Lucretia Perrigo

Email: abpng8@r.postjobfree.com

Address:

City: Kent

State: WA

Zip: 98032

Country: USA

Phone: 253-***-****

Skill Level: Any

Salary Range:

Primary Skills/Experience:

Highly enthusiastic customer service professional with client interface experience. Personable and responsible Cashier with 8 years in customer service. Solid team player with upbeat, positive attitude. Dedicated Customer Service Representative motivated to maintain customer satisfaction and contribute to company success.

Educational Background:

High School Dipolma from Auburn Senior High school, Auburn WA 1/2001 to 8/2004 (Business Management)

High School Dipolma from Green River Community College, Auburn WA 1/2001 to 11/2012

Job History / Details:

Career Overview

Highly enthusiastic customer service professional with client interface experience. Personable and responsible Cashier with 8 years in customer service. Solid team player with upbeat, positive attitude. Dedicated Customer Service Representative motivated to maintain customer satisfaction and contribute to company success.

Core Strengths

Strong organizational skills

Sharp problem solver

Energetic work attitude

Large cash/check deposits expert

Telephone inquiries specialist

Customer service expert

Opening/closing procedures

Adaptive team player

Inventory control familiarity

Courteous demeanor

MS Office proficient

Flexible scheduling

Dependable and reliable

Accomplishments

Supervision

Supervised team of three or more staff members.

Work Experience

July 2007 to October 2012

Olive Garden Tukwila, Washington

To go specialist, host, sever

Up-sold additional menu items, beverages and desserts to increase restaurant profits. Promptly reported complaints to a member of the management team. Properly portioned and packaged take-out foods for customers. Accurately and quickly calculated checks and made change. Took initiative to find extra tasks when scheduled duties were completed. Prepared items according to written or verbal orders, working on several different orders simultaneously. Mastered Point of Sale (POS) computer system for automated order taking. Effectively handled customer complaints and special requests. Accurately balanced cash register at all times. Operated credit card machines correctly and quickly. Maintained a positive working relationship with fellow staff and management. Promoted positive customer and associate relations through courtesy, service and professional appearance.

July 2004 to June 2007

Dairy Queen Auburn, Washington

Cashier, Asst. Manager

Assisted management with monthly inventory control and weekly stock ordering. Managed team of at least three professionals. Worked well with teammates and openly invited coaching from the management team. Followed all established restaurant practices and procedures. Maintained a neat, well groomed appearance including impeccable personal hygiene, hair restraint and minimal jewelry that met company standards. Carefully maintained sanitation, health and safety standards in all work areas. Quickly and efficiently processed payments and made accurate change. Resolved guest complaints promptly and professionally. Communicated clearly and positively with co-workers and management. Took necessary steps to meet customer needs and effectively resolve food or service issues.

Educational Background

2004 Auburn Senior High school Auburn, Washington

High School Diploma

Preformed well in writing and social studies classes. Came to class prepared and had a positive outlook. Worked well in a group environment, not afraid to be a leader, not afraid to be led. Have working knowledge of Microsoft word software, and can navigate the internet.

Green River Community College Auburn, Washington

Business Management

Coursework in Business Administration and Finance. On track to recieve an Associate of Arts Degree.

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