Jeffrey Scott Seay

Email: abpo0q@r.postjobfree.com

Address:

City: Russellville

State: AR

Zip: 72801

Country: USA

Phone: 479-***-****

Skill Level: Any

Salary Range:

Primary Skills/Experience:

More than 10 years experience in customer service. Held key leadership and support staff roles.Exceeded production in every position held.10 years on church's Executive committee and Welfare Committee.

Educational Background:

High School Dipolma from Arkansas Tech University, Russellville AR 1/2001 to 5/2010 (Early Childhood Education)

Job History / Details:

Career Focus

More than 10 years experience in customer service. Held key leadership and support staff roles.Exceeded production in every position held.10 years on church's Executive committee and Welfare Committee.

Core Qualifications

Microsoft office

Basic office equipment

AS 400 programs

Basic computer Skills

Basic Computer Troubleshooting

Critical Thinker

Customer Service

Conflict Resolution

Reasoning skills

Outgoing

Empathic

Planning and Coordinating

Detail Oriented

Education and Training

Arkansas Tech University Russellville, AR

B.P.S Early Childhood Education

Accomplishments

Managed Staffing to maintain client to staff ratio.

Initiated Staff Mentoring Program

Streamlined Mental Health Paraprofessional Course

Monitored Food budget

Increased Sales by 40 percentage

Increased Customers by 20 percentage

Researched and Resolved conflicts between staff and clients

Trained all new staff

Work Experience

December 2010 to Current

Account Manager

Landstar-Little John Trucking

Maintained High DOT standards set by Federal Government

Hazardous Material Certified

Achieved 1 Million Dollar mark first year starting from a base of $0

TSA and CSA certified By Department of Homeland Security

Increased Sales by 40 percentage in second year While increasing customer base by 20 percentage .

11/13/2012 12:00:00 AM

Admissions Specialist, Community Support Program Campus

Coordinated appointments between 3 mental health Professionals 2 community case managers and 3 Day Treatment Staff members.

Verified billing for on-site and off-site staff

Maintained monthly utilization reports for Medicare, Medicaid, and private Insurance

March 2001 to October 2010

Case Manager Intensive Family Services

Counseling Associates Inc

Created Resource Manual for families in IFS program

Maintained case load of 4-5 families daily

Monitored daily billing Maintained goals on treatment plan

Worked with families for reunification in the Home

11/13/2012 12:00:00 AM

Residential Manager Russellville Transitional Unit

Coordinated Scheduling and van usage between 4 different programs

Streamlined scheduling for up 25 staff members in a 24 hour facility

Developed Staff training Manuel for more streamlined training approach.

Increased work productivity from 20 percentage to 75 percentage within a year.

Managed weekly, monthly, and annual reports for HUD, Medicaid, and Arkansas Homeless commission.

Streamlined reports of daily billing, food budget, and staff budget

Implemented mentor program for the Residential staff

Coordinated with 3 Mental Health Professionals 2 Community Case Managers and 3 Day treatment staff to Coordinate Care of 30 clients

Conflict resolution Between Staff and clients 18 months as

11/13/2012 12:00:00 AM

Community Case Manager

Coordinated transportation and appointments for 50-75 clients

Maintained weekly lab transportation program

Implemented and scheduled Acute Care Transportation Program.

Worked with others inside and outside of agency to promote continued independent living

Managed medication for 50-75 clients.

11/13/2012 12:00:00 AM

Residential Case manager

Russellville Transitional Unit.

Scheduled transportation for Daily outings, Doctor appointments and appointments to local agencies for 25 clients.

Scheduled transportation to Doctors appointments, Social Security appointments, and Daily Living Skill appointments for 25 clients.

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