Administrative Assistant Customer Service

Traci Stoddard

Email: ********@****************.***

Address:

City: Emporia

State: KS

Zip: 66801

Country: USA

Phone: 785-***-****

Skill Level: Any

Salary Range:

Primary Skills/Experience:

Skilled Paralegal with a reputation for maintaining and processing client records, files and legal documents in a highly organized, efficient and precise manner.

Educational Background:

High School Dipolma from Denver Business College, Denver Federal Center CO 1/2001 to 6/1996 (Paralegal)

Job History / Details:

Summary

Skilled Paralegal with a reputation for maintaining and processing client records, files and legal documents in a highly organized, efficient and precise manner.

Highlights

Legal Documentation

Courtroom assistance

Accomplishments

Legal Administration Tasks

Generated, typed, formatted and edited letters, documents, motions, briefs and client forms.

Experience

March 2011 to Current

EZ Go Emporia, KS

Team Member

Run cash register including transactions requiring knowledge of different company cards and procedures. Assisting customers and performed cleaning, stocking and training duties as needed.

August 2009 to March 2011

Westaff Topeka, KS

Administrative

This is a temp agency and I was assigned to work at First Christian Church as a secretary. I completed the weekly Sunday church service bulletin and the bi-weekly church newsletters. Also answered phones and completed any other secretarial duties as needed. I was then assigned to work for Healthwave Insurance. I reviewed applications for state run health insurance benefits and submitted them for approval or denial.

September 2008 to August 2009

Stoddard Painting Topeka, KS

Administrative Assistant

Completed all the office/clerical work for a painting business that was owned by my husband.

March 2008 to September 2008

Avalotis Verona, PA

Administrative Assistant

Was administrative assistant for an industrial painting company for a project in Canton, IL. I did all the secretarial and payroll duties for this job site. I was then sent to West Palm Beach, FL, for a project there. I worked as the administrative assistant and as a hole watch, which is a safety position for when other employees are inside an industrial tank.

May 2006 to May 2007

YoungWilliams Child Support Topeka, KS

Legal Specialist

Child Support Enforcement for Shawnee County caseload. Prepared Income Withholding Orders, Garnishments, Renewal Affidavits, Motions for Revivor, Motions for Contempt, Bench Warrants, Motions for Examination of Judgment Debtor and Motions for Medical Support. Completed legal annual reviews and appeared at docket hearings at Expocentre to enforce caseload. Prepared legal documents as needed for attorneys and assisted Collection Officers with the Department of Social and Rehabilitative Services.

November 2005 to April 2006

Womens Recovery Center Topeka, KS

Chemical Dependency Technician

Supervised the daily activities of the clients, distributed medications,facilitated group meetings, transported clients to outside 12 step meetings and recreational activities and helped re-direct clients to more positive behaviors. Completed daily assessments and activities logs for each client.

July 2001 to January 2005

Tier Technologies d.b.a. Kansas Payment Center Topeka, KS

Lead Researcher

Completed all research needed on child support payments, including but not limited to; posting unidentified payments, adjusting payments posted to incorrect cases, reviewing pay histories to be sure they were correct and releasing any payments on hold. Assisted the District Court Trustees for each county and Collection Officers with the Department of Social and Rehabilitation Services with any issues that needed to be resolved. Implemented and directed projects for the research department. Supervised and coached sixteen employees, conducted training and prepared departmental procedures.l

July 2000 to February 2001

Teletech Topeka, KS

Customer Service Representative

Answered phones and handled all aspects of GTE phone, pager, cell phone and internet services from initial set up to any changes and disconnections as needed.

October 1999 to April 2000

Shawnee Count District Courthouse Topeka, KS

Administrative Assistant

Set the docket hearings for Judge Leuenberger, prepared files for hearings and completed any legal documentation needed when hearings concluded. Entered minutes into the Shawnee County computer system, prepared any legal and/or correspondence for the Judge, including but not limited to; probation reports, jury instructions and memorandum decisions.

July 1996 to October 1999

Denver County Human Services Denver, CO

Legal Technician V

Worked directly with assigned attorney on preparing all legal documents for Dependency and Neglect cases. Completed Petitions for Dependency and Neglect, Orders for Custody and Guardianship, Notices by Publication and Termination of Parental Rights. Prepared Witness Lists and contacted them to review their testimony, assigned times and order to appear in court and insured they were present to give testimony. Assisted attorney as needed at any court hearings. Previous to working with the Child Welfare legal Department, I worked in the Court Liaison Unit for Child Support enforcement. I kept the docket for all the court hearings for eight attorneys and approximately fifty legal technicians, prepared Notice of Hearings, completed any legal documents as needed for attorneys and assisted attorneys at court hearings.

August 1995 to August 1996

Adams County Social Services Commerce City, CO

Legal Technician III

Was assigned a caseload for Child Support Enforcement for Interstate cases with Adams County. Prepared cases to be sent to other states for enforcement purposes, located absent parents and completed arrears calculations, contacted other state enforcement agencies for status information and answered any questions or issues that the custodial parents might have.

Education

1996 Denver Business College Denver, CO

Associate of Applied Science Paralegal

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