Sales Customer Service

Judy Thompson

Email: *********@********.***

Address: *** ************ **

City: Wake Village

State: TX

Zip: 75501

Country: USA

Phone: 903-***-****

Skill Level: Management

Salary Range: $45,000

Willing to Relocate

Primary Skills/Experience:

See Resume

Educational Background:

See Resume

Job History / Details:

Judy L. Thompson 407 Whippoorwill Wake Village, Texas 75501

H 903-***-**** C 903-***-**** *********@********.***

SUMMARY

An energetic and productive sales manager with extensive experience in employee training and development, financial management, negotiations, one-call closings, lead generation, business development, territory management, customer service, public relations, and key accounts. Consistently exceeds sales objectives by training and motivating teams toward improved closing abilities. A top-performing producer who increases profits by maintaining relationships with customers and teams alike, communicating promotional offers and contractual changes. Lays the foundation for continued corporate growth with a solid commitment to excellence.

EXPERIENCE

Windstream Communications, Texarkana, Texas

Outside Consumer Sales Manager, 2009-2012

Trained, motivated, and recruited staff. Provided daily individual motivation for sales representatives to continue development and increase generated revenue. Maintained organized weekly and daily reports to ensure communication of productivity to corporate. Attended numerous national conference calls with corporate and department channel to help efficiency. Interviewed potential candidates weekly to build and refresh headcount pipeline. Provided ongoing product, pricing, procedural, and promotion training to sales representatives, offering teams insight to gain advantage with prospects. Offered regular hands-on field training to support sales representatives in continued growth through improvement. Consistently met full product sales targets every month. Led team to produce within top five of 14 teams nationally.

CitiFinancial, Houston, Texas

Dealer Development Representative II, 2004-2009

Managed 85 active accounts in East Texas. Established, managed, and maintained profitable relationships with major retail establishments. Worked closely with owners, sales managers, general managers, and finance directors. Marketed programs to individuals and multiple entity representatives. Assisted in funding in-house contracts, assuring deals equated bookings for Houston Regional Branch Center (RBC). Collected for past-due accounts, and kept DMV and OCCC licenses current for all accounts. Achieved all corporate goals, securing 28% territory growth annually. Ranked within top 20% of all dealer development representatives.

Classic GMC-Mazda-Suzuki, Texarkana, Texas

Sales Manager and Finance Manager, 1997-2004

Trained sales persons to become effective and profitable salespeople and finance producers to sell product and close sales. Worked with major lending institutions to secure numerous consumer loans. Coordinated customer financing for automobiles, managed critical closing sales processes, authored critical reports, processed all legal documents, and collected cash down Payments. Ensured funding of all loans. Effectively sold backend products, and operated state-of-the art computer systems to manage and record documentation. Communicated and coordinated with all levels of management and staff.

ADDITIONAL EXPERIENCE

Coker Buick-Jeep, Texarkana, Texas, Finance Director, 1992-1997. Managed customer service, public relations, and finances.

PROFESSIONAL DEVELOPMENT

Everyone Sells B2B Sales Workshop 101

COMPUTER SKILLS

ADP Computer System Reynolds Reynolds Computer System EDS System MS Office Applications

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