Customer Service Administrative Assistant

Kimberly Wingate

Email: ********@******.***

Address:

City: Lyons

State: GA

Zip: 30436

Country: USA

Phone: 912-***-****

Skill Level: Any

Salary Range:

Primary Skills/Experience:

Committed and motivated Administrative Assistant with exceptional customer-relation and decision-making skills. Strong work ethic, professional demeanor and great initiative.Energetic and reliable office manager skilled with working with a diverse group of people.

Educational Background:

High School Dipolma from Vidalia Comprehensive High School, Vidalia GA 1/2001 to 6/1992 (College Bound)

High School Dipolma from East Georgia College, Vidalia GA 1/2001 to 11/2012

Job History / Details:

Professional Overview

Committed and motivated Administrative Assistant with exceptional customer-relation and decision-making skills. Strong work ethic, professional demeanor and great initiative.Energetic and reliable office manager skilled with working with a diverse group of people.

Summary of Skills

Report development

Administrative support

Schedule management

Legal administrative support

Meets/exceeds goals

Project planning

Attention to detail

Executive presentation development

Staff motivation

Employee training and development

Filing and data archiving

HIPAA compliance

Client Relations

Prioritization

Scheduling

Research

Telephone Skills

Travel Booking

Vender Management

Account Management

Active Learner

Client Relations

Computer Proficient

Creative Problem Solving

Work Experience

January 1994 to March 2001

Tapley and Associates, Attorney at Law Vidalia, Ga

Administrative Assistant/Legal assistant

Prepared and drafted all outgoing correspondence in a timely manner.

Oversaw inventory and office supply purchases.

Provided efficient customer service to clients.

Developed Executive Agenda for all senior-level management.

Assisted in all areas of administrative work including data entry, receptionist duties, file organization, research and development.

Maintained and prioritized daily tasks and projects including: call logs, appointments, travel, expense reports and general errands.

Systematically increased office organization by developing more efficient filing/documenting system and customer database protocols.

Increased meeting efficiency by developing meeting agendas.

Directly supported CEO in managing operation workflow.

November 2007 to January 2011

Classic Vidalia Lyons, Ga

Food Safety Coordinator/Office Manager

Consistent record of improving productivity, reducing costs, and resolving complex departmental issues.

Prepared and drafted all outgoing correspondence in a timely manner.

Oversaw daily office operations for staff of 22 employees.

Oversaw inventory and office supply purchases.

Provided efficient customer service to clients.

Created company's first employee manual including training and development, tracking of all off-site cell phones, computers, copy/fax machines and jobsite plans.

Developed Executive Agenda for all senior-level management.

Assisted in all areas of administrative work including data entry, receptionist duties, file organization, research and development.

Developed and implemented [process or procedure] which resulted in increased company efficiency and productivity.

Improved communication efficiency as primary liaison between departments, clients and vendors.

Systematically increased office organization by developing more efficient filing/documenting system and customer database protocols.

Increased meeting efficiency by developing meeting agendas.

Directly supported CEO in managing operation workflow.

Calculated Usual, Customary and Reasonable (UCR) fees.

Education

1992 Vidalia Comprehensive High School Vidalia, Georgia

High School Diploma College Bound

Member of Student Club, Voca Club

Who's Who Academic Achievement Award

Participated in Softball, Cheerleading,

Member of the fellowship of Christian Atheletes.

East Georgia College Swainsboro, Ga

Associate of Science Nursing

Member of Non-Traditional Student Club, Served as President.

3.85 GPA

Forced to withdraw two semesters from Graduation due to illness in family.

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