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Customer Service High School

Location:
Laredo, TX
Posted:
November 15, 2012

Contact this candidate

Resume:

jessica morales

Email: abpms9@r.postjobfree.com

Address:

City: Laredo

State: TX

Zip: 78045

Country: USA

Phone: 956-***-****

Skill Level: Any

Salary Range:

Primary Skills/Experience:

Logistics Operations with 8 years experience. Extensive background in D ispatching and Customer Service.

Educational Background:

High School Dipolma from United High School, Laredo TX 1/2001 to 5/1989 (Basics)

High School Dipolma from LCC, Laredo TX 1/2001 to 11/2012

Job History / Details:

Summary

Logistics Operations with 8 years experience. Extensive background in Dispatching and Customer Service.

Skills

Customer service skills

Good at following instructions

English/Spanish fluency

Computer literate

Consistent work history

Strong organizational skills

Strong work ethic

High school diploma

Billing

Work well under pressure

Dependable

Knowledge with Excel, Power Point, Internet Explorer, Microsoft word.

Accomplishments

Management

Managed top customers accounts

Met and exceeded margin goals

Dept. lead in transportation

Experience

February 2009 to September 2012

Yusen Logistics Laredo, TX

Logistics Operations

Dispatch loads with 10 percentage margin gain or more.

Provide customer service and communication to assigned customers.

Keep track of customers loads, billing and proper documentation for invoicing.

Trained employees on Intermodal and LTL managment.

Quote new customers for extended services and OTR lanes.

Led a team of 3 to perform dispatching.

Kept supervisor informed of job progress and customer requirements

proposed better visual of dispatched loads by providing an excel report with updated status of all loads.

Dept. team leader, made sure that all loads were dispatched as requested, delivered as required and that all was running smoothly. kept margin at 18 percentage making my dept. winner of monthly contests for 3 occasions

July 2008 to February 2009

Digna Carriers Laredo, TX

Disptacher / Accountant

Dispatch drivers to haul freight for customers, managed 15 drivers, invoiced customers for loads hauled. handled drivers payroll. Accounts payable and receivable.

April 2007 to July 2008

Patriot Logistics Laredo, TX

Dispatcher

Dispatch drivers on local movements, managed drivers payroll

Organize drivers weekly work loads

August 2006 to January 2007

RMPersonnel Laredo, TX

Data Entry / SB Dispatch

Managed SB inventory for MT boxes, Data Entry for all trailers arriving loaded or MT. Managed work with little supervision while working 3rd shift

May 2003 to December 2005

Penske Logistics Laredo, TX

Data Entry Clerk

Data Entry of all inbound loads, create manifests for outbound loads

set up all out going loads for milk runs

Education and Training

1989 United High School Laredo, TX

High School Diploma Basics

GPA of 85 percentage

Vocational Office Ed.

Who's who among Americas Youth 88-89

LCC Laredo, TX

Associate of Science CIS

Computer information skills



Contact this candidate