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Sales Manager

Location:
Girard, OH
Posted:
November 20, 2012

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Resume:

Martin Gamble

Email: abplzz@r.postjobfree.com

Address: *** *. ******** **

City: Girard

State: OH

Zip: 44420

Country: USA

Phone: 330-***-****

Skill Level: Management

Salary Range: $50,000

Willing to Relocate

Primary Skills/Experience:

See Resume

Educational Background:

See Resume

Job History / Details:

Martin J. Gamble

abplzz@r.postjobfree.com M: 330-***-****

713 E. Prospect Street Girard, Ohio 44420

PRINTING OPERATIONS MANAGER

Professional Summary

Seasoned and dynamic Printing Operations Manager with 20+ years' industry achievement in progressively responsible leadership roles. Expert in pre-press workflow as well as wide-format, sheet-fed-digital, and offset production. Combines background as entrepreneur and small business owner with broad-base operational leadership responsibilities spanning auditing, financial planning, marketing, onboarding, and ramping. Adept at labor management, workflow optimization, waste elimination, and process improvement. Lean and agile leader who reduces costs by strategically aligning printing operations with business goals. Outcome-oriented change-agent with a demonstrated track record of success commanding large-scale business conversions. Wholehearted leader who builds consensus with key internal stakeholders and modernizes printing operations.

Areas of Expertise:

Printing Plant Operations - Team Building - Employee Evaluation & Management - Franchise Operations Financial Planning - Inside & Outside Sales - Recruiting, Hiring & Training - P&L - Process Improvement

Professional Experience

BLUE TECHNOLOGIES - Cleveland, Ohio 2012

Providing digital printers, workflow and software solutions, and facilities management.

PRODUCTION PRINT SPECIALIST

Recruited to increase sales and market share of high-volume production printers and wide-format printing in Akron-Canton regions while supporting territory sales representatives. Defined and tailored digital print solutions to fit client needs. Crafted business presentations and delivered product demonstrations for executives as well as office staff. Conducted 20-30 prospecting calls and cold calls daily, targeting high-volume production printing and wide-format output. Scope of responsibilities included sales of high-volume-production B&W and color equipment, including wide-format plotters and printers.

Comprehensively trained in all phases of qualifying and prospecting potential business for high-volume print production.

Honed expertise through continual training on Konica-Minolta production equipment and applications for improved print and cost savings solutions.

Expanded capacity of sales representatives by outlining production-equipment and software needs of new clients in advance of sales pitches.

NEW YORK COMMUNITY BANCORP - Cleveland, Ohio 2003 to 2012

Savings bank subsidiary of New York Community Bancorp and 4th-largest thrift in the U.S. (NYSE: NYB).

PRINTING OPERATIONS MANAGER & AVP

Recruited to spearhead renovated in-plant print and distribution operation for large financial institution. Oversaw broad-spectrum plant functions, including cutting, folding, score/perf, shrink wrap, drilling, padding, spiral and GBC bindery, fulfillment and labeling, while ensuring inventory control for over 700 products. Directed pick/pack, receiving/delivery, UPS shipping, and cycle counts. Helmed equipment installation, software selection; hired and trained all employees on equipment, processes, and corporate guidelines.

Managed 12 full-time employees, ranging in rank from inventory control specialists to digital print supervisors and customer service representatives, eliminating inefficiencies and driving down costs in 2-shift in-house print shop. Captained $1M annual operating budget, reporting to procurement manager; participated in quarterly budgeting. Conducted employee performance evaluations. Key participant in audits.

Martin J. Gamble

abplzz@r.postjobfree.com Page 2

Key achievements as PRINTING OPERATIONS MANAGER & AVP at NEW YORK COMMUNITY BANCORP (Continued):

Personally designed department floor for 15K-square-foot operating center.

Identified and ultimately migrated $500K in outsourced printing during company acquisition process. Successfully moved print and inventory responsibilities to Cleveland's in-plant operation to optimize alignment of available resources, equipment, and staff.

Championed proposal to align in-plant print operation with Marketing Department in an effort to shift all of Marketing's printing projects to in-plant. Successfully prevailed upon key stakeholders and subsequently captained 1-year transition process. Significantly reduced costs and supplied 60-70% of marketing's printing needs within 2 years.

Achieved 98% rating on fiscal inventory audits. Implemented dual control over production, ensuring compliance for print operation that involved sensitive financial information such as mortgage statements.

Reduced staff 60% following 2008/2009 financial crisis without disrupting through effective management initiatives and strategic workflow modifications.

Served as Guest facilitator for company's Learning and Performance Team, presenting printing and distribution centers approach and attitude towards service and support to the bank's branch and back office managers.

Instrumental in the creation of vendor scorecards in addition to employee performance-measurement tools which were later rolled out companywide.

SIGNAL GRAPHICS PRINTING - Cornelius, North Carolina 1997 to 2002

Privately owned retail quick print franchise.

OWNER / OPERATOR

Chartered Signal Graphics Printing's first franchise in North Carolina after exhaustively researching and analyzing accessibility of retail copying, graphics, and printing services. Cultivated clientele, built sales network, and initiated B2B relationships through effective cold calling, networking, advertising, and retail traffic. Recruited, hired, and trained all employees.

Held broad-scope financial management responsibilities spanning P&L, budgeting, cost estimating, payroll, AP/AR, and general ledger. Drove successful advertising and marketing campaigns; directed inside and outside sales efforts. Served in production role as graphic designer while supervising counter sales, digital print operations, binding/finishing, deliveries, and office management.

Captured over $300K in annual revenue in over 5 years' operations; secured more than 600 repeat customers, including Fortune 500 companies, within the regional market.

Earned New Franchise of the Year Award for outstanding operations and surpassing sales targets. Leveraged relationships with local and out-of-state print vendors for brokering products to drive revenue.

Garnered primary-print-provider status for several marketing firms that managed Busch and NASCAR racing teams. Consistently delivered media and press kits demanding high-volume digital printing and packaging within 1-2 two business days.

Directed lean and agile staff, supervising 1 full-time press operator and 1 part-time designer; cross-trained both employees in counter sales, desktop design, and digital printer services. Served as member community business leadership groups and civic organizations, including Lake Norman Rotary and the Lake Norman Chamber of Commerce.

Continued

Martin J. Gamble

abplzz@r.postjobfree.com Page 3

CORPORATE COMMUNICATIONS SOLUTIONS - Charlotte, North Carolina 1995 to 1997

Privately held publisher of corporate newsletters, magazines, and annual reports.

GRAPHIC DESIGNER

Served as one of four designers, working on tight deadlines to create layouts for corporate magazines, newsletters, and business-marketing products. Promoted to pre-press supervisor to oversee pre-flight, workflow, proofing, and file backup, while also maintaining responsibilities as designer.

Proposed and spearheaded conversion of pre-press department from traditional plate-burning and

-stripping to electronic computer-to-plate production.

Trimmed pre-press staff, improved processes, and eliminated 1 shift entirely.

Technical Profile

Adobe CS5 - Quark - InDesign - Command Workstation - CTP pre-press - Printer's Plan - Sales Chain

RGM Print Management Software - Oracle - Microsoft Office Suite (Outlook, Word, Excel, Power Point)

Education

Bachelor of Fine Arts in Graphic Design - Youngstown State University - Youngstown, Ohio

Certified Retail Franchise Ownership/Operator - Signal Graphics Printing



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