Customer Service High School

Location:

Atlantic City, NJ

Posted:

November 10, 2012

Contact this candidate

Resume:

Lucille Stefan

Email: ********@***********.***

Address:

City: Atlantic City

State: NJ

Zip: 08401

Country: USA

Phone: 609-***-****

Skill Level: Any

Salary Range:

Primary Skills/Experience:

Dedicated Customer Service Representative motivated to maintain customer satisfaction and contribute to company success.

Educational Background:

High School Dipolma from Paulsboro High School, Paulsboro NJ 1/2001 to 6/1982 (college prep)

Job History / Details:

Career Overview

Dedicated Customer Service Representative motivated to maintain customer satisfaction and contribute to company success.

Core Strengths

Strong organizational skills

Active listening skills

Seasoned in conflict resolution

Sharp problem solver

Courteous demeanor

Energetic work attitude

Large cash/check deposits expert

Customer service expert

Telecommunication skills

Adaptive team player

Opening/closing procedures

Accomplishments

Customer Service

Researched, calmed and rapidly resolved client conflicts to prevent loss of key accounts.

Work Experience

May 2004 to November 2012

GOLD TRANSPORTATION MARGATE, NJ

CUSTOMER SERVICE/OPERATIONS

Worked at the Atlantic City Airport handling flights for the Atlantic City Casinos. I would meet each flight and arrange for their bus transportation to the casinos. I printed pilot flight plans. I contacted the ground handlers in other cities in case of any delays or changes. I am a Ground Security Coordinator and am trained in Hazmat. I also would clear passengers from the TSA no fly list.

January 2002 to October 2003

RYAN INTERNATIONAL AIRLINES WITCHITA, KANSAS

FLIGHT ATTENDANT

May 1998 to October 2001

UNIGLOBE TRAVEL MAYS LANDING, NJ

TRAVEL AGENT

Educational Background

1982 Paulsboro High School Paulsboro, NJ

High School Diploma college prep

References

Carol Ann Scola, Casino representative Harrahs

ACA CASINO TOURS