Real Estate Human Resources

Location:

Posted:

November 20, 2012

PIERRE-ANTOINE RIGAUD

607-***-**** *****@*******.***

Education CORNELL UNIVERSITY Ithaca, NY

Master of Professional Studies in Real Estate, May 2013

Concentration in Real Estate Development and Sustainable Development

CENTER OF HOTEL MANAGEMENT (CMH) Paris, France

European Bachelor in Hospitality Management, May 2011

Courses followed in English : Management, Marketing, Hotel Development,

Business Law, Financial Accounting, Human Resources, Wine Tasting

Experience FOUR SEASONS HOTEL PROVENCE S. of France

Internship - Concierge, reservation, commercial dept.

2010 (6 months)

Used personalized email marketing to maintain / build customer loyalty

Created and enhanced spreadsheet models to better organize each guests stay-schedule

Developed spreadsheet models on guests spending patterns by nationality

Implemented strategies to attract specific market segments and increase profitability

PARK HYATT VEND ME Paris,

France

Internship - Purchasing and financial accounting dept.

2010 (4 months)

Designed a new waste management system to cut food losses

Created spreadsheet models to reach better accuracy with f&b expenses

Developed spreadsheet models to follow prices variation on each referenced product

Collaborated with providers to improve relationships (negotiations, offers..)

RITZ PARIS Paris, France

2009 (5 months)

Internship - Room Service dept. (+ cross-training)

Implemented new up-selling techniques

Helped boost productivity by rethinking the division of tasks within our team of 30

Presented a project to relocate the workspace in order to cut by half room-service

delivery time, thus greatly improving customer satisfaction and productivity

Skills Software : Excel, Word, Powerpoint; Opera and Fidelio (PMS), Amadeus (CRS)

French mother tongue / English fluent (TOEFL: 101) / German moderate

Activities ULI (Urban Land Institute) Young Leader member

Organizer of a charity dinner held at the UNESCO headquarters (2010)

Interests : cycling, hiking, kayaking, classical piano