network by
using specific IPs, Gateway & Win addresses. Support various laptops for
remote access using Tacacs configuration also upgrading each laptop to FEMA
baseline standards. Use remedy for all incoming service call request and all
remedy tickets that are assigned to me for completion. ACS OCTOBER 1999
DECEMBER 2000PC SUPPORT AND CONFIGURATION ADMINISTRATORManage the FDICs
remote access PC systems and performing all daily routine tasks required to
ensure proper remote access service levels. I also interface with FDIC staff at
all levels to provide user support and resolve trouble. Provide help desk
support along with ongoing support for PC hardware/software/peripheral by
performing configurations, installations, additions and changes associated with
systems used for remote access. Provide PC and peripherals, hardware/software
support for all laptop hardware used by FDIC for remote access. Support PC/LAN
operations in order to ensure that remote access PC performance is optimized
for the then current integrated network configuration in place. I also provide
the FDIC with weekly reports summarizing all system administration activity
with appropriate comments and recommendations. I will generate any report as
directed by the FDIC Oversight Manager personnel to meet the continued and
changing needs of the Corporation.INNOLOG FEBRUARY 1998 OCTOBER
1999COMPUTER ANALYSTConfigure DOS, MAC workstations for FDIC employees. Also,
configure and repair all laptops for FDIC. Setup remote access for home use
and office use. Repair HP printers and desktop systems for FDIC employees.
Provide phone support for various operating systems including remote access,
Windows 95 and MAC software. Ghost PC and laptops with FDIC software For Bank
Examiner and Field Technicians. Oversee 700 laptops in the DC Metropolitan
area making sure each laptop meets FDIC standards. Manage and support remote
access server that includes Windows NT and pcanywhere. Also create usernames
and passwords for pcanywhere accounts.RITZ CAMARA DECEMBER 1997
FEBRUARY 1998COMPUTER TECHNICIANConfigure Unix, DOS, and MAC Workstations for
all Ritz Camera Stores. Also, installed and configured phone lines for Ritz
personnel. Provided help desk support for stores on the East and West coast.
Installed RAS Software for Examiner and Field Technicians.GE CAPITOL JANUARY
1997
DECEMBER 1997TECHNICAL SUPPORTProvided technical support by phone for GE
clients on various operating systems and printer support. Also, configured
3COM and NE2000 network cards for GE Clients.REMARKETINGConfigured DOS, MAC
Workstations to client specifications. Also, worked closely with clients over
the telephone to troubleshoot service problems.
GEORGE D. FRIZZELL, JR.
7010 KILLARNEY STREET, CLINTON, MD 20735 HOME:
WORK: 202-***-**** EMAIL:abpofj@r.postjobfree.com
EXPERIENCE (CONTINUED)
AMERIDATA COMPUTER RENTALS
APRIL 1993 - JANUARY 1997TECHNICAL
SUPPORTProvided help desk support for clients and field technicians.
Configured DOS, MAC Workstations to client specifications. Installed and
configured remote access for clients.REMARKETINGRepaired equipment from five
different locations. Maintained logs of all service request and service
calls. Repaired 25 to 35 PCs daily.
EDUCATION
TESST Electronic & Computer Institute
July 1992March 1994
COMPUTER KNOWLEDGE
PC: IBM, COMPAQ, HEWLETT PACKARD, DELL AND AST, GATEWAY
LAPTOPS: ACER, FUJITSU, IBM THINKSPADS, COMPAQ, NEC VERSA, TOSHIBA,
DELL AND AST, WINBOOK, SHARP, SONY, KEYNOTE, PROSTAR: 1200, 2100, 3500, 5156
MACINTOSH: 7100, 7500, 8500, 7200, 9500, 650 AND 610 PRINTERS: DOT,
CANNON BUBBLEJET, HP LASERJETS, LASERWRITERS, PANASONIC CD ROM: PC:
CREATIVE, NEC DIAMOND 24X, 32X, 40X, SONY, TOSHIBA MODEMS: 3COM, BOCHA,
HAYES, MEGAHERTZ INTEL, NEW MEDIA, US ROBTICS, XIRCOM SOFTWARE: DOS 6.2,
MAXIMS, RBS, WIN 3.1, WIN 95, MS OFFICE, 7.1 FOR MAC, PCANYWHERE, OUTLOOK 98
NETWORK: NOVELL 3.X, 4.X, WINDOWS NT, WORDGROUP 3.11 NETWORK CARDS:
3COM, IBM TOKEN RING, NE2000, SMC
TECHNICAL CERTIFICATIONS & PROMOTIONS
MCP: NT Workstation 4.0A+ CertifiedCertified: HP Printers to datePromoted to
RepairsPromoted to the Integration Team
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