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Customer Service High School

Location:
Hobbs, NM
Posted:
November 14, 2012

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Resume:

Yannet Medrano

Email: abpnp6@r.postjobfree.com

Address:

City: Hobbs

State: NM

Zip: 88240

Country: USA

Phone: 575-***-****

Skill Level: Any

Salary Range:

Primary Skills/Experience:

Enthusiastic customer service/telesales representative with in-depth knowledge of sales, account management and training.

Educational Background:

High School Dipolma from Hobbs High School, Hobbs NM 1/2001 to 5/2006 (Keyboarding)

Job History / Details:

Career Overview

Enthusiastic customer service/telesales representative with in-depth knowledge of sales, account management and training.

Core Strengths

Strong organizational skills

Listening skills

Fast learner

Telephone inquiries specialist

Large cash/check deposits expert

Markdown/promotional procedures

Customer service expert

Invoice processing

International sales support

MS Windows proficient

Multi-line phone usage

Exceptional communication skills

Shipping and receiving

Opening/closing procedures

Accomplishments

Computed Data Reports

Provided required weekly, monthly and quarterly reports listing sales figures and client track records.

Customer Service

Researched, calmed and rapidly resolved client conflicts to prevent loss of key accounts.

Market Research

Interviewed clients via market research surveys to identify product issues and customer needs.

Customer Interface

Greeted customers upon entrance and handled all cash and credit transactions.

Assisted customers over the phone regarding store operations, product, promotions and orders.

Multi-tasking

Cashiered with two cash registers at once in tandem to maximize customer flow.

Database Maintenance

Assisted in the managing of the company database and verified, edited and modified members' information.

Work Experience

January 2011 to October 2012

The Ankle & Foot Center Hobbs, N.M

Assistant Manger

Greeted patients entering the business to ascertain what each patient wanted or needed.Maintained up-to-date knowledge of business policies regarding payments, returns.Trained new employees by providing knowledge of specific buisness tasks and policies.Ensured superior patients experience by addressing patients concerns, demonstrating empathy and resolving problems on the spot.

Assisted Dr. during surgery's and follow ups.

organizing and rotated inventory regularly.

Performed business opening duties, including counting cash drawers and checking all equipment for proper functioning.

Organized the buisness by returning all merchandise to its proper place.

Educational Background

2006 Hobbs High School Hobbs, N.M

High School Diploma Keyboarding

Candidate Resume - Vince Huseman

Contact Information -

Email: abpnp6@r.postjobfree.com

Address:

City: Wheatridge

State: CO

Zip: 80033

Country: USA

Phone: 720-***-****

Skill Level: Any

Salary Range:

Primary Skills/Experience:

Restaurant professional with 4 years in FOH and BOH operations. Experienced barback in fast-paced environment. Customer service and food handling expertise. Skilled at memorizing menu items and orders. Great team player, reliable and responsible.

Educational Background:

High School Dipolma from Lakewood, Lakewood CO 1/2001 to 5/2009 (Basic)

Job History / Details:

Summary

Restaurant professional with 4 years in FOH and BOH operations. Experienced barback in fast-paced environment. Customer service and food handling expertise. Skilled at memorizing menu items and orders. Great team player, reliable and responsible.

Highlights

works well under pressure

people skills

math skills

receiving and shipment stocking

upbeat

outgoing

food safety understanding

customer service

high volume dining

some wine knowledge

positive outlook

attention to detail

good listener

fast learner

Accomplishments

Generated great knowledge about customer service in the food and beverage industry.

Experience

October 2012 to November 2012

Smash Burger Wheat Ridge, Co

Food Runner/ Cashier

Assisted guests with making menu choices in an informative and helpful fashion and delivered exceptional service by greeting and serving customers in a timely, friendly manner.

June 2012 to October 2012

Club Corner Wheat Ridge, Co

BarBack

Promptly served all food courses and alcoholic beverages to guests and managed closing duties, including restocking items and reconciliation of the cash drawer I also routinely cleaned table linens, table settings, glassware, windowsills, carpets, counters, floors, storage areas and service refrigerators.

August 2011 to April 2012

Mimis Cafe Lakewood, Co

Server

Inquired about guest satisfaction, anticipated additional needs and happily fulfilled requests. I assisted guests with making menu choices in an informative and helpful fashion. I maintained a great knowledge of current menu items, garnishes, ingredients and preparation methods and i would always appropriately suggested additional items to customers to increase restaurant sales.

November 2010 to August 2011

My Brothers Bar Denver, Co

Host/Food Runner

Greeted guests and communicated about wait time.Facilitated prompt and accurate seating and service of all guests.Quickly and thoroughly swept and mopped floors, removed trash and cleaned and stocked restrooms while I assisted servers and dining room hosts and quickly responded to guests' needs.

Education

09 Lakewood Lakewood, Co

High School Diploma Basic



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