Jekia Brent
Email: abpod9@r.postjobfree.com
Address:
City: Avondale
State: LA
Zip: 70094
Country: USA
Phone: 504-***-****
Skill Level: Any
Salary Range:
Primary Skills/Experience:
Highly enthusiastic customer service professional with 6 years client interface experience.
Educational Background:
High School Dipolma from L.W Higgins High School, Marrero LA 1/2001 to 5/2008 (High School Diploma)
High School Dipolma from I.C.D.C College, Marrero LA 1/2001 to 11/2012
Job History / Details:
Career Overview
Highly enthusiastic customer service professional with 6 years client interface experience.
Core Strengths
great communicating skills
Active listening skills
Customer service expert
Energetic work attitude
Accomplishments
Customer Assistance
Worked with company systems such as Live Support and diligently completed all assigned tasks, working overtime as needed.
Customer Service
Researched, calmed and rapidly resolved client conflicts to prevent loss of key accounts.
Sales
Consistently generated additional revenue through skilled sales techniques.
Multi-tasking
Cashiered with two cash registers at once in tandem to maximize customer flow.
Work Experience
June 2004 to January 2008
Avondale Community Center Avondale, LA
Clerical Work
Answering telephone calls,Filing paperwork,typing,and providing excellent customer service.
March 2009 to September 2011
The Home Depot Gretna, LA
Cashier
Received and disbursed money in home improvement retail outlet.Use electronic scanners,cash registers, or related equipment.Processed credit or debit card transactions and validated checks.
Educational Background
2008 L.W Higgins High School Marrero, LA
High School Diploma
Received an high school diploma in 2008 and also received an certificate for Computers of Effective Study and Desktop Publishing.
2014 I.C.D.C College Los Angeles, CA
Associate Degree Healthcare Management
Coursework in Health Services
Coursework in Community and Public Health