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Customer Service Sales

Location:
Minneapolis, MN
Posted:
November 15, 2012

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Resume:

Teresa Whitehurst

Email: abpnwr@r.postjobfree.com

Address: ***** **** ****

City: bloomington

State: MN

Zip: 55437

Country: USA

Phone: 952-***-****

Skill Level: Management

Salary Range: $50,000

Primary Skills/Experience:

See Resume

Educational Background:

See Resume

Job History / Details:

Teresa M. Whitehurst

11416 Kell Road, Bloomington, MN 55437

abpnwr@r.postjobfree.com

952-***-****

Profile

Seeking a rewarding career opportunity that is beneficial to both parties. Proactive self-starter with track record of initiative, personal responsibility, ownership of work and reputation for recognizing opportunities for increased sales. I have strong retail, wholesaler, customer and vendor experience. I enjoy being challenged and know that there is a solution and resolve to every problem. I am not deterred by change or challenges. I am a very dedicated person with a strong emphasis on attendance and punctuality. Continuous focus on personal improvement as demonstrated with consistent focus on professional development and skills improvement.

Experience

Retail Sales Territory Manager, Comag Marketing Group, Minneapolis, MN - October 2001 - August 2012 (March 1987 - December 1993 - employment before relocating from the state of Virginia)

Responsible for maintaining and increasing sales volume and margin of periodical magazine retail accounts.

Developed marketing strategies to add or upgrade product at checkout and mainline levels. Territory: MN, ND, SD and WI.

Self managed company territory assignments, created and completed self-directed assignments and company or wholesaler team projects.

Daily communications with client publishers, wholesaler community and general merchandise buyers for retail chains.

Skilled merchandising techniques.

Prepare planograms, oversee sets and resets.

Managed part-time staff of eight.

Grocery - Retail, Lund`s Food Holding, Edina, MN - March 1999 - October 2004

Produce, grocery, bakery, culinary and cashiering.

Strong customer service skills, product knowledge, pricing, inventory and preparation.

Returns Coordinator, Heartland America/Mail Order, Chaska, MN - January 1995 - March 1999

Strong negotiations with mass merchandising suppliers for high volume customer returns.

Minimized inventory by 70%. Quarterly inventory completed.

Experienced telemarketing skills.

Managed staff of nine.

Accounts payable and accounts receivable.

Education

Brown College, Minneapolis, MN - Associates Degree 1981 - Emphasis on Communications

Skill

Strongest asset is my ability to communicate orally and in written format.

Above acceptable computer experience with Microsoft Office, Word, Excel and Outlook, Lotus Notes and CRM (Customer Relations Management).

Typing, keyboard and calculator skills.

Multitask successfully.

Strong phone skills involving-telemarketing, sales, negotiating, collections.

Highly analytical thinker with ability to scrutinize information and solve complex problems.

Strong leader who effectively motivates others and directs top-level strategic corporate initiatives.

Creative, dependable, and enthusiastic team player.



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