Primary Knowledge, Skills, &

Abilities

Formal

Education

Jeffrey A.

Truthan, MS, CVE

**** *. ***** ***** ******* Valley, WA

99206

509-***-****

Email:

abpn7l@r.postjobfree.com

Primary

Knowledge, Skills, and AbilitiesPRODUCT DEVELOPMENTLed team projects for Internet,

Windows, & DOS product design & developmentLaunched six commercial software

applications, including product specifications and development of marketing

plan, collateral material, packaging, advertising, and rolloutDesigned, developed content,

maintained, and administered several corporate web sites for customer

information, support & sales Authored help files and user

documentation Composed technical works for trade

journals, strategic marketing, business planning, press releases, industry

guides, marketing materials, sales literature and tools, competitive market

analysis, presentations, customer guides, product packaging, detailed technical

requests for proposal, trademark application, etc. Created distributable product demo

disks and marketing presentations Reduced technical support load of

5,000+ customer base BUSINESS DEVELOPMENT

Synthesized customer feedback,

knowledge of industry direction, and market response to lead the development

and market introduction of timely, well-received products Developed strategic marketing

relationships with many major industry partners, including Unisys Corporation

(Information Services Group), Dun & Bradstreet, American Business

Information, and Microsoft Network (MSN) content aggregators Opened new national and

international markets for company expansion through marketing alliances and

sales, trade show, and professional presentations Developed strategic distribution

network of software resellers Negotiated terms of various

licensing and reseller relationshipsImplemented start-up training and

customer service for small & medium scale projects, ranging from 1 to 400

new customers in 1 - 100+ national locations Planned projects for bid

preparation and research/development proposals Tool

KnowledgeCourse work, independent

study and extensive practical experience in information technology including:

Systems Analysis, Work

Measurement, Principles of Management/SupervisionSolid understanding of

multi-platform software applications development cycleUser requirements analysis, DOS

and GUI user interface design, prototyping, and specifications development,

including design for product localization (Canada)Quality assurance testing to

verify proper operation of specified designSoftware prototyping and

development tools (Delphi 1.0 --> 7.0; Demo II)Help Authoring (Help and Manual,

RoboHelp 7.0, Help Magician Pro & HTML-->Help)Database design, management and

population of data sets (MySQL, MS Access, Paradox 10.0, Alpha 4 &

5)Some ability to write/maintain

code (PHP, Perl, Delphi)Installation software scripting

and pre-mastering for CD-ROM replicationHTML markup for web page

development (HoTMetaL Pro 6.0; Front Page 2000)Web site design and Linux server

administration (Red Hat, Novell)Telecommunications (Asynchronous

& Internet)Project management

softwarePresentation software (Powerpoint,

Quattro Pro, & Visio)Desktop Publishing (MS Word &

Pagemaker)Graphics/Image Manipulation (Corel

Draw 8.0, Adobe Photoshop, Ulead PhotoImpact, GIF Animator, MS Image

Composer)Word Processing (MS Word,

Wordperfect, and others)Spreadsheets (MS Excel, Quattro

Pro & Lotus) Employment History1997 - Present - Independent

Consultant

-

President - SkillTRAN LLCWeb Site Design, Development,

& MaintenanceSoftware Design, Development,

Documentation & DeploymentTechnical & Business Writing

/ Presentations Various consulting projects

including:Design, development & revision

of various corporate web sites, including integration of new and existing audio

and graphic content, including banner animationsCompetitive market analysis and

business plan developmentPreparation of plan for on-site

software installation in 500 locationsDevelopment of sales, training,

and marketing presentationsDesign of simple customer user

interface and design specifications for secure internet access to data

warehouse reportsEvaluation of potential business

opportunitiesImplementation and long term

planning for technology in school setting, including basic network

designReference Web Siteswww.SkillTRAN.com [Software and

Internet-Based Solutions for Rehabilitation, Forensics, and

Counseling]

[SCBA Fit Testing for

Firefighters]

[Aircraft

Expense Accounting System]

1998 - 2000

Technical Communications ManagerRCS Technologies - Warrendale,

PADeveloped marketing literature and

and on-line help systems (RoboHelp) for new products. Rebuilt corporate web

site. Troubleshoot new client-server database software (NT, SQL 6.5/7.0). Led

project team. Product Release Team member.

1985 -

1997 Senior Product DesignerJOBQUEST / CAPCO: The Capability

Corporation Ability Information Systems (AIS)

- Spokane, WADesigned & developed

multi-platform database software solutions for career and labor market

information and analysis of transferable skills. Designer of six commercially

distributed on-line, web, DOS, and Windows products.

Participated in

design of public access kiosk-based Job Search module and professional level

Self-Sufficiency Module for working software prototype for co-marketing with a

major strategic partner. Developed systems architecture and functional

specifications for new products and upgrades. Supervised technical development

teams for product development, legacy systems migration, research, and internet

connectivity. Supervised technical and sales support staff.

Developed

extensive marketing, advertising, sales, service, training, user documentation,

and technical support materials. Designed and completely developed highly

successful marketing demo diskettes to showcase products, overcome objections,

and stimulate sales. Responded to technical requests for proposal. Delivered

back-up customer support. Closed sales and negotiated terms for software

licenses and resellers.

1993 Independent Developer

Built

working DOS database prototype for an industrial process maintenance system

targeted for valves and other critical components. Integrated graphics display

of scanned parts schematics. Produced reports for maintenance work orders and

inventory management.

Additional Experience1978 - 1985 Coordinator

- Vocational Evaluation Services

Ohio Rehabilitation Services Commission -

Painesville, OH

Developed services from basic design. Designed new

methods of service delivery, including computer managed program evaluation.

Hired, trained, and supervised staff. Personally conducted vocational

evaluation services for more than 1,200 individuals with disabilities,

including injured workers, physically disabled, and mentally/emotionally

disabled. Achieved 3 year CARF accreditation status on first survey.

1976 -

1978 Vocational Rehabilitation Counselor

Ohio Rehabilitation

Services Commission

State VR Counselor - Specialized caseload of 160+

severely disabled individuals (85% granted SSI/SSDI beneficiaries).

1975 Work

Sample / Work Familiarization Evaluator

- Chicago Jewish Vocational Services

1975 Research Consultant - Chicago Goodwill

Industries

1974 - 1975 Extern - Adolescent Inpatient Psychiatric Unit

- Chicago-Read Mental Health Center

1974 -

1975 Crisis Intervention Volunteer - Runaway youth & Suicide

Intervention Metro-Help Hotline - Chicago, IL

1972

- 1973 Undergraduate Experimental Research Assistant - Child

Psychology

Formal

Education1973 - University of

Notre Dame - B.A. - Major: Psychology

1975 - Illinois Institute

of Technology - M.S. - Rehabilitation Counseling Noteable AchievementsProfessional

Publications

"Project: VICTORY" - RTA

On-Line, Fall, 1984

"Community Job Banking" - RTA On-Line,

1988

"Job Matching Systems:

One Difference is the Data" - National Forum on Issues in Vocational

Assessment, 1989

"The Placement Problem Solver" - VEWAA

Bulletin, Fall, 1989

"Pocket Guide to the D.O.T." - CAPCO,

1989,

1992

- SkillTRAN, 2003-2007

"The 1991 Revised DOT: What's new and

different" - The Issues Papers, Sixth National Forum on Issues in

Vocational Assessment, 1993

"JOBQUEST - A School-To-Work Link for

Employment Solutions" - School-To-Work News, June, 1997

Transferable Skills Analysis and Vocational Information

During a Time of Transition. Journal of Forensic Vocational

Analysis, June, 2003, 6 (1).

A

Call to Update the DOT: Findings of the IARP Occupational Database

Committee. Rehabilitation Professional, May, 2009, 17 (2). pp.

63-84.

Other Significant Activities & InvolvementResponsible for research,

development, and commercial implementation of many unique methods for

cross-linking occupational data and labor market information. Extensive experience in training

disability professionals in manual testing instruments and in computer-based

vocational assessment. Frequent workshop and group sales

presentations on a variety of topics, including:

- Labor market

access and transferable skills analysis

- Company products

and services

- Vocational Information Retrieval

Systems: Similarities and

Important

Differences

- Using the computer as a professional

rehabilitation tool

- Computers in vocational evaluation

Distinguished member - 1994/1995

Who's Who Registry of Business Leaders Developed working prototype of

valve/parts maintenance scheduling software program Honored by the

Ohio Rehabilitation Association in 1985 as "Outstanding Rehabilitationist of

the Year" Consultant to Ohio RSC: Task

Forces on Computerization and Innovations & Future Trends, Vocational

Assessment Programs, and active participant in the Ohio RSC Job Placement

Planning Workshops - 1983-1984 Consultant to the Lake County

(Ohio) Mental Health Board and Proposal Design Committee Designed, developed, and normed

several work samples to replicate jobs in local industry. Designed and developed computer

scoring program for the "Work Values Inventory". 1981 Merit Award Winner - Region V

Competition - Johns Hopkins University "First National Search for Personal

Computing to Aid the Handicapped" - Entry:

PROJECT: V.I.C.T.O.R.Y.

- Vocational Information Computerized to Optimize Rehabilitation Yield. A

comprehensive design to markedly enhance the state VR service delivery system

using current and developing information technology.

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