Customer Service High School
Resume:
Paloma Maldonado
Email: abpo4m@r.postjobfree.com
Address:
City: Grand Rapids
State: MI
Zip: 49504
Country: USA
Phone: 616-***-****
Skill Level: Any
Salary Range:
Primary Skills/Experience:
Hard-working, Ambitious professional, driven to launch a career in Late Stage Collections Department. Detail-oriented and strong Customer Service Skills with the ability to speak, read, and write Spanish
Educational Background:
High School Dipolma from Douglas J. Aveda Institute, Michigan City IN 1/2001 to 2/2012 (Cosmetology Educator)
High School Dipolma from Douglas J. Aveda Institute, Michigan City IN 1/2001 to 11/2012
Job History / Details:
Career Focus
Hard-working, Ambitious professional, driven to launch a career in Late Stage Collections Department. Detail-oriented and strong Customer Service Skills with the ability to speak, read, and write Spanish
Core Qualifications
Client Relations
Customer Satisfaction
Professional demeanor
Creative Problem Solving
Computer Proficient
Detail oriented
Work Experience
March 2008 to Current
Vasaio Life Spa Grand Rapids, MI
Hairstylist
Perform hairstyle consultation in order to decide what services the clients need.
Provide services to clients such as shampooing, cutting, styling, coloring and highlighting as desired.
Cut, trim and shape hair or hairpieces, based on costumers' instructions, hair type and facial features, using clippers, scissors, trimmers and razor.
Maintain safety standards and cleanliness
Emphasize product benefits and assist clients in the selection of retail products or services for their hair care needs.
Maintain a consistent relationship with client base in order to ensure return clients
August 2009 to February 2012
Douglas J. Aveda Institute Grand Rapids, MI
Cosmetology Educator
Ensure all Aveda standards are consistently used by all students.
Identify processes for clinic floor to enhance the student and guest experience and productivity
Provide ongoing recognition, support and motivation for cosmetology students.
Coach students to meet service and retail goals utilizing Aveda time management methods.
Address student challenges in an effective and timely manner.
Continuously work at creating and nurturing strong working relationships between teams.
Project a professional Image at all times to internal and external clients
November 2002 to April 2007
Woodward Zeeland, MI
2nd Shift Distribution Team Leader - Test Stand Technician
- Assist Supervisor in assigning employees to job duties as directed by the regular supervisor on duty.
- Required to manually complete reports or key information into a computer as well as use an electronic calculator.
- Performed primary functions of the department and attain certain levels of quality and production on a consistent basis.
- Responsible for communicating with supervisor and leads, making sure there is sufficient work for all material handlers and/or equipment operators.
- Observe and check material handler work for accuracy and completeness.
- Communicate to Supervisor of any safety problems or unsafe acts being performed in work area.
Education and Training
2009 Douglas J. Aveda Institute Grand Rapids, MI
Instructor License Cosmetology Educator
Trained in Creating Lesson Plans in Basic 4MAT
Trained in Maintaining Academic Records
Trained in Aveda Curriculum
Performed Demonstrations
Classroom and Clinic Floor Management
Enforce safe and sanitary practices as needed
2007 Douglas J. Aveda Institute East Lansing, MI
Institute Cosmetology
Trained in Aveda Hair Cutting Techniques Men's and Women's
Trained in Aveda Hair Color Theory and Formulation
Trained and experienced in Aveda Hair Care Products
Trained in Aveda Skin Care Spa Rituals
Image Customization Class with Jason Nash
Star Behind The Chair & Student Mentor
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