Martha V.M. Sullivan
Email: ********@*****************.***
Address:
City: Columbus
State: OH
Zip: 43223
Country: USA
Phone: 614-***-****
Skill Level: Any
Salary Range:
Primary Skills/Experience:
Accomplished management professional specializing in creating, launching and operating retail locations. Result-driven District Training manager with 25 years of experience in store management and supervisory positions. Verifiable talent for maintaining profitable retail operations, with success in growth opportunities, implementing promotional/marketing strategies, and upholding fiscal integrity. Effective trainer skilled and achieving employee goals. Respected, trusted manager who upholds the highest ethical standards.
Educational Background:
High School Dipolma from Groveport Madison, Groveport OH 1/2001 to 6/1988 (Business)
Job History / Details:
Career Overview
Accomplished management professional specializing in creating, launching and operating retail locations. Result-driven District Training manager with 25 years of experience in store management and supervisory positions. Verifiable talent for maintaining profitable retail operations, with success in growth opportunities, implementing promotional/marketing strategies, and upholding fiscal integrity. Effective trainer skilled and achieving employee goals. Respected, trusted manager who upholds the highest ethical standards.
Core Strengths
Strong organizational skills
Sharp problem solver
Large cash/check deposits expert
Markdown/promotional procedures
Visual merchandising proficiency
Retail merchandising expertise
Loss prevention comprehension
Promotions
Lower shrink
Payroll
Fashion knowledge
Opening/closing procedures
Top sales performer
Energetic work attitude
Multi-Task Management
Adaptive team player
Inventory control
Operations management
Policy/program development
Supervision and training
Computer-savvy
Complex problem solving
Strategic planning
Product management
Recruiting
Staff development
Store ordering
Cycle counts
Accomplishments
Project Management
Worked directly with RVP and President to schematic stores for an updated look and to up sales.
Marketing
Human Resources Reduced employee turnover by 10 percentage .
Implemented marketing strategies which resulted in 67 percentage growth of customer base.
Supervised team of 50 staff members.
Leadership Served as key contributing member to Leadership team.
Exceeded Sales Management goals by 27 percentage on a quarterly basis, which led to promotion to District Training Manager within 2 years
Work Experience
January 2007 to June 2012
Family Dollar Columbus, Ohio
District Training Manager
Hired and trained all management staff for district . Resolved an average of 200 customer complaints per month regarding sales and service for district. Managed a $2.5 million store. Generated monthly and annual sales reports. Opened and closed the store, including counting cash, opening and closing cash registers and creating staff assignments.Created strategies to develop and expand existing customer sales, which resulted in a 12 percentage increase in monthly sales. Verified that all merchandising standards were maintained on a daily basis. All aspects of managing and operating a district and retail stores.
March 2003 to December 2007
Ohio Thrift Stores Columbus, Ohio
Manager
Designed more attractive presentation strategies and special marketing campaigns, resulting increased store traffic and profits. Hired and trained staff. Designed Excel spreadsheets to track customer numbers, department numbers, and P&L. Responsibilities included merchandising, customer service, production, P&L management, cash management, payroll, scheduling and all aspects of managing a retail store.
January 1998 to January 2003
DCS (The Bag) Delaware, Ohio
Area Manager and Route Coordinator
Establishing and improving staff to better serve customer base. Overseeing 20,000 residential homes and 50 routes in the Columbus and Grove City area decreasing customer complaints by 75 percentage over a period of 6 months. Responsibilities included installation of equipment for proper delivery, submit proper reports, communication with local advertisers and residents, hire and train staff, payroll, mapping new routes and areas.
January 1986 to December 1997
World Bazaar Groveport, Ohio
Assistant Manager / Manager
After being promoted from cashier to assistant manager in a short period of time I had the opportunity to redesign the floor plan to increase customer sales by 200 percentage . Soon after the increase I was promoted to store manager. Responsibilities store operation, inventory, shrink, store orders, and all aspects of managing a retail store
Educational Background
1988 Groveport Madison Groveport, Ohio
High School Diploma Business