High School Customer Service

Matt Cook

Email: ********@**********.***

Address:

City: Paragould

State: AR

Zip: 72450

Country: USA

Phone: 870-***-****

Skill Level: Any

Salary Range:

Primary Skills/Experience:

I am 34 for years of age. I was born on January 22, 1978. I grew up in the automotive field and had a huge drive to some day take over my father salvage/mechanic/ paint and body business. I work in my fathers business until he decided to retire from it due to health complications. After graduating from High School in 1996 I began to do many different repair jobs own my own and did very well. Doing this on my own while managing my own work I learned how to try my best to satisfy my customers and to use my time and associate with the public in a professional. Many years later in august of 2004 I joined the United States Army where I began to add to my time management abilities, team work, and it is where I learned to push myself even harder. I was released from the military in April of 2005 to gain custody of my son and my daughter. Once settle back in my home town in Lufkin, Texas I began to work with my uncle to build a business in the automotive industry once more. Together we brought in several investors to help in funding the start of this born again business of auto salvage repairs and auto sales. The business quickly gained many customers on the retail and whole sale sides. The whole sale customers were our bread and butter and when they began to plummet so did our profits. In feb of 2012 I left the business and went to work for Brookshire Brothers warehouse in lufkin Texas. Here I went from an entry level loader making nine dollars an hour to driving a lift rotating product for inventory control and becoming a switcher moving the refer units to different on site locations making $12.25 an hour. Not to mention making Partner of the month all in just a few short months. I achieved this by having a strong drive to move up and succeed in life and career wise to the best of my ability. After working there for 8 months on November 1, 2012 My wife and I decided to move to Paragould, Ar so she could be near her mother.

Educational Background:

High School Dipolma from Huntington High School, Huntington TX 1/2001 to 5/1996 (Business Management)

High School Dipolma from Uniersity of Phoenix, Huntington TX 1/2001 to 11/2012

Job History / Details:

Summary

I am 34 for years of age. I was born on January 22, 1978. I grew up in the automotive field and had a huge drive to some day take over my father salvage/mechanic/ paint and body business. I work in my fathers business until he decided to retire from it due to health complications. After graduating from High School in 1996 I began to do many different repair jobs own my own and did very well. Doing this on my own while managing my own work I learned how to try my best to satisfy my customers and to use my time and associate with the public in a professional. Many years later in august of 2004 I joined the United States Army where I began to add to my time management abilities, team work, and it is where I learned to push myself even harder. I was released from the military in April of 2005 to gain custody of my son and my daughter. Once settle back in my home town in Lufkin, Texas I began to work with my uncle to build a business in the automotive industry once more. Together we brought in several investors to help in funding the start of this born again business of auto salvage repairs and auto sales. The business quickly gained many customers on the retail and whole sale sides. The whole sale customers were our bread and butter and when they began to plummet so did our profits. In feb of 2012 I left the business and went to work for Brookshire Brothers warehouse in lufkin Texas. Here I went from an entry level loader making nine dollars an hour

to driving a lift rotating product for inventory control and becoming a switcher moving the refer units to different on site locations making $12.25 an hour. Not to mention making Partner of the month all in just a few short months. I achieved this by having a strong drive to move up and succeed in life and career wise to the best of my ability. After working there for 8 months on November 1, 2012 My wife and I decided to move to Paragould, Ar so she could be near her mother.

Highlights

16 year automotive paint and body repair.

14 years of self and small crew managing (1,3 persons).

Team work ready.

14 years operating a forklift (sit down and stand up).

shipping and receiving

Stick and mig welding

cutting torch

gouge cutter

grinding

spray gun (paint and bed liner)

18 wheeler yard switching

goose neck

role back wrecker

safety and danger awareness

automotive repair knowledge

Accomplishments

I my life time My biggest and most personal accomplishment was completing basic combat training along with the AIT and Awareness training in the United States Army. Getting the change to pursue my dream of owning my own Paint and body shop was a great accomplishment as well. Another personal accomplishment is I decided to finally go to college and I have only a few courses left for my associates of science in business administration. I can not leave out the accomplishment of doing my best as a father and husband simply because of its many obstacles.

Experience

March 2012 to November 2012

Brookshire Brothers Warehouse Lufkin, Texas

Lift driver/ switcher/ loader

Rotate products from reserve slots to pick slots with the use of a stand up lift. Load pallets of selected products onto refer trailers. Operate diesel truck to move refer unit trailers to different dock doors and different on site locations.

April 2005 to February 2012

Cook's Automotive Lufkin, Texas

paint and body repair/ Auto sales/ Auto salvage vehicle purchasing/ Battery sales and installation

Buy wrecked Automobiles, Travel with goose neck truck and trailer, pick up vehicles and deliver them to shop, Properly make the necessary repairs, Provide back ground information and all repairs make to potential buyer, Provide appropriate customer service to all customers.

August 2004 to April 2005

US military (Army) Ft Jackson, South Carolina

E2/ 63b (all wheel mechanic)

Received combat training, team work and time management skills. Safety and potential danger awareness. Maintain all wheel military apparatuses.

January 1996 to August 2004

Cook's Automotive Lufkin, Texas

Paint and body repair/ mechanical repairs/ Auto maintenance

Make all necessary paint, body, and mechanical repairs needed by the customer to their vehicle. Provide appropriate customer service to all customers.

Education

1996 Huntington High School Huntington, Texas

High School Diploma

Uniersity of Phoenix Phoenix, Arizona

Associate of Science Business Management

I am currently switching to Colorado Technical University for a better suited schedule. I have six courses left to complete this degree. If needed or desired I will work towards a bachelors when asked to by my future employer.

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