Manager

Shelagh's InformationLocation: Jupiter, FLTitle: Assistant ManagerExperience: 12+ yearsWilling to Relocate: NoWilling to Travel: No TravelCareer Level: IntermediateWork Status: Green CardMember Since: 2012-03-12 Helpful Links

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Cell

abplyz@r.postjobfree.com

Hospitality Management Professional

30 Years of Private Club Hospitality Management

Management Strengths:

Decision-Making Skills Team-Builder Coaching and Training Skills

Problem-Solving Abilities Communication Skills Budgeting and P&L Management

Organizational Skills Time Management Excellent Public Speaker

Professional Experience:

St Andrews Club, Delray Beach, Florida

Assistant Manager 2010 - Present

Manage all aspects of day-to-day operations related to food and beverage service in the restaurants and banquet operations. Implement the training of all food and beverage staff with the goal of excellence in member service. Prepare monthly newsletter to inform members of the club's activities and events. Hold weekly Food & Beverage meeting with department heads to enhance communication within departments.

Plan and prepared budgets, . Provided accurate budgeted balance reports.

Indian Spring Country Club, Boynton Beach, Florida 2007 - 2009

Clubhouse Manager/Director of Activities and Events

Responsible for the following departments: Food and Beverage, Banquet Operation, Fitness Center, Housekeeping, Administrative Team, Valet and Card Rooms. Prepared a payroll and maintained within budget. Implemented a training program for all Food & Beverage staff with the goal of excellence in member service. Prepared monthly newsletter to inform members of the club's activities and events. Held weekly Food & Beverage meeting with department heads to enhance communication within departments.

The Ocean Club of Florida, Ocean Ridge, Florida 2005 - 2007

Clubhouse Manager

Responsible for the Food & Beverage Department. Implemented a Service Training Program for service, staff and interns. Assigned the Food & Beverage Management Team the task of assisting in the development and evaluating of the service staff and setting attainable goals for them. Simplified the Jonas Point of Service System. Provided accurate budgeted balance reports. Assisted the Payroll Department by installing and implementing time and attendance through the Jonas System. Conducted weekly food and beverage meetings and provided a relevant function sheet for club events.

Tequesta Country Club, Tequesta, Florida 2003 - 2005

Club Manager

Responsible for all operations of the club. Managed all aspects of the clubhouse, acted as a liaison between the club, Board of Governors, members, guests and employees. Planned and prepared budgets, staffing and general operating procedures for the kitchen, dining room, locker rooms, accounting, payroll, house maintenance and security areas.

Hobe Sound, Florida 1998 - 2003

Food and Beverage Director

Managed all aspects of day-to-day operations related to food and beverage service in the restaurants and banquet operations. Implemented the training of all food and beverage staff including the international intern program and provided mentoring services. Reviewed transactions and budgets to ensure efficient operation and calculated expenditures to meet budget guidelines.

S. Green Resume

Page 2

Education:

North Oxford College, England 1996

Hospitality Bachelors Degree 1996

National Vocational Qualification in Catering and Hospitality

Royal Society of Arts in French Catering

North Oxford College, England 1992 -1994

Hospitality Degree 1994 Associate Degree

Association Activity:

CMAA Member

FLCMAA Member

Attend National and Local Seminars and Conferences

Completed BMI II

Health Department Certification

Experienced in Club Connect and Jonas POS Systems

Available upon request

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