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Project Manager Quality Assurance

Location:
Manassas, VA
Posted:
November 13, 2012

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Resume:

Christina Mumm

Email: abpmfr@r.postjobfree.com

Address: ***** ******** *****

City: Manassas

State: VA

Zip: 20110

Country: USA

Phone: 703-***-****

Skill Level: Management

Salary Range: $125,000

Primary Skills/Experience:

See Resume

Educational Background:

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Job History / Details:

Christina E. Mumm, MBA

10313 O'Connell Court

Manassas, VA 20110

abpmfr@r.postjobfree.com, 703-***-****

**ACTIVE TS/SCI CI Poly Clearance Granted 9/2010**

Summary: Proven leadership with over ten years experience in project management of software development, lifecycle management and business process reengineering for multiple US Government agencies. Subject Matter Expert in identifying the need for and initiating new process documentation, quality assurance, and additional project documentation. Implemented CMMI level 3 practices and familiar with ITIL processes and methodologies. Can quickly recognize areas that need improvement and work to create business efficiencies through systematic process and requirements gap analysis. Able to coordinate activities and timelines from technical and functional teams to meet organizational goals.

Skills:

Project management for software development teams Write and edit documentation Cross Team Leader and Advocate Technical to Functional Team Translator CMMI implementer ITIL experienced Quality assurance / compliance Process driven Able to multitask Strong relationship builder DOD and IC software development support experience Senior level presenter Weekly, monthly and PMR status reports Full SDLC experience Requirements management and tracking Trainer

Previous Accomplishments: Developed and delivered 12 training and testing support documents in 12 weeks as part of software implementation. Developed style guides for 3 different projects so that documentation had standardized formatting Developed onboarding guide for new team members that covered needs for different teams Developed roles and responsibility matrix to plan for training and strategic new hires Created Requirements Traceability Matrix that also handled release management of 1600 requirements Revised Operational Level Agreements (OLAs)between offices for better performance/ Deputy PM for Wide Area WorkFlow (WAWF). In 4 years the team doubled from 23 to over 50 and budgets tripled to accommodate increasing joint DOD client/ end users needs. Implemented CMMI to take a team of 50 from level 0 to 2.5 in 1.5 years. Corporate representative on industry association boards. Trained hundreds of military personnel and vendors on software product

Work Experience:

CACI International, Chantilly, VA

Business Analyst, ( Contract work)

July 2012- Sept 2012

Served as Process/Functional SME as part of the HP Service Manager Integration Team. Duties included: Provided business process knowledge of the BPO/OBS Operations and Maintenance Team, Drafted all training documentation including How To documents and desk side trifolds, Edited CONOPs and Detailed Technical Design documents, Worked with technical team to insure that functional and technical requirements were in sync.

CACI International, Chantilly, VA

Project Manager, National Reconnaissance Office

Feb 2011- July 2012

Charged with managing daily activities for the BPO/OBS Operations and Maintenance Team for the agency financial management system of record (Momentum) with 2 direct reports and 9 indirect reports. Responsible for working with the Program Manager and Team Leads to develop and manage projects schedules, project plans and resources.

Additional responsibilities included: Chair of ICCB where defects are prioritized and assigned to a future release. Quality Center and Trac were used for change management and release management workflow. ( ALM was brought online in post-departure) Initiated and revamped Onboarding SOP that is used across multiple teams. Created roles, responsibilities and skills matrix to highlight current skills and identify future skills. Coordinated activities of technical team to test single sign capability via LDAP for multiple development systems Responsible for ensuring that processes are documented (i.e. configuration management, requirements management, risk management, etc.) and are clearly understood and followed by team members. Requested SQL queries from Remedy and Quality Center apps for metrics analysis and reporting Worked with ITIL Implementation team to define standard changes and normal changes, process flows for interactions, incidents and change requests. Initiator for the Electronic Signature IPT that is charged with piloting a secure electronic workflow application for future use by the agency. Championed implementation of RedHat Network Satellite Server subscription to reduce hours for maintenance and patching. Maintained and revised OLAs for other BPO software application teams. Validated User accounts for segregation of duties as part of bi-annual compliance audit. Coordinated efforts day to day efforts between functional and technical team members Responded to requests for information in support of annual IT audits. Monitored implementation of COGNOS reporting system into enterprise financial management application.

Accenture, Reston, VA

Consultant, Defense Intelligence Agency,

Jul 2007 - Feb 2011

Responsible for testing, requirements management, configuration management and change management of a $4M Business Intelligence financial data warehouse software application including:

Wrote Test Plans and Approach documents, all test scripts, test methodologies, metrics and analysis for unit testing (including QA), regression testing, system testing and user acceptance testing. All of which had not been documented, and as sources for continuous business process improvement Monitored and managed all aspects of testing activities, schedule, and drafted summary report. Created and maintained requirements traceability matrix, manage requirements input process from end users and internal sources. Determined necessary time and resources to complete testing activities for effectiveness and on time. Collaborated to determine scope and requirements for each release, testing schedules and test scenarios Initiated overall to Functional Design and Technical design documents so that they were in snyc and created the correct end result. Drafted and maintain Project Charter, Project Management Plan, Configuration Management Plan and Risk Management Plan in compliance with Agency directives and regulations Initiated and implemented Risk Mitigation process. Initiated and implemented quality assurance and peer review checklists for deliverables. Initiated Risk Magnitude Testing methodology that prioritizes requirements and determines type of test script based on independent research. Collaborated with team members for successful implementation Monitored/ distributed trouble tickets from Siebel to BusinessObjects EDW functional and technical personnel. Monitored need to develop or reuse existing ETLs for application enhancements. Working knowledge of Agency financial systems: Financial Accounting and Corporate Tracking System (FACTS- Peoplesoft), Enterprise Data Warehouse (EDW/ SAP) and Contract Management System (CMS-Comprizon).

ManTech IST, Washington, D.C.

Consultant, DHS, National Protection and Programs Directorate, OCIO,

May 2006 - July 2007

Responsible for policy, web content, and Section 508 compliance in the Business Planning Group to include: Web Content Manager for Intranet and extranet Office of the Chief Information Officer (OCIO) as well as Section 508 Preparedness CIO Coordinator. Provided accessible technology and training for employees. Validated that web content and procurements were compliant. Paperwork Reduction Act (PRA) Coordinator. Responsible for insuring all Information collection requests are complete and processed through the Federal Register. PRA Working Group Member. Responsible for collecting OMB data call requests including activity justifications. Reported to the NPPD CIO on all PRA program progresses and provided expert advice. Worked with the Capitol Planning and Investment Control CPIC group members. Drafted strategic plan for NPPD CIO. Coordinated activities with Senior Legal Personnel, Privacy Officers and Public Affairs Officers.

CACI International, Arlington, VA

Deputy Project Manager, Wide Area Workflow (WAWF) Development Team,

Jan 2002- May 2006

Responsibilities included:

Acting PM when necessary, Drafted employee performance evaluations, monitored funding status

Configuration Maturity Model Integration (CMMI): Enabled team to go from Level 1 to Level 3 compliance. Created SOPs for general program processes. Initiated risk mitigation tracking system. Worked with staff to create better documentation processes and products including document templates and quality assurance checklists. Created training matrix to track employees' internal and external training. Program representative for Corporate CMMI Executive Steering Committee.

Contracting: Wrote responses to RFP, SOW and contract modifications; worked with pricing, contract and legal teams. Reported on FAR and DFAR issues affecting program and business group. Determined if government funds could be utilized for activities and services.

Operational Acceptance Testing: Liaison for Operational Assessment Test preparation.

Provided on-site support, including problem report tracking, metrics analysis and maintained databases.

Marketing: Host Panelist for National Defense Industry Association (NDIA) Educational Seminar, March 2005. Developed corporate marketing materials and presented trade show briefings, and demonstrations. Active member of the NCMA Contract and Acquisition Management Committee.

CACI International, Arlington, VA

WAWF Implementation Team Lead, USMC (Concurrent with WAWF DPM Position),

Sept - Dec 2003

Charged with on-site deployment of WAWF at four USMC sites. Responsible for making initial site contact. Worked with Contracting Offices and other base points of contact to define training locations and personnel. Assisted sites with identifying and training vendors. Provided post training help desk support to government and commercial personnel. Responsible for sites being Functionally Operational Compliant.

CACI International, Arlington, VA

Deputy Project Manager, Defense Electronic Business Project Office,

Nov 2001 - Feb 2002

Designed and implemented new website for Federal Implementation Convention Repository. Wrote website requirements and design documentation. Managed 3 Developers and 1 Graphic Artist.

Century Technologies Inc (Acquired by CACI April 2000)

Webmaster, Defense Travel System, Project Management Office

Dec 1997 - Nov 2001

Worked with internal personnel and defense agencies to maintain site security. Developed site for long range program planning purposes. Served as subject matter expert on Federal and DoD policies/ guidelines meetings and DOD technical seminar. Coordinated with Public Affairs Officer for content management.

Century Technologies Inc (Acquired by CACI April 2000), Arlington, VA

Webmaster, Joint Electronic Commerce Program Office (Concurrent with DTS Webmaster position), Aug - Dec 2000

Supervised 1 Illustrator and 3 web designers in building new website. Worked with client to determine requirements and design specifications. Initiated numerous project documents including configuration management plan. Initiated Americans with Disabilities Act Section 508 compliance for current and future site.

Education: MBA, DeVry University, Keller Graduate School of Management, June 2001 BA, Psychology, Stephen F. Austin State University, August 1995

Additional Training:

Accenture ITIL Orientation, Jan. 2010

Accenture Black Box SW Techniques, Oct. 2009

Accenture ITIL Foundation Overview, Jan. 2010

Writing Winning Proposals, Aug. 2006

Accenture Six Sigma Deployment: Leadership in Six Sigma, Jan. 2010

CMMI Overview, Jul. 2004

Accenture Six Sigma Foundations: Introduction to Six Sigma, Feb. 2010

Software Quality Assurance, Feb. 2002

Accenture Six Sigma Orientation, Feb. 2010

CACI Project Management School, Jan. 2002

Affiliations: International Institute of Software Testing 2009 - Present Project Management Institute, Member, 2006 Present

C. Mumm



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