Ayana Saunders

Email: abpm2n@r.postjobfree.com

Address:

City: Randalltowns

State: MD

Zip: 21133

Country: USA

Phone: 347-***-****

Skill Level: Any

Salary Range:

Primary Skills/Experience:

To work for the prestigious organization with all my efficiency, diligence and integrity for taking the company to the next level and enhancing the profits of the company and heightening the strong customer rapport. My active experience and communication skills can help in achieving the customer satisfaction.

Educational Background:

High School Dipolma from N/A, Baltimore MD 1/2001 to 8/2012 (N/A)

Job History / Details:

Career Overview

To work for the prestigious organization with all my efficiency, diligence and integrity for taking the company to the next level and enhancing the profits of the company and heightening the strong customer rapport. My active experience and communication skills can help in achieving the customer satisfaction.

Core Strengths

Excellent customer service

Excellent communication skills and Team work

Clear verbal communication

Time Management Skills

Situation Evaluation and Analysis

Work Experience

September 2011 to Current

Home Depot Inc Ellicott City, Md

Sale Representative/Cashier/ Head Cashiers.

Work as sales associate. to provide excellent customer service. assist home owner with their daily needs.

Experience with handling cash on a daily basis.

operate cash register and process payments for customers

Maintain knowledge of products and services

Performed miscellaneous job-related duties as assigned by the shift manager.

Team up with other supervisors and managers to ensure store opening and closing.

Keep up with daily training in product knowledge to better customer service.

Help supervise and train new and existing employees.

Assist contractors with new and exiting special orders.

work with customer support team to ensure all customer needs are met.

11/18/2012 12:00:00 AM

Barista

July 2011-February2011

Le Pain Quotidien, New York, NY

Provide friendly environment by greeting customers and providing prompt and efficient customer service.

Greeted customers entering the store with a professional and friendly demeanor.

Assisted in shelf-stocking, cleaning-up, or keeping merchandise displayed in a proper manner.

Replenish supplies, clean customer areas, restrooms, sweep and empty trash.

March 2011 to October 2011

Bahama Breeze Towson, Md

Guests Greeter/Guest Coordinator

Supervised and coordinate all quests activities of dining room personnel to provide fast and courteous service to patrons.

Responsible for over 100 to 250 customers daily. Greet all quests upon their arrival. provide and assisted customers with property seatings and reservations.

Work as shift manager and team up with all restaurants staff and managers to ensure all quests needs are met.

Help in closing and cleaning through out the restaurants beginning and the end of each shifts.

Responsible for opening and closing of every shifts. work with other team managements to ensure proper staffing and restaurants readiness for daily operation.

August 2009 to July 2010

Brads Coffee House New York, New York

Baristas/Cashier

August 2009-July2010 Brads Coffee House, New York, NY

Filling customers' orders over the phone and in person, handling customers complaints according to companies guidelines assuring customer satisfaction

Keeping coffee brewing throughout the day and making fresh coffee frequently.

Retrieve, prepare and package food for customers, clean coffee and espresso machines;

Replenish supplies, clean customer areas, restrooms, sweep and empty trash.

Educational Background

2012 Baltimore, Maryland

GED

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