Customer Service High School

glenton edwards

Email: ********@*********.***

Address:

City: pahokee

State: FL

Zip: 33476

Country: USA

Phone: 561-***-****

Skill Level: Any

Salary Range:

Primary Skills/Experience:

Reliable Customer Service Representative with extensive track record in demanding sales and account management environments.Machine Operator with positive attitude and a commitment to safety, quality, customer service and lean manufacturing.Self-motivated professional highly proficient in developing creative solutions and implementing objective decision making. Maintains positive attitude and works hard to build team relationships.

Educational Background:

High School Dipolma from pahokee high school, Pahokee FL 1/2001 to 5/1996 (regular)

High School Dipolma from bethune cookman college, Pahokee FL 1/2001 to 11/2012

Job History / Details:

Career Overview

Reliable Customer Service Representative with extensive track record in demanding sales and account management environments.Machine Operator with positive attitude and a commitment to safety, quality, customer service and lean manufacturing.Self-motivated professional highly proficient in developing creative solutions and implementing objective decision making. Maintains positive attitude and works hard to build team relationships.

Core Strengths

Customer service-focused

Reliable

Materials handling training

Able to lift up to [80] pounds

Quality control

Self-motivated

Efficient

Customer- and service-oriented

Inventory control procedures

Shipping and receiving

Quick learner

Excellent physical health

First Aid certified

Accomplishments

Supervision

Supervised team of three staff members.

Named Associate of the Quarter for exceeding all customer service goals.Implemented several strategies that successfully increased sales and improved client retention rates.Awarded "Outstanding Employee" in [2011].

Work Experience

February 2009 to December 2011

youth services international royal palm beach, fl

youth counselor

Carefully monitored youth activities.

Carefully identified warning signs of emotional and developmental problems in youth.

Redirected youth to encourage safe, positive behaviors.Physically and verbally interacted with youth throughout the day.

Continually encouraged youth to be understanding and patient with others.Openly exchanged ideas and materials with coworkers.

January 2003 to January 2009

sear west palm beach, fl

commercial account manager

Developed, implemented and monitored programs to maximize customer satisfaction.Improved service quality and increased sales by developing a strong knowledge of company's products and services.Developed rapport with the customer base by handling difficult issues with professionalism.Described merchandise and explain operation of merchandise to customers.Placed special orders and called other stores to find desired items.Recommended merchandise based on customer needs.Operated a cash register to process cash, check and credit card transactions.

February 2001 to March 2006

coca-cola company west palm beach, fl

retail account manager

Placed special orders and called other stores to find desired items.Guided customers in choosing items that reflected personal style and shape.Facilitated monthly and quarterly physical inventory counts.Replenished floor stock and processed shipments to ensure product availability for customers.Managed organization's largest region and performed full sales cycle duties, increasing annual sales by 60 percentage .Shared product knowledge with customers while making personal recommendations.

Educational Background

1996 pahokee high school pahokee, fl

High School Diploma regular

bethune cookman college daytona beach, fl

none business

Contact this candidate